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SUMMUS Achieves PinkVERIFY 3.1 Certification for 12 ITIL V3 Processes

SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.

Summus IT Management Suite, powered by Summit Platform, becomes the industry’s first cloud-based IT management application certified to this high-level of ITIL V3 compliance.

“We are pleased to recognize that SUMMUS Software has achieved PinkVERIFY 3.1 status for Summit Platform,” said David Ratcliffe, President of Pink Elephant. "Our thorough and objective assessment showed that SUMMUS Software designed its tool from the ground-up, with ITIL in mind. The PinkVERIFY certification gives customers the confidence that Summit Platform will support their implementation of ITIL best practices.”

The PinkVERIFY 3.1 certification confirms the Summit Platform to be compliant with all the ITIL V3 requirements and best practices for the following processes:

·Incident Management

·Problem Management

·Change Management

·Request Fulfillment

·Asset Management

·Service Catalog

·Knowledge Management

·Release & Deployment Management

·Event Management

·Availability Management

·Service Portfolio Management

·Service Level Management

“SUMMUS is dedicated to maximizing customer value with the most cost-effective, comprehensive and intelligent IT management solution based on IT industry best practices,” said Wai Wong, President and CEO of SUMMUS Software. “Achieving PinkVERIFY certification for 12 ITIL processes with Summit Platform is a major milestone for SUMMUS, and demonstrates our focus and commitment on delivering the industry-standard quality and best practices required by customers.”

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SUMMUS Achieves PinkVERIFY 3.1 Certification for 12 ITIL V3 Processes

SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.

Summus IT Management Suite, powered by Summit Platform, becomes the industry’s first cloud-based IT management application certified to this high-level of ITIL V3 compliance.

“We are pleased to recognize that SUMMUS Software has achieved PinkVERIFY 3.1 status for Summit Platform,” said David Ratcliffe, President of Pink Elephant. "Our thorough and objective assessment showed that SUMMUS Software designed its tool from the ground-up, with ITIL in mind. The PinkVERIFY certification gives customers the confidence that Summit Platform will support their implementation of ITIL best practices.”

The PinkVERIFY 3.1 certification confirms the Summit Platform to be compliant with all the ITIL V3 requirements and best practices for the following processes:

·Incident Management

·Problem Management

·Change Management

·Request Fulfillment

·Asset Management

·Service Catalog

·Knowledge Management

·Release & Deployment Management

·Event Management

·Availability Management

·Service Portfolio Management

·Service Level Management

“SUMMUS is dedicated to maximizing customer value with the most cost-effective, comprehensive and intelligent IT management solution based on IT industry best practices,” said Wai Wong, President and CEO of SUMMUS Software. “Achieving PinkVERIFY certification for 12 ITIL processes with Summit Platform is a major milestone for SUMMUS, and demonstrates our focus and commitment on delivering the industry-standard quality and best practices required by customers.”

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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