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SUMMUS Achieves PinkVERIFY 3.1 Certification for 12 ITIL V3 Processes

SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.

Summus IT Management Suite, powered by Summit Platform, becomes the industry’s first cloud-based IT management application certified to this high-level of ITIL V3 compliance.

“We are pleased to recognize that SUMMUS Software has achieved PinkVERIFY 3.1 status for Summit Platform,” said David Ratcliffe, President of Pink Elephant. "Our thorough and objective assessment showed that SUMMUS Software designed its tool from the ground-up, with ITIL in mind. The PinkVERIFY certification gives customers the confidence that Summit Platform will support their implementation of ITIL best practices.”

The PinkVERIFY 3.1 certification confirms the Summit Platform to be compliant with all the ITIL V3 requirements and best practices for the following processes:

·Incident Management

·Problem Management

·Change Management

·Request Fulfillment

·Asset Management

·Service Catalog

·Knowledge Management

·Release & Deployment Management

·Event Management

·Availability Management

·Service Portfolio Management

·Service Level Management

“SUMMUS is dedicated to maximizing customer value with the most cost-effective, comprehensive and intelligent IT management solution based on IT industry best practices,” said Wai Wong, President and CEO of SUMMUS Software. “Achieving PinkVERIFY certification for 12 ITIL processes with Summit Platform is a major milestone for SUMMUS, and demonstrates our focus and commitment on delivering the industry-standard quality and best practices required by customers.”

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SUMMUS Achieves PinkVERIFY 3.1 Certification for 12 ITIL V3 Processes

SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.

Summus IT Management Suite, powered by Summit Platform, becomes the industry’s first cloud-based IT management application certified to this high-level of ITIL V3 compliance.

“We are pleased to recognize that SUMMUS Software has achieved PinkVERIFY 3.1 status for Summit Platform,” said David Ratcliffe, President of Pink Elephant. "Our thorough and objective assessment showed that SUMMUS Software designed its tool from the ground-up, with ITIL in mind. The PinkVERIFY certification gives customers the confidence that Summit Platform will support their implementation of ITIL best practices.”

The PinkVERIFY 3.1 certification confirms the Summit Platform to be compliant with all the ITIL V3 requirements and best practices for the following processes:

·Incident Management

·Problem Management

·Change Management

·Request Fulfillment

·Asset Management

·Service Catalog

·Knowledge Management

·Release & Deployment Management

·Event Management

·Availability Management

·Service Portfolio Management

·Service Level Management

“SUMMUS is dedicated to maximizing customer value with the most cost-effective, comprehensive and intelligent IT management solution based on IT industry best practices,” said Wai Wong, President and CEO of SUMMUS Software. “Achieving PinkVERIFY certification for 12 ITIL processes with Summit Platform is a major milestone for SUMMUS, and demonstrates our focus and commitment on delivering the industry-standard quality and best practices required by customers.”

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Seamless shopping is a basic demand of today's boundaryless consumer — one with little patience for friction, limited tolerance for disconnected experiences and minimal hesitation in switching brands. Customers expect intuitive, highly personalized experiences and the ability to move effortlessly across physical and digital channels within the same journey. Failure to deliver can cost dearly ...

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In a 2026 survey conducted by Liquibase, the research found that 96.5% of organizations reported at least one AI or LLM interaction with their production databases, often through analytics and reporting, training pipelines, internal copilots, and AI generated SQL. Only a small fraction reported no interaction at all. That means the database is no longer a downstream system that AI "might" reach later. AI is already there ...

In many organizations, IT still operates as a reactive service provider. Systems are managed through fragmented tools, teams focus heavily on operational metrics, and business leaders often see IT as a necessary cost center rather than a strategic partner. Even well-run ITIL environments can struggle to bridge the gap between operational excellence and business impact. This is where the concept of ITIL+ comes in ...

UK IT leaders are reaching a critical inflection point in how they manage observability, according to research from LogicMonitor. As infrastructure complexity grows and AI adoption accelerates, fragmented monitoring environments are driving organizations to rethink their operational strategies and consolidate tools ...

For years, many infrastructure teams treated the edge as a deployment variation. It was seen as the same cloud model, only stretched outward: more devices, more gateways, more locations and a little more latency. That assumption is proving costly. The edge is not just another place to run workloads. It is a fundamentally different operating condition ...

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