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System Administrators Report Optimism and Confidence, Survey Says

SolarWinds released the results of a survey revealing that despite being saddled with increasing hours, responsibility and system complexity, systems administrators express surprisingly strong job satisfaction and high confidence for 2013.

These results are part of a wide-ranging survey of more than 400 US-based systems administrators, which was conducted last month in an effort to measure the evolving nature of this critical IT role. The survey results capture systems administrators' attitudes and preferences on both a personal and professional level, from their enjoyment and frustrations of their jobs to their favorite after-work hobbies and pop culture heroes.

A sample of some of the key findings includes:

- Rising job demands: Most systems administrators are feeling some level of increased pressure in their jobs, as reported by 85 percent of respondents. Contributing factors include more responsibility and demand on their time (reported by 90 percent of respondents), doing more with less (88 percent) and increased system complexity (88 percent). A wide majority are spending more time at work (88 percent), with nearly half (44 percent) indicating they spend a significant amount of their free time completing work tasks.

- Steady career satisfaction: But the increasing demands don't appear to be dampening the enthusiasm for their jobs. Seventy-one percent express some level of satisfaction with their careers, and only three percent do not enjoy their work. Moreover, they envision additional career path opportunities (75 percent) and are getting consistent training to gain new skills (58 percent).

- High company confidence: Sysadmins, as they are affectionately called, are fiercely loyal to their employers. While they see IT budgets staying flat, most feel 2013 will be a growth year to some degree for their companies (76 percent). Trust runs high in their IT department leadership (82 percent), and their senior/executive leadership (82 percent). As a result, sysadmins rarely switch jobs, with 50 percent reporting either 10-plus years with the same company (32 percent) or having never switched jobs at all in their careers (18 percent).

- Lacking broader appreciation: Outside of the IT department, sysadmins feel a bit misunderstood. A majority of sysadmins agree on some level that most of their company's employees don't understand what they do and the value they bring (71 percent). Fifty-six percent say they feel appreciated or highly appreciated, while 34 percent feel only somewhat appreciated and nine percent not at all appreciated.

- Job likes and dislikes: Sysadmins just want to be part of the solution. They get the most enjoyment out of solving problems (75 percent), helping users (62 percent) and thinking on their feet (52 percent). Notably fewer overall respondents expressed job frustrations, but two of the top three issues cited were money related, including too little pay (22 percent), increasing workloads and responsibilities (16 percent) and not enough budget (13 percent).

"It's encouraging to see the job satisfaction that systems administrators expressed in our survey, particularly in the face of mounting pressures to do more with less. That collective resiliency is critical for a group doing some of the most important and demanding work in their companies," said Kevin Thompson, President and CEO, SolarWinds. "Though they are often misunderstood, we make it our business to truly get them. In my book, sysadmins are the unsung IT leaders of the present and the future."

The survey also revealed several interesting tidbits about how systems administrators view themselves and what they enjoy in their free time, including:

- Who they are: Sysadmins also see themselves as friendly (94 percent), fun-loving (92 percent) and funny (91 percent). They are also a bit frugal with their money (79 percent), which might explain the compact car (26 percent) being their top vehicle of choice.

- What technology they use: A slim majority of sysadmins prefer Android phones (39 percent) over iPhones (32 percent) while 12 percent stick with the Blackberry. An overwhelming majority are PC users (84 percent) over Mac users (13 percent).

- What they watch: Star Trek (23 percent) rules the galaxy of all-time geek/sci-fi TV shows for sysadmins, followed by The Big Bang Theory (19 percent) and The X-Files (11 percent). But on the big screen, light sabers beat phasers as Star Wars (22 percent) ranked No. 1 in sci-fi movie franchises, with Star Trek (17 percent) and Lord of the Rings (17 percent) just behind.

- What video games they play: Their top all-time video game is Call of Duty (28 percent) played on an Xbox (23 percent), though nearly 20 percent don't consider themselves gamers at all.

- How they relax: Even away from work, 72 percent like to spend time surfing the web, and 29 percent even program for fun. Another 57 percent also love the great outdoors, and 32 percent like to participate in competitive sports. But the most popular free-time activity: just unwinding at home (72 percent).

The complete survey results can be found on SlideShare

An infographic on the data can be found on the SolarWinds Whiteboard blog

SolarWinds will be releasing additional survey data in the coming weeks on systems administrators in the UK and Australia.

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System Administrators Report Optimism and Confidence, Survey Says

SolarWinds released the results of a survey revealing that despite being saddled with increasing hours, responsibility and system complexity, systems administrators express surprisingly strong job satisfaction and high confidence for 2013.

These results are part of a wide-ranging survey of more than 400 US-based systems administrators, which was conducted last month in an effort to measure the evolving nature of this critical IT role. The survey results capture systems administrators' attitudes and preferences on both a personal and professional level, from their enjoyment and frustrations of their jobs to their favorite after-work hobbies and pop culture heroes.

A sample of some of the key findings includes:

- Rising job demands: Most systems administrators are feeling some level of increased pressure in their jobs, as reported by 85 percent of respondents. Contributing factors include more responsibility and demand on their time (reported by 90 percent of respondents), doing more with less (88 percent) and increased system complexity (88 percent). A wide majority are spending more time at work (88 percent), with nearly half (44 percent) indicating they spend a significant amount of their free time completing work tasks.

- Steady career satisfaction: But the increasing demands don't appear to be dampening the enthusiasm for their jobs. Seventy-one percent express some level of satisfaction with their careers, and only three percent do not enjoy their work. Moreover, they envision additional career path opportunities (75 percent) and are getting consistent training to gain new skills (58 percent).

- High company confidence: Sysadmins, as they are affectionately called, are fiercely loyal to their employers. While they see IT budgets staying flat, most feel 2013 will be a growth year to some degree for their companies (76 percent). Trust runs high in their IT department leadership (82 percent), and their senior/executive leadership (82 percent). As a result, sysadmins rarely switch jobs, with 50 percent reporting either 10-plus years with the same company (32 percent) or having never switched jobs at all in their careers (18 percent).

- Lacking broader appreciation: Outside of the IT department, sysadmins feel a bit misunderstood. A majority of sysadmins agree on some level that most of their company's employees don't understand what they do and the value they bring (71 percent). Fifty-six percent say they feel appreciated or highly appreciated, while 34 percent feel only somewhat appreciated and nine percent not at all appreciated.

- Job likes and dislikes: Sysadmins just want to be part of the solution. They get the most enjoyment out of solving problems (75 percent), helping users (62 percent) and thinking on their feet (52 percent). Notably fewer overall respondents expressed job frustrations, but two of the top three issues cited were money related, including too little pay (22 percent), increasing workloads and responsibilities (16 percent) and not enough budget (13 percent).

"It's encouraging to see the job satisfaction that systems administrators expressed in our survey, particularly in the face of mounting pressures to do more with less. That collective resiliency is critical for a group doing some of the most important and demanding work in their companies," said Kevin Thompson, President and CEO, SolarWinds. "Though they are often misunderstood, we make it our business to truly get them. In my book, sysadmins are the unsung IT leaders of the present and the future."

The survey also revealed several interesting tidbits about how systems administrators view themselves and what they enjoy in their free time, including:

- Who they are: Sysadmins also see themselves as friendly (94 percent), fun-loving (92 percent) and funny (91 percent). They are also a bit frugal with their money (79 percent), which might explain the compact car (26 percent) being their top vehicle of choice.

- What technology they use: A slim majority of sysadmins prefer Android phones (39 percent) over iPhones (32 percent) while 12 percent stick with the Blackberry. An overwhelming majority are PC users (84 percent) over Mac users (13 percent).

- What they watch: Star Trek (23 percent) rules the galaxy of all-time geek/sci-fi TV shows for sysadmins, followed by The Big Bang Theory (19 percent) and The X-Files (11 percent). But on the big screen, light sabers beat phasers as Star Wars (22 percent) ranked No. 1 in sci-fi movie franchises, with Star Trek (17 percent) and Lord of the Rings (17 percent) just behind.

- What video games they play: Their top all-time video game is Call of Duty (28 percent) played on an Xbox (23 percent), though nearly 20 percent don't consider themselves gamers at all.

- How they relax: Even away from work, 72 percent like to spend time surfing the web, and 29 percent even program for fun. Another 57 percent also love the great outdoors, and 32 percent like to participate in competitive sports. But the most popular free-time activity: just unwinding at home (72 percent).

The complete survey results can be found on SlideShare

An infographic on the data can be found on the SolarWinds Whiteboard blog

SolarWinds will be releasing additional survey data in the coming weeks on systems administrators in the UK and Australia.

The Latest

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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Broadcom