APMdigest continues the list, cataloging the many valuable tools available – beyond what is technically categorized as Application Performance Management (APM) – to support the goals of improving application performance and business service.
6. Synthetic Monitoring
Understanding Web and mobile app performance starts with the end-user experience, no matter how and when a customer accesses the application. And while today's IT departments are facing enormous pressure to deliver a flawless end-user experience, they must also drive down costs. These competing forces create a compelling case for adding a synthetic-transaction SaaS solution to the APM mix. IT pros responsible for application performance can understand the health and availability of key applications, and track global and local end-user experience, with a cost-effective, easy-to-use and fast-to-implement solution.
VP Product and Solution Marketing, APM and DevOps, CA Technologies
Active, or synthetic, monitoring of applications, services, and websites 24/7 is an essential component of an enterprise-wide APM strategy. It ensures that online properties are fast and reliable for end users, helping to protect brand image and drive revenue. While passive monitoring provides a view into end user experience, it cannot detect downtime or get a full picture of what end users see outside of your datacenter(s) or cloud.
CEO and Founder, Catchpoint
7. Infrastructure Monitoring
While APM solutions and corresponding strategy is critical for modern enterprises it's essential to also adopt an appropriate infrastructure monitoring solution. Applications sit on top of increasingly complex infrastructure workloads (server, network, storage) brought about by innovations in areas cloud architecture, mobile and non-relational data stores. This means that a unified infrastructure monitoring solution that is able to cover these areas is an essential component of a strategic monitoring strategy.
Analyst, Infrastructure and Operations, Forrester Research
While APM provides great insight into service delivery from a user perspective, it alone isn't sufficient to properly identify and resolve performance or availability issues pertaining to the back-end infrastructure. Service-centric unified monitoring tools are the key to ensuring the health of applications and all the infrastructure components needed for consistent and reliable delivery of the service.
Senior Manager, Zenoss
8. Load Testing
APM is a cornerstone of delivering a quality user experience. To supplement the 360 degree view of your APM solution it is important to also implement and obtain correlation between your APM and Load Testing solutions. This combination provides a clear perspective of your application and your application environment, allowing you to use load to help predict application performance prior to seeing real life behavior through your APM solution.
Director of Product Management, AlertSite by SmartBear
Among the thousands of product reviews by real users on IT Central Station – aka the "Yelp for IT" – we find numerous cross-references between APM and testing tools. Our community of IT professionals evidently find that investment in testing tools is complimentary to APM.
Founder and CEO, IT Central Station
9. Log Management
While APM tools are definitely widely used for a view into how your own application code is performing, in many cases APM alone is not enough to give an end-to-end perspective of your system - especially in cloud environments where you no longer have the same level of access and it can be more difficult to apply instrumentation. We are seeing a huge increase in users sending more and more performance metrics into their log data – giving them the ability to use "logs as data" along side their APM tools, and providing deeper log-level insights into key business metrics.
Trevor Parsons, Phd
Co-founder & Chief Scientist, Logentries
Combining unified monitoring with log analysis provides faster trouble-shooting, improved root cause analysis, and more effective IT event correlation and forensic analysis.
VP of Marketing & Business Development, GroundWork
10. Middleware Management
Middleware Infrastructure Visibility is a necessity for application and business service performance. Enterprise applications are inherently complex and built on a combination of technologies including middleware systems (e.g., WebSphere MQ, IBM Data Power, TIBCO, and Oracle BPEL), packaged applications, and other legacy technologies. Middleware, in particular, serves as the plumbing connecting a multitude of heterogeneous systems. In this way, middleware management complements traditional APM offerings because it provides deep visibility into the infrastructure these applications depend on to deliver data and business services.
Product Manager, APM, BMC Software
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Although the vast majority of IT organizations have implemented a broad variety of systems and tools to modernize, simplify and streamline data center operations, many are still burdened by inefficiencies, security risks and performance gaps in their IT infrastructure as well as the excessive time it takes to manage legacy infrastructure, according to the State of IT Transformation, a report from Datrium ...
When it comes to network visibility, there are a lot of discussions about packet broker technology and the various features these solutions provide to network architects and IT managers. Packet brokers allow organizations to aggregate the data required for a variety of monitoring solutions including network performance monitoring and diagnostic (NPMD) platforms and unified threat management (UTM) appliances. But, when it comes to ensuring these solutions provide the insights required by NetOps and security teams, IT can spend an exorbitant amount of time dealing with issues around adds, moves and changes. This can have a dramatic impact on budgets and tool availability. Why does this happen? ...
Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught ...
A subtle, deliberate shift has occurred within the software industry which, at present, only the most innovative organizations have seized upon for competitive advantage. Although primarily driven by Artificial Intelligence (AI), this transformation strikes at the core of the most pervasive IT resources including cloud computing and predictive analytics ...
When asked who is mandated with developing and delivering their organization's digital competencies, 51% of respondents say their IT departments have a leadership role. The critical question is whether IT departments are prepared to take on a leadership role in which collaborating with other functions and disseminating knowledge and digital performance data are requirements ...
The Economist Intelligence Unit just released a new study commissioned by Riverbed that explores nine digital competencies that help organizations improve their digital performance and, ultimately, achieve their objectives. Here's a brief summary of 7 key research findings you'll find covered in detail in the report ...
Today, the overall customer scenario has digitally transformed and practically there is no limitation to the ways in which the target customers can be reached. These opportunities are throwing multiple challenges for brands and enterprises, and one of the prominent ones is to ensure Omni Channel experience for customers ...
Most businesses (92 percent of respondents) see the potential value of data and 36 percent are already monetizing their data, according to the Global Data Protection Index from Dell EMC. While this acknowledgement is positive, however, most respondents are struggling to properly protect their data ...