APMdigest continues the list, cataloging the many valuable tools available – beyond what is technically categorized as Application Performance Management (APM) – to support the goals of improving application performance and business service.
6. Synthetic Monitoring
Understanding Web and mobile app performance starts with the end-user experience, no matter how and when a customer accesses the application. And while today's IT departments are facing enormous pressure to deliver a flawless end-user experience, they must also drive down costs. These competing forces create a compelling case for adding a synthetic-transaction SaaS solution to the APM mix. IT pros responsible for application performance can understand the health and availability of key applications, and track global and local end-user experience, with a cost-effective, easy-to-use and fast-to-implement solution.
VP Product and Solution Marketing, APM and DevOps, CA Technologies
Active, or synthetic, monitoring of applications, services, and websites 24/7 is an essential component of an enterprise-wide APM strategy. It ensures that online properties are fast and reliable for end users, helping to protect brand image and drive revenue. While passive monitoring provides a view into end user experience, it cannot detect downtime or get a full picture of what end users see outside of your datacenter(s) or cloud.
CEO and Founder, Catchpoint
7. Infrastructure Monitoring
While APM solutions and corresponding strategy is critical for modern enterprises it's essential to also adopt an appropriate infrastructure monitoring solution. Applications sit on top of increasingly complex infrastructure workloads (server, network, storage) brought about by innovations in areas cloud architecture, mobile and non-relational data stores. This means that a unified infrastructure monitoring solution that is able to cover these areas is an essential component of a strategic monitoring strategy.
Analyst, Infrastructure and Operations, Forrester Research
While APM provides great insight into service delivery from a user perspective, it alone isn't sufficient to properly identify and resolve performance or availability issues pertaining to the back-end infrastructure. Service-centric unified monitoring tools are the key to ensuring the health of applications and all the infrastructure components needed for consistent and reliable delivery of the service.
Senior Manager, Zenoss
8. Load Testing
APM is a cornerstone of delivering a quality user experience. To supplement the 360 degree view of your APM solution it is important to also implement and obtain correlation between your APM and Load Testing solutions. This combination provides a clear perspective of your application and your application environment, allowing you to use load to help predict application performance prior to seeing real life behavior through your APM solution.
Director of Product Management, AlertSite by SmartBear
Among the thousands of product reviews by real users on IT Central Station – aka the "Yelp for IT" – we find numerous cross-references between APM and testing tools. Our community of IT professionals evidently find that investment in testing tools is complimentary to APM.
Founder and CEO, IT Central Station
9. Log Management
While APM tools are definitely widely used for a view into how your own application code is performing, in many cases APM alone is not enough to give an end-to-end perspective of your system - especially in cloud environments where you no longer have the same level of access and it can be more difficult to apply instrumentation. We are seeing a huge increase in users sending more and more performance metrics into their log data – giving them the ability to use "logs as data" along side their APM tools, and providing deeper log-level insights into key business metrics.
Trevor Parsons, Phd
Co-founder & Chief Scientist, Logentries
Combining unified monitoring with log analysis provides faster trouble-shooting, improved root cause analysis, and more effective IT event correlation and forensic analysis.
VP of Marketing & Business Development, GroundWork
10. Middleware Management
Middleware Infrastructure Visibility is a necessity for application and business service performance. Enterprise applications are inherently complex and built on a combination of technologies including middleware systems (e.g., WebSphere MQ, IBM Data Power, TIBCO, and Oracle BPEL), packaged applications, and other legacy technologies. Middleware, in particular, serves as the plumbing connecting a multitude of heterogeneous systems. In this way, middleware management complements traditional APM offerings because it provides deep visibility into the infrastructure these applications depend on to deliver data and business services.
Product Manager, APM, BMC Software
Unexpected and unintentional drops in network quality, so-called network brownouts, cause serious financial damage and frustrate employees. A recent survey sponsored by Netrounds reveals that more than 60% of network brownouts are first discovered by IT’s internal and external customers, or never even reported, instead of being proactively detected by IT organizations ...
Digital transformation reaches into every aspect of our work and personal lives, to the point that there is an automatic expectation of 24/7, anywhere availability regarding any organization with an online presence. This environment is ripe for artificial intelligence, so it's no surprise that IT Operations has been an early adopter of AI ...
A brief introduction to Applications Performance Monitoring (APM), breaking it down to a few key points, followed by a few important lessons which I have learned over the years ...
Research conducted by ServiceNow shows that Gen Zs, now entering the workforce, recognize the promise of technology to improve work experiences, are eager to learn from other generations, and believe they can help older generations be more open‑minded ...
We're in the middle of a technology and connectivity revolution, giving us access to infinite digital tools and technologies. Is this multitude of technology solutions empowering us to do our best work, or getting in our way? ...
Microservices have become the go-to architectural standard in modern distributed systems. While there are plenty of tools and techniques to architect, manage, and automate the deployment of such distributed systems, issues during troubleshooting still happen at the individual service level, thereby prolonging the time taken to resolve an outage ...
A recent APMdigest blog by Jean Tunis provided an excellent background on Application Performance Monitoring (APM) and what it does. A further topic that I wanted to touch on though is the need for good quality data. If you are to get the most out of your APM solution possible, you will need to feed it with the best quality data ...
Humans and manual processes can no longer keep pace with network innovation, evolution, complexity, and change. That's why we're hearing more about self-driving networks, self-healing networks, intent-based networking, and other concepts. These approaches collectively belong to a growing focus area called AIOps, which aims to apply automation, AI and ML to support modern network operations ...
IT outages happen to companies across the globe, regardless of location, annual revenue or size. Even the most mammoth companies are at risk of downtime. Increasingly over the past few years, high-profile IT outages — defined as when the services or systems a business provides suddenly become unavailable — have ended up splashed across national news headlines ...
APM tools are ideal for an application owner or a line of business owner to track the performance of their key applications. But these tools have broader applicability to different stakeholders in an organization. In this blog, we will review the teams and functional departments that can make use of an APM tool and how they could put it to work ...