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The 2018 State of Testing Survey Says ...

Bria Grangard

The results from the latest State of Testing Survey by SmartBear were recently released. Designed to establish benchmarks for the software testing industry regarding the methodologies, practices, and tools used by QA professionals, this second-annual, 45-question survey grabbed more than 2,600 responses from various job roles across 16 major industries globally.

Software over the last two decades has revolutionized the way we live. From flip phones and floppy disks, to 3D-video games, pacemakers, and the birth of artificial intelligence-based devices like Alexa, technology has advanced at an unimaginable rate. The rise in what software can accomplish has correlated with a boom in technological dependency. With software having seeped into almost every aspect of day-to-day life, the value and importance of software development and testing has skyrocketed.

The spectrum of practices and tools available to QA professionals is just as broad as the products and tools available in the market — and the goal of this survey was to better understand what is going on in the software testing world today. Here are some of the highlights:

The industry reliance on API testing is growing

This year, 80 percent of respondents reported testing some kind of API or web service, up from 71 percent in 2017. API consumption has skyrocketed over the past few years, a growth that is not surprising and will continue. As the connective-tissue of application development, APIs are the key to connecting the vast network of systems, platforms, and apps that make up the Internet of Things (IoT). To ensure a flawless user experience, it is crucial to test APIs within the context of their consumption across multiple browsers, devices, and resolutions.

The role of testing continues to expand beyond the traditional tester

With the importance of testing having grown exponentially in recent years, the survey audience spends more than 40 percent of their week testing with QA engineers spending 75 percent of their time at it. Developers reported spending 40 percent of their week testing, proving that teams are indeed shifting left.

Automation is not growing as fast as we might expect

It's been widely acknowledged across the industry that automated testing is essential for teams looking to adopt more iterative development cycles and to release faster. But while it feels that automation is picking up steam, it's not growing as quickly as the industry might expect. The use of automated API testing grew from 49 percent in 2017 to 54 percent in 2018.

API testing is increasing

API testing is increasing with third party API usage having grown by more than double in the last year. The breakdown of types of APIs tested has drastically shifted year-over year. More developers and testers are testing third party and external facing APIs, rather than just the internal APIs that make their application functional in a SOA or Microservice Architecture. Using third party APIs for testing can be notoriously expensive and difficult, as API providers can charge teams each time they use the API.

One quarter of teams are releasing software at least once per day or multiple times per day

Fifteen percent of respondents reported releasing multiple times a day, as compared to 6 percent in 2017. A higher percentage of individuals also reported releasing on a daily and weekly basis in 2018 than in 2017.

The survey is filled with many key insights including emerging trends and year-over-year analysis of what teams are doing, and what teams globally are thinking the future of testing will hold. Discover more of what your peers are doing today in testing.

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The 2018 State of Testing Survey Says ...

Bria Grangard

The results from the latest State of Testing Survey by SmartBear were recently released. Designed to establish benchmarks for the software testing industry regarding the methodologies, practices, and tools used by QA professionals, this second-annual, 45-question survey grabbed more than 2,600 responses from various job roles across 16 major industries globally.

Software over the last two decades has revolutionized the way we live. From flip phones and floppy disks, to 3D-video games, pacemakers, and the birth of artificial intelligence-based devices like Alexa, technology has advanced at an unimaginable rate. The rise in what software can accomplish has correlated with a boom in technological dependency. With software having seeped into almost every aspect of day-to-day life, the value and importance of software development and testing has skyrocketed.

The spectrum of practices and tools available to QA professionals is just as broad as the products and tools available in the market — and the goal of this survey was to better understand what is going on in the software testing world today. Here are some of the highlights:

The industry reliance on API testing is growing

This year, 80 percent of respondents reported testing some kind of API or web service, up from 71 percent in 2017. API consumption has skyrocketed over the past few years, a growth that is not surprising and will continue. As the connective-tissue of application development, APIs are the key to connecting the vast network of systems, platforms, and apps that make up the Internet of Things (IoT). To ensure a flawless user experience, it is crucial to test APIs within the context of their consumption across multiple browsers, devices, and resolutions.

The role of testing continues to expand beyond the traditional tester

With the importance of testing having grown exponentially in recent years, the survey audience spends more than 40 percent of their week testing with QA engineers spending 75 percent of their time at it. Developers reported spending 40 percent of their week testing, proving that teams are indeed shifting left.

Automation is not growing as fast as we might expect

It's been widely acknowledged across the industry that automated testing is essential for teams looking to adopt more iterative development cycles and to release faster. But while it feels that automation is picking up steam, it's not growing as quickly as the industry might expect. The use of automated API testing grew from 49 percent in 2017 to 54 percent in 2018.

API testing is increasing

API testing is increasing with third party API usage having grown by more than double in the last year. The breakdown of types of APIs tested has drastically shifted year-over year. More developers and testers are testing third party and external facing APIs, rather than just the internal APIs that make their application functional in a SOA or Microservice Architecture. Using third party APIs for testing can be notoriously expensive and difficult, as API providers can charge teams each time they use the API.

One quarter of teams are releasing software at least once per day or multiple times per day

Fifteen percent of respondents reported releasing multiple times a day, as compared to 6 percent in 2017. A higher percentage of individuals also reported releasing on a daily and weekly basis in 2018 than in 2017.

The survey is filled with many key insights including emerging trends and year-over-year analysis of what teams are doing, and what teams globally are thinking the future of testing will hold. Discover more of what your peers are doing today in testing.

Hot Topics

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...