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The 2023 State of IT Operations Survey Results Are In

Jon Levenson
Automox

It's never easy to forecast the future. But lately, life and work have gotten even more unpredictable. It's no secret we're living through days of heavy economic and workplace uncertainty.

Unfortunately, in such times, IT operations teams are up against even more endpoint management challenges than usual. A surplus of software and devices means avalanches of complexity and escalating endpoint diversity within organizations' IT environments.

Plus, in many cases, today's financial crunch will translate to companies cutting back on hiring, tightening budgets, limiting spending on tools, and pushing teams – already running on fumes – to do more with less. How are you supposed to overcome all this?

Teams want fast, scalable ways to make it easier to manage their complex IT environments

In the 2023 State of IT Operations Report, nearly 500 IT operations professionals from across the United States expressed their hunger for more efficient ways to centralize and simplify IT operations. Teams want fast, scalable ways to make it easier to manage their complex IT environments. Frankly, there's really only one solution: automation.


Automation to the Rescue

This year, the survey behind the State of IT Operations Report dug into IT teams' most challenging efficiency hurdles and limitations. The results showcase significant discoveries about how automation is increasing IT agility, reducing costs, and enhancing IT operations teams' endpoint management capabilities in the modern workplace.

Here's a sneak peek at some of the findings:

■ 87% of ITOps professionals say their companies are still experiencing rapid or steady growth, but over half worry about reduced budgets, should the economic climate become more challenging.

■ 55% of organizations do not feel they are managing their endpoints very efficiently.

■ Only 23% of organizations have fully automated endpoint management, but 77% say they are at least mostly automated.

How Will IT Teams Clear Endpoint Management Hurdles? Trust in Automation

Learning to trust automation to tackle previously manual tasks is key – but easier said than done. ITOps teams often worry about human error, ineffective workflow, or complex setup if they choose to adopt automation fully. But automation isn't about relinquishing your hold on your endpoints – in fact, automation has evolved to give teams tighter visibility and control than ever, and without the costly manual effort.

As you'll note when you read the State of IT Operations Report, automating endpoints is an essential productivity enabler. Plus, it's a catalyst to assure your IT leadership you can take your org forward. 

Because many orgs are upping their attention to reduced costs, control over diverse endpoint landscapes, and improving their security posture there's no better time than now to start putting your trust in automation.


Click on image for larger version

So, How Will Your Team Win the Endpoint Management Game?

There are radical ways to boost efficiency with automation while maintaining control over your diverse IT environment. Dig deeper into automation insights and share the State of IT Operations survey findings with your team by downloading the full report here.

Jon Levenson is Technical Content Writer/Editor at Automox

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The 2023 State of IT Operations Survey Results Are In

Jon Levenson
Automox

It's never easy to forecast the future. But lately, life and work have gotten even more unpredictable. It's no secret we're living through days of heavy economic and workplace uncertainty.

Unfortunately, in such times, IT operations teams are up against even more endpoint management challenges than usual. A surplus of software and devices means avalanches of complexity and escalating endpoint diversity within organizations' IT environments.

Plus, in many cases, today's financial crunch will translate to companies cutting back on hiring, tightening budgets, limiting spending on tools, and pushing teams – already running on fumes – to do more with less. How are you supposed to overcome all this?

Teams want fast, scalable ways to make it easier to manage their complex IT environments

In the 2023 State of IT Operations Report, nearly 500 IT operations professionals from across the United States expressed their hunger for more efficient ways to centralize and simplify IT operations. Teams want fast, scalable ways to make it easier to manage their complex IT environments. Frankly, there's really only one solution: automation.


Automation to the Rescue

This year, the survey behind the State of IT Operations Report dug into IT teams' most challenging efficiency hurdles and limitations. The results showcase significant discoveries about how automation is increasing IT agility, reducing costs, and enhancing IT operations teams' endpoint management capabilities in the modern workplace.

Here's a sneak peek at some of the findings:

■ 87% of ITOps professionals say their companies are still experiencing rapid or steady growth, but over half worry about reduced budgets, should the economic climate become more challenging.

■ 55% of organizations do not feel they are managing their endpoints very efficiently.

■ Only 23% of organizations have fully automated endpoint management, but 77% say they are at least mostly automated.

How Will IT Teams Clear Endpoint Management Hurdles? Trust in Automation

Learning to trust automation to tackle previously manual tasks is key – but easier said than done. ITOps teams often worry about human error, ineffective workflow, or complex setup if they choose to adopt automation fully. But automation isn't about relinquishing your hold on your endpoints – in fact, automation has evolved to give teams tighter visibility and control than ever, and without the costly manual effort.

As you'll note when you read the State of IT Operations Report, automating endpoints is an essential productivity enabler. Plus, it's a catalyst to assure your IT leadership you can take your org forward. 

Because many orgs are upping their attention to reduced costs, control over diverse endpoint landscapes, and improving their security posture there's no better time than now to start putting your trust in automation.


Click on image for larger version

So, How Will Your Team Win the Endpoint Management Game?

There are radical ways to boost efficiency with automation while maintaining control over your diverse IT environment. Dig deeper into automation insights and share the State of IT Operations survey findings with your team by downloading the full report here.

Jon Levenson is Technical Content Writer/Editor at Automox

Hot Topics

The Latest

Private clouds are no longer playing catch-up, and public clouds are no longer the default as organizations recalibrate their cloud strategies, according to the Private Cloud Outlook 2025 report from Broadcom. More than half (53%) of survey respondents say private cloud is their top priority for deploying new workloads over the next three years, while 69% are considering workload repatriation from public to private cloud, with one-third having already done so ...

As organizations chase productivity gains from generative AI, teams are overwhelmingly focused on improving delivery speed (45%) over enhancing software quality (13%), according to the Quality Transformation Report from Tricentis ...

Back in March of this year ... MongoDB's stock price took a serious tumble ... In my opinion, it reflects a deeper structural issue in enterprise software economics altogether — vendor lock-in ...

In MEAN TIME TO INSIGHT Episode 15, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Do-It-Yourself Network Automation ... 

Zero-day vulnerabilities — security flaws that are exploited before developers even know they exist — pose one of the greatest risks to modern organizations. Recently, such vulnerabilities have been discovered in well-known VPN systems like Ivanti and Fortinet, highlighting just how outdated these legacy technologies have become in defending against fast-evolving cyber threats ... To protect digital assets and remote workers in today's environment, companies need more than patchwork solutions. They need architecture that is secure by design ...

Traditional observability requires users to leap across different platforms or tools for metrics, logs, or traces and related issues manually, which is very time-consuming, so as to reasonably ascertain the root cause. Observability 2.0 fixes this by unifying all telemetry data, logs, metrics, and traces into a single, context-rich pipeline that flows into one smart platform. But this is far from just having a bunch of additional data; this data is actionable, predictive, and tied to revenue realization ...

64% of enterprise networking teams use internally developed software or scripts for network automation, but 61% of those teams spend six or more hours per week debugging and maintaining them, according to From Scripts to Platforms: Why Homegrown Tools Dominate Network Automation and How Vendors Can Help, my latest EMA report ...

Cloud computing has transformed how we build and scale software, but it has also quietly introduced one of the most persistent challenges in modern IT: cost visibility and control ... So why, after more than a decade of cloud adoption, are cloud costs still spiraling out of control? The answer lies not in tooling but in culture ...

CEOs are committed to advancing AI solutions across their organization even as they face challenges from accelerating technology adoption, according to the IBM CEO Study. The survey revealed that executive respondents expect the growth rate of AI investments to more than double in the next two years, and 61% confirm they are actively adopting AI agents today and preparing to implement them at scale ...

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IBM

 

A major architectural shift is underway across enterprise networks, according to a new global study from Cisco. As AI assistants, agents, and data-driven workloads reshape how work gets done, they're creating faster, more dynamic, more latency-sensitive, and more complex network traffic. Combined with the ubiquity of connected devices, 24/7 uptime demands, and intensifying security threats, these shifts are driving infrastructure to adapt and evolve ...

Image
Cisco