Netuitive has announced a software licensing agreement with a major European Bank. As part of a strategic initiative to improve visibility and stability of its distributed systems and applications, the bank's objective is to reduce mean-time-to-resolution (MTTR) and improve service quality to the branch offices.
The bank selected Netuitive’s real-time predictive analytics software platform based on its demonstrated ability to:
• Visualize the current health, workload, performance and availability of key bank business services. Support the real-time management of these services based on intelligent analysis of the key performance data available for the services and their underlying components.
• Isolate the components contributing to current incidents, to speed up MTTR thereby reducing the cost and business impact of major incidents.
• Proactively generate alarms based on anomalous behavior automatically detected by the Netuitive which could be early indicators of impending problems.
Key to the solution is Netuitive’s ability to correlate IT and application data from a variety of data sources in real-time enabling proactive service-based alarms before critical applications such as global payments and mortgage services are impacted.
Currently, Netuitive is correlating data and metrics from VMware, NetIQ, as well as customized customer experience monitoring tools. Future plans call for Netuitive to correlate critical business activity metrics (BAM) as part of the solution.
“Exponential growth of APM-generated big data is driving demand for predictive IT analytics software to proactively manage performance of critical applications in large enterprise environments,” said Nicola Sanna, CEO of Netuitive. “Our large bank customers consider real-time analytics a ‘must have’ for increasing service level visibility, reducing operational risk, and ensuring quality of experience for critical banking services.”
Eight of the world’s 10 largest banks and several global service providers have deployed Netuitive’s real-time predictive analytics software that sits on top of their traditional monitoring tools, providing holistic visibility across business, application, and infrastructure silos.
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