Tracing the Transaction into 2011
November 27, 2010
Byrne Chapman
Share this

Believe it or not, 2010 is almost over and IT organizations are starting to allocate their 2011 budgets and decide how they will cope with the continued pressures to reduce spending while improving the availability and performance of business transactions. High on the priority list is improving the quality of service of their applications, infrastructure and web presence. However, managing the costs associated with ensuring high availability and reliability is challenging IT managers to think in different directions and dimensions.

In 2010, enterprises increased their adoption of transaction management solutions to improve the quality of service while maintaining, or even reducing, costs. Transaction management is the tracking and reporting of reliability and performance data for business transactions. By tracing these transactions and stitching the information together into a cohesive reporting structure, IT may determine where and when issues arise before there are any service outages or concerns.

The adoption of transaction management integrates the performance of IT systems with the performance of business transactions to create transparency between the impact that IT systems have on the success of the business and the key part it plays in improving business service quality.

Looking ahead into 2011, the increased use of transaction management in the enterprises will be driven by three items: the need to link business and IT goals, effective capacity planning and management, and virtualization.

The first of the trends will be a strong adoption of transaction management practices to improve service and reduce costs. Successful enterprises will realize closer communications between business and IT functions. IT will be able to clearly see the impact of IT systems on business users. Business and IT will have a common understanding where services may be improved based on the in-depth data from the performance of business transactions.

As an example, think about your interaction with an ATM machine. When you use an ATM, you want to complete a business transaction as quickly as possible, without any service flaws or interruptions. You aren’t thinking about the technical aspects of the transaction such as network utilization, processor performance and storage configurations as would concern IT managers. Transaction management processes and technology create the strong relationship between business transactions and technical transactions. The creation of these relationships provides an opportunity for IT to monitor the health of business transactions. It also offers the opportunity for IT and business personnel to have meaningful discussions on service levels, availability management and transaction costs. Transaction management is a new opportunity to strengthen the relationships with business personnel.

Formal capacity planning for processors, storage and networks is the second 2011 trend. IT is tasked with carefully balancing the service delivery with operational costs. Accurately understanding business trends and modeling resource demands allows IT to ensure that processor, storage and network resources needed are available. By tracking business transaction trends and understanding the resources consumed, you can build a knowledge base for estimating how changes will impact the IT infrastructure. Transaction management is a key element in this equation as it offers a looking glass into the technical transactions that comprise a business transaction.

Clearly understanding this relationship is important in the capacity planning process. Once the changes for business transactions have been projected, the transaction management processes can be used to identify the changes in IT transaction volumes and the associated changes in resource consumption patterns. Capacity planning is also an important planning element in the movement to virtualized platforms.

Finally, virtualized environments will continue to rise in 2011 as enterprises look for cost efficient methods to consume more of the processor and storage capacity in their data centers. Virtualization adds a new level to the IT infrastructure. Enterprises will need to carefully manage these new computing and storage solutions in order to ensure that the economic benefits are realized and the business value is delivered. Transaction management offers a management solution in the virtualized processor and storage environment to ensure that the service provided to business transactions is accurately reported and meets the service level agreements (SLAs) established by the business users.

In summary, transaction management is a key component in the success of IT organizations. Understanding the level of service being delivered for critical business transactions is invaluable in building customer relationships and goodwill with business partners. Capacity planning is critical to ensure that sufficient resources are available to meet workload demands and agreed upon SLAs and virtualization offers opportunities to reduce capital and operational costs while meeting agreed upon service levels.

About Byrne Chapman

Byrne Chapman has spent most of his professional career as an IT executive in the insurance industry. He is a technology consultant for Correlsense, which offers SharePath, software for managing business transactions throughout the data center.

Related Links:

www.correlsense.com

Share this

The Latest

February 07, 2023

Digital transformation was a universal theme in 2022. As we track changes in the enterprise architecture landscape, we observe trends that we believe will shape EA in 2023. Here are our predictions for the coming year ...

February 06, 2023

This year 2023, at a macro level we are moving from an inflation economy to a recession and uncertain economy and the general theme is certainly going to be "Doing More with Less" and "Customer Experience is the King." Let us examine what trends and technologies will play a lending hand in these circumstances ...

February 02, 2023

As organizations continue to adapt to a post-pandemic surge in cloud-based productivity, the 2023 State of the Network report from Viavi Solutions details how end-user awareness remains critical and explores the benefits — and challenges — of cloud and off-premises network modernization initiatives ...

February 01, 2023

In the network engineering world, many teams have yet to realize the immense benefit real-time collaboration tools can bring to a successful automation strategy. By integrating a collaboration platform into a network automation strategy — and taking advantage of being able to share responses, files, videos and even links to applications and device statuses — network teams can leverage these tools to manage, monitor and update their networks in real time, and improve the ways in which they manage their networks ...

January 31, 2023

A recent study revealed only an alarming 5% of IT decision makers who report having complete visibility into employee adoption and usage of company-issued applications, demonstrating they are often unknowingly careless when it comes to software investments that can ultimately be costly in terms of time and resources ...

January 30, 2023

Everyone has visibility into their multi-cloud networking environment, but only some are happy with what they see. Unfortunately, this continues a trend. According to EMA's latest research, most network teams have some end-to-end visibility across their multi-cloud networks. Still, only 23.6% are fully satisfied with their multi-cloud network monitoring and troubleshooting capabilities ...

January 26, 2023

As enterprises work to implement or improve their observability practices, tool sprawl is a very real phenomenon ... Tool sprawl can and does happen all across the organization. In this post, though, we'll focus specifically on how and why observability efforts often result in tool sprawl, some of the possible negative consequences of that sprawl, and we'll offer some advice on how to reduce or even avoid sprawl ...

January 25, 2023

As companies generate more data across their network footprints, they need network observability tools to help find meaning in that data for better decision-making and problem solving. It seems many companies believe that adding more tools leads to better and faster insights ... And yet, observability tools aren't meeting many companies' needs. In fact, adding more tools introduces new challenges ...

January 24, 2023

Driven by the need to create scalable, faster, and more agile systems, businesses are adopting cloud native approaches. But cloud native environments also come with an explosion of data and complexity that makes it harder for businesses to detect and remediate issues before everything comes to a screeching halt. Observability, if done right, can make it easier to mitigate these challenges and remediate incidents before they become major customer-impacting problems ...

January 23, 2023

The spiraling cost of energy is forcing public cloud providers to raise their prices significantly. A recent report by Canalys predicted that public cloud prices will jump by around 20% in the US and more than 30% in Europe in 2023. These steep price increases will test the conventional wisdom that moving to the cloud is a cheap computing alternative ...