Transposit Unveils Next-Generation Platform for Engineering Operations
September 02, 2020
Share this

Transposit launched its next-generation platform for engineering operations that enables DevOps, site reliability engineers (SREs), and other on-call engineering teams to achieve greater velocity both during incidents and when operations are running smoothly.

Designed to address the challenges of modern stacks, Transposit’s new Mission Control is a centralized command center for operations and incidents that includes real-time visibility, streamlined communication, and stakeholder dashboards, as well as searchable documentation that is automatically generated. Knowledge Streams parse massive volumes of human-generated data and machine data to provide unified context across operations and incidents to drive root cause analysis during and after incident triage, dramatically cutting mean time to resolution (MTTR). By making it possible to take action from the command center or right within their communications tools, like Slack, engineers can move fast while preventing human error at scale. The platform logs all activities relating to operations and incidents, dynamically systematizes processes, and serves up interactive runbooks so that both new and experienced employees can access the latest best practices contextually – in real time – increasing productivity.

Transposit uses automation to bring order to incident response and troubleshooting, upleveling an existing ecosystem while keeping humans in the loop at key decision points to enhance stability and flexibility. By reducing the pain of on-call operations, engineering teams are freed to focus on innovation and evolving their technology stacks. The platform turns human activity into a data stream that can be processed alongside their automatically collected machine data streams. It enables users to automate repeatable tasks and provides a centralized place from which to act. Knowledge Streams drill into context with a holistic view across events, triggers, actions, and services, speeding up root cause analysis and eliminating silos. With Transposit’s Developer Console and integration platform, teams have quick access to shareable, sophisticated workflows and actions with infinite customization capabilities to achieve flexible, robust, and transparent automation. Workflows via interactive runbooks are now able to trigger multiple auto-actions at once. When a human takes a direct action command (such as ‘revert code commit’), multi-step automated workflows are initiated while maintaining full transparency for human operators.

“Automation is often sold as a panacea for managing today's complex stacks, but full automation takes a complete understanding of the system and all of its possible outcomes, which is a constantly moving target when you have high velocity of innovation. Teams who attempt to automate everything without a clear awareness of what is and isn’t appropriate to fully automate end up with either complex and brittle systems or missed opportunities,” said Tina Huang, founder and CTO, Transposit. “While some solutions take the human out of the picture, Transposit believes in a human-centric approach to automation. We believe it’s better to plan around the human and their intuition, letting them command and control when to apply various automations. This approach makes automation easier to build out and more reliable, so people are less afraid to use it. The path forward lies in having user friendly systems that are instrumented to collect data for both the human and machine process. Making this data accessible before, after, but most importantly, during an incident can drive strategic action seamlessly through the tech stack, with exceptional speed and transparency for all stakeholders.”

Traditionally the focus has been on the positives of agile development – transparency, improved product quality, and efficiency. However, there are downsides. According to IDC, “through 2022, the talent pool for emerging technologies will be inadequate to fill at least 30% of global demand and effective skills development and retention will become differentiating strategies.” Given the skills gap and difficulty in staffing DevOps roles, rapid agile development cycles, and the astronomical cost of downtime, the urgency of what it means to debug an incident has ballooned requiring engineers to support and debug against end users in real time.

With Transposit, engineers are able to reduce the stress of on-call life caused by the increased reliance on their support of production systems. Enterprises now have a single place for anyone to access key information on incidents. Engineers can more easily investigate, understand, and act on what is happening in production, both at the time of an incident and during post mortems. The only solution built on powerful bi-directional API integration technology, Transposit gathers semi-structured data from communications platforms such as Slack, continuous integration and continuous delivery solutions (CI/CD), application performance monitoring systems, and workflow management tools like Jira. These integrations provide better visibility into production systems so on-call engineers no longer need to spend countless hours communicating progress to stakeholders and can focus on keeping systems running smoothly and solving issues.

Key features of the Transposit platform:

- Incident Command Center provides real-time visibility to on-call engineers and stakeholders, enhancing collaboration and simplifying communication so that teams can focus on what matters most: resolution.

- Direct Action Commands (DACs) enable decisions to be carried from a communication platform, such as Transposit’s web interface or Slack, to a service, such as AWS ECS, with the touch of one button.

- Interactive runbooks guide engineers through human-in-the-loop automated workflows.

- Integration Hub manages identity and authentication and runs actions in Transposit’s serverless environment, serving as the “glue” that keeps the stack reliably connected as it evolves.

- The Developer Console enables infinite extensibility and customization, as developers are able to fork, copy and modify any workflow or integration with managed auth, identity management, and versioning with git.

- Self-documenting postmortems capture, annotate, and automatically document every action and event carried out on the Transposit platform and its connected systems.

“With cloud-native applications and ‘everything as a service' shaping the path forward for IT, technology and developer operations are ready for a revolution that keeps pace with digital transformation,” said Divanny Lamas, CEO, Transposit. “Offerings built before DevOps philosophy and cloud-native infrastructure existed fall short. They are too manual, segmented, and unfocused to provide the full value engineering teams need from ops management tools. With Transposit’s rich, bi-directional integration technology we enable unprecedented actionability, sustainable and secure connections between systems, collaboration, and multi-system event tracking. Our interactive runbooks, knowledge streams, and ability to automate actions while keeping the human in the loop allow teams to achieve well-functioning systems. Reliability of systems is all about having repeatable processes for humans and machines and our new platform brings our vision to life.”

Transposit also announced a $35 million Series B funding round led by Altimeter Capital with participation from existing investors Sutter Hill Ventures, SignalFire, and Unusual Ventures.

Share this

The Latest

September 16, 2021

Achieve more with less. How many of you feel that pressure — or, even worse, hear those words — trickle down from leadership? The reality is that overworked and under-resourced IT departments will only lead to chronic errors, missed deadlines and service assurance failures. After all, we're only human. So what are overburdened IT departments to do? Reduce the human factor. In a word: automate ...

September 15, 2021

On average, data innovators release twice as many products and increase employee productivity at double the rate of organizations with less mature data strategies, according to the State of Data Innovation report from Splunk ...

September 14, 2021

While 90% of respondents believe observability is important and strategic to their business — and 94% believe it to be strategic to their role — just 26% noted mature observability practices within their business, according to the 2021 Observability Forecast ...

September 13, 2021

Let's explore a few of the most prominent app success indicators and how app engineers can shift their development strategy to better meet the needs of today's app users ...

September 09, 2021

Business enterprises aiming at digital transformation or IT companies developing new software applications face challenges in developing eye-catching, robust, fast-loading, mobile-friendly, content-rich, and user-friendly software. However, with increased pressure to reduce costs and save time, business enterprises often give a short shrift to performance testing services ...

September 08, 2021

DevOps, SRE and other operations teams use observability solutions with AIOps to ingest and normalize data to get visibility into tech stacks from a centralized system, reduce noise and understand the data's context for quicker mean time to recovery (MTTR). With AI using these processes to produce actionable insights, teams are free to spend more time innovating and providing superior service assurance. Let's explore AI's role in ingestion and normalization, and then dive into correlation and deduplication too ...

September 07, 2021

As we look into the future direction of observability, we are paying attention to the rise of artificial intelligence, machine learning, security, and more. I asked top industry experts — DevOps Institute Ambassadors — to offer their predictions for the future of observability. The following are 10 predictions ...

September 01, 2021

One thing is certain: The hybrid workplace, a term we helped define in early 2020, with its human-centric work design, is the future. However, this new hybrid work flexibility does not come without its costs. According to Microsoft ... weekly meeting times for MS Teams users increased 148%, between February 2020 and February 2021 they saw a 40 billion increase in the number of emails, weekly per person team chats is up 45% (and climbing), and people working on Office Docs increased by 66%. This speaks to the need to further optimize remote interactions to avoid burnout ...

August 31, 2021

Here's how it happens: You're deploying a new technology, thinking everything's going smoothly, when the alerts start coming in. Your rollout has hit a snag. Whole groups of users are complaining about poor performance on their devices. Some can't access applications at all. You've now blown your service-level agreement (SLA). You might have just introduced a new security vulnerability. In the worst case, your big expensive product launch has missed the mark altogether. "How did this happen?" you're asking yourself. "Didn't we test everything before we deployed?" ...

August 30, 2021

The Fastly outage in June 2021 showed how one inconspicuous coding error can cause worldwide chaos. A single Fastly customer making a legitimate configuration change, triggered a hidden bug that sent half of the internet offline, including web giants like Amazon and Reddit. Ultimately, this incident illustrates why organizations must test their software in production ...