My Wife's Perspective: Try-Before-You-Buy Avoids Cloud Migration Disappointment
July 11, 2014

Jim Swepson
Itrinegy

Share this

My wife loves to shop, and even more so when I give her access to my credit card. I was recently with her when she was looking to purchase an outfit for a wedding. She already had an idea on what she wanted as she had searched online for ideas and costs. But when it came to the actual experience of choosing an outfit I will admit to being pretty exasperated! Each outfit she looked at was viewed by style, color, cost, machine wash or dry-clean only (aftercare). But, and this is the point I believed was the most important – did she look great in it? She's my wife and of course she looked good in every outfit! I realized quickly that although this was normally the required response, shopping was a very different matter.

My irritation grew and I asked her why she just didn't purchase the outfit online? I received a withering look and the comment “I like to try my clothes on before I buy.” I quietly stated that some online shops allow you to try before you buy by having an easy “sale or return” policy, attractive for many buyers. She wasn't convinced.

It got me thinking about my work and how often I come across companies who look at spending a lot of money to move their IT to a different environment such as Cloud or to a new datacenter, maybe virtualize their environment, without ever realizing that they could "try before they buy". Providers of cloud/managed services and datacenter moves cannot not offer a “sale or return” due to the commitment to make the change. This makes the offer of "try before you buy" even more important.

I remembered an occasion a few years back when I was dating my wife, we were at a ZCMI store where she was trying on outfits (again). It wasn't long before we left the shop promptly without her buying the outfit. She explained that the outfit looked completely wrong! I recalled the enthusiastic sales lady had gushed to her about how great the color looked, how it accentuated all the right bits – basically saying it was perfect for her. My wife explained that the color was all wrong, the cut was really not flattering, and she had understood that the sales lady didn't care. She recognized that the sales lady was only interested in the sale, she was only important as a potential buyer. This was a perceptive observation and going back to sourcing the right cloud or datacenter solutions, the job is to sell, and all that "trying it out" gets in the way! But your job isn't to buy, it's to make your life and the life of your company better.

Now, imagine the scenario of a cloud provider telling you that before you buy, you can see for yourselves how it will perform; what, if any, are the potential pitfalls; what might comprise post-deployment performance; what about Response Time metrics; pre-deployment performance metrics; can the cloud provider can achieve more? So how is this achieved? Network emulation/replication has been used for years by large banks and the military, as getting things right was a must. Today this technology offers the same assurances to companies moving their applications into a networked environment, where they can replicate the entire network experience, including the conditions, the types of networks, and how the components will cope.

It's really worth being aware of what's out there, because when moving applications or changing to different types of networks, the premise should be that, as a buyer, you should know exactly what you are getting for your money. Taking a leaf out of my wife's shopping habits - Your business is important to you. The provider cares about the sale. Make sure that along with every aspect on offer that the fit is right for you, that the performance is what you need. Availability should be a given, but performance is a more subtle point as it seems more subjective. Who makes the decision that performance is poor? Also, what performance related factors will be measured? Where would your evidence be if your users start to gain a poor experience?

So, analogies aside it's right to get your move right by understanding and experiencing how your business applications will perform in the cloud or in new networks, especially if moving from a LAN-based environment today to a WAN- based networked environment tomorrow. Your applications will have to experience the mixed conditions of different networked environments, and if we are looking at mobile applications and mobile networks, this becomes even more essential to understand what this will mean for your customers and staff as these networks are highly variable.

So when it comes to choosing a Cloud or datacenter provider who says they will make your IT life easier, try it out first. It's a small cost to pay to get it right.

Jim Swepson is a Pre-sales Technologist at Itrinegy.

Share this

The Latest

June 25, 2020

I've had the opportunity to work with a number of organizations embarking on their AIOps journey. I always advise them to start by evaluating their needs and the possibilities AIOps can bring to them through five different levels of AIOps maturity. This is a strategic approach that allows enterprises to achieve complete automation for long-term success ...

June 24, 2020

Sumo Logic recently commissioned an independent market research study to understand the industry momentum behind continuous intelligence — and the necessity for digital organizations to embrace a cloud-native, real-time continuous intelligence platform to support the speed and agility of business for faster decision-making, optimizing security, driving new innovation and delivering world-class customer experiences. Some of the key findings include ...

June 23, 2020

When it comes to viruses, it's typically those of the computer/digital variety that IT is concerned about. But with the ongoing pandemic, IT operations teams are on the hook to maintain business functions in the midst of rapid and massive change. One of the biggest challenges for businesses is the shift to remote work at scale. Ensuring that they can continue to provide products and services — and satisfy their customers — against this backdrop is challenging for many ...

June 22, 2020

Teams tasked with developing and delivering software are under pressure to balance the business imperative for speed with high customer expectations for quality. In the course of trying to achieve this balance, engineering organizations rely on a variety of tools, techniques and processes. The 2020 State of Software Quality report provides a snapshot of the key challenges organizations encounter when it comes to delivering quality software at speed, as well as how they are approaching these hurdles. This blog introduces its key findings ...

June 18, 2020

For IT teams, run-the-business, commodity areas such as employee help desks, device support and communication platforms are regularly placed in the crosshairs for cost takeout, but these areas are also highly visible to employees. Organizations can improve employee satisfaction and business performance by building unified functions that are measured by employee experience rather than price. This approach will ultimately fund transformation, as well as increase productivity and innovation ...

June 17, 2020

In the agile DevOps framework, there is a vital piece missing; something that previous approaches to application development did well, but has since fallen by the wayside. That is, the post-delivery portion of the toolchain. Without continuous cloud optimization, the CI/CD toolchain still produces massive inefficiencies and overspend ...

June 16, 2020

The COVID-19 pandemic has exponentially accelerated digital transformation projects. To better understand where IT professionals are turning for help, we analyzed the online behaviors of IT decision-makers. Our research found an increase in demand for resources related to APM, microservices and dependence on cloud services ...

June 15, 2020

The rush to the public cloud has now slowed as organizations realized that it is not a "one size fits all" solution. The main issue is the lack of deep visibility into the performance of applications provided by the host. Our own research has recently revealed that 32% of public cloud resources are currently under-utilized, and without proper direction and guidance, this will remain the case ...

June 11, 2020

The global shift to working from home (WFH) enforced by COVID-19 stay-at-home orders has had a massive impact on everyone's working lives, not just in the way they remotely interact with their teams and IT systems, but also in how they spend their working days. With both governments and businesses committed to slowly opening up offices, it's increasingly clear that a high prevalence of remote work will continue throughout 2020 and beyond. This situation begets important questions ...

June 10, 2020
In recent years, with the emergence of newer technologies ranging from the cloud to machine learning, IT modernization has evolved from a replacement of end-of-life infrastructure to an enabler of innovation and business value. It is a complex process that can take months or even years, but a recent survey shows that the effort begins to deliver measurable results almost as soon as an organization executes the first steps on its roadmap ...