My Wife's Perspective: Try-Before-You-Buy Avoids Cloud Migration Disappointment
July 11, 2014

Jim Swepson
Itrinegy

Share this

My wife loves to shop, and even more so when I give her access to my credit card. I was recently with her when she was looking to purchase an outfit for a wedding. She already had an idea on what she wanted as she had searched online for ideas and costs. But when it came to the actual experience of choosing an outfit I will admit to being pretty exasperated! Each outfit she looked at was viewed by style, color, cost, machine wash or dry-clean only (aftercare). But, and this is the point I believed was the most important – did she look great in it? She's my wife and of course she looked good in every outfit! I realized quickly that although this was normally the required response, shopping was a very different matter.

My irritation grew and I asked her why she just didn't purchase the outfit online? I received a withering look and the comment “I like to try my clothes on before I buy.” I quietly stated that some online shops allow you to try before you buy by having an easy “sale or return” policy, attractive for many buyers. She wasn't convinced.

It got me thinking about my work and how often I come across companies who look at spending a lot of money to move their IT to a different environment such as Cloud or to a new datacenter, maybe virtualize their environment, without ever realizing that they could "try before they buy". Providers of cloud/managed services and datacenter moves cannot not offer a “sale or return” due to the commitment to make the change. This makes the offer of "try before you buy" even more important.

I remembered an occasion a few years back when I was dating my wife, we were at a ZCMI store where she was trying on outfits (again). It wasn't long before we left the shop promptly without her buying the outfit. She explained that the outfit looked completely wrong! I recalled the enthusiastic sales lady had gushed to her about how great the color looked, how it accentuated all the right bits – basically saying it was perfect for her. My wife explained that the color was all wrong, the cut was really not flattering, and she had understood that the sales lady didn't care. She recognized that the sales lady was only interested in the sale, she was only important as a potential buyer. This was a perceptive observation and going back to sourcing the right cloud or datacenter solutions, the job is to sell, and all that "trying it out" gets in the way! But your job isn't to buy, it's to make your life and the life of your company better.

Now, imagine the scenario of a cloud provider telling you that before you buy, you can see for yourselves how it will perform; what, if any, are the potential pitfalls; what might comprise post-deployment performance; what about Response Time metrics; pre-deployment performance metrics; can the cloud provider can achieve more? So how is this achieved? Network emulation/replication has been used for years by large banks and the military, as getting things right was a must. Today this technology offers the same assurances to companies moving their applications into a networked environment, where they can replicate the entire network experience, including the conditions, the types of networks, and how the components will cope.

It's really worth being aware of what's out there, because when moving applications or changing to different types of networks, the premise should be that, as a buyer, you should know exactly what you are getting for your money. Taking a leaf out of my wife's shopping habits - Your business is important to you. The provider cares about the sale. Make sure that along with every aspect on offer that the fit is right for you, that the performance is what you need. Availability should be a given, but performance is a more subtle point as it seems more subjective. Who makes the decision that performance is poor? Also, what performance related factors will be measured? Where would your evidence be if your users start to gain a poor experience?

So, analogies aside it's right to get your move right by understanding and experiencing how your business applications will perform in the cloud or in new networks, especially if moving from a LAN-based environment today to a WAN- based networked environment tomorrow. Your applications will have to experience the mixed conditions of different networked environments, and if we are looking at mobile applications and mobile networks, this becomes even more essential to understand what this will mean for your customers and staff as these networks are highly variable.

So when it comes to choosing a Cloud or datacenter provider who says they will make your IT life easier, try it out first. It's a small cost to pay to get it right.

Jim Swepson is a Pre-sales Technologist at Itrinegy.

Share this

The Latest

October 03, 2022

IT engineers and executives are responsible for system reliability and availability. The volume of data can make it hard to be proactive and fix issues quickly. With over a decade of experience in the field, I know the importance of IT operations analytics and how it can help identify incidents and enable agile responses ...

September 30, 2022

For businesses with vast and distributed computing infrastructures, one of the main objectives of IT and network operations is to locate the cause of a service condition that is having an impact. The more human resources are put into the task of gathering, processing, and finally visual monitoring the massive volumes of event and log data that serve as the main source of symptomatic indications for emerging crises, the closer the service is to the company's source of revenue ...

September 29, 2022

Our digital economy is intolerant of downtime. But consumers haven't just come to expect always-on digital apps and services. They also expect continuous innovation, new functionality and lightening fast response times. Organizations have taken note, investing heavily in teams and tools that supposedly increase uptime and free resources for innovation. But leaders have not realized this "throw money at the problem" approach to monitoring is burning through resources without much improvement in availability outcomes ...

September 28, 2022

Although 83% of businesses are concerned about a recession in 2023, B2B tech marketers can look forward to growth — 51% of organizations plan to increase IT budgets in 2023 vs. a narrow 6% that plan to reduce their spend, according to the 2023 State of IT report from Spiceworks Ziff Davis ...

September 27, 2022

Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...

September 26, 2022

In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...

September 23, 2022

In order to properly sort through all monitoring noise and identify true problems, their causes, and to prioritize them for response by the IT team, they have created and built a revolutionary new system using a meta-cognitive model ...

September 22, 2022

As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...

September 21, 2022

US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...

September 20, 2022

Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...