VMware to Acquire Dell EMC Service Assurance Suite
August 13, 2018
Share this

VMware announced a definitive agreement to acquire the technology and team of Dell EMC Service Assurance Suite — software spanning network health, performance monitoring and root cause analysis for communications service providers (CSPs) and their customers — from Dell EMC.

The addition of the Dell EMC Service Assurance Suite technology to the VMware Telco NFV portfolio equips CSPs with the ability to maintain operational reliability in their core network, cloud, and IT domains across physical and virtual infrastructure — enabling them to operationalize competitive new services faster.

As customers bridge current services from 4G to 5G, service assurance becomes critical. The Dell EMC Service Assurance Suite provides automated capabilities to operators via accurate root cause analysis management. VMware will leverage the Dell EMC Service Assurance Suite to help customers accelerate their virtual network function deployments with end-to-end service assurance once the deal closes.

The Dell EMC Service Assurance Suite team adds a deep bench of talent with engineering expertise and 10+ years of customer relationships. The core Dell EMC Service Assurance Suite offering is already well known to CSPs for its superior troubleshooting capabilities. More than 50 CSPs worldwide, including many Tier 1 operators, leverage Dell EMC Service Assurance Suite capabilities to enable new services for a range of customers, including enterprises, federal and local governments. Upon the deal closing, VMware plans to invest in growing the capabilities of the platform as a key component in the Telco NFV portfolio and focusing on modernization and intelligent automation. After the deal closes, Dell EMC customers will continue to have access to the Dell EMC Service Assurance Suite’s solutions pursuant to a commercial reseller agreement in place between VMware and Dell EMC.

The Dell EMC Service Assurance Suite provides assurance capabilities to deliver service impact and root-cause analysis with visibility across physical and virtual networks, and cloud environments, to identify how resources are being consumed and whether service level agreements are being met. This transparency enables CSPs to visualize, analyze and optimize their environments to enable faster resolution times; proactive identification of issues is proven to provide better return on NFV and IT investments. The Dell EMC Service Assurance Suite is complemented by VMware technologies, including VMware vCloud NFV, VMware vRealize Operations, VMware vRealize Network Insight, Wavefront by VMware and VMware NSX SD-WAN by VeloCloud.

This acquisition demonstrates VMware’s commitment to the telecommunications industry. It also reinforces the “better together” synergy between VMware and Dell EMC. Additionally, CSP customers will benefit from the combination of VMware and Dell EMC solutions.

“As carriers are readying for 5G, they are increasingly virtualizing edge and core networks with network functions virtualization, or NFV. Service assurance is a critical need for any network. The Dell EMC Service Assurance Suite’s established software and services capabilities, combined with VMware’s trademark innovation, will empower CSPs to modernize and accelerate the transformation of their networks through NFV upon closing,” said Shekar Ayyar,EVP, Strategy and Corporate Development and General Manager Telco NFV Group, VMware. “The Dell EMC Service Assurance Suite team is primed to accelerate our NFV business and help drive it forward with unprecedented service assurance.”

Share this

The Latest

November 12, 2019

We're in the middle of a technology and connectivity revolution, giving us access to infinite digital tools and technologies. Is this multitude of technology solutions empowering us to do our best work, or getting in our way? ...

November 07, 2019

Microservices have become the go-to architectural standard in modern distributed systems. While there are plenty of tools and techniques to architect, manage, and automate the deployment of such distributed systems, issues during troubleshooting still happen at the individual service level, thereby prolonging the time taken to resolve an outage ...

November 06, 2019

A recent APMdigest blog by Jean Tunis provided an excellent background on Application Performance Monitoring (APM) and what it does. A further topic that I wanted to touch on though is the need for good quality data. If you are to get the most out of your APM solution possible, you will need to feed it with the best quality data ...

November 05, 2019

Humans and manual processes can no longer keep pace with network innovation, evolution, complexity, and change. That's why we're hearing more about self-driving networks, self-healing networks, intent-based networking, and other concepts. These approaches collectively belong to a growing focus area called AIOps, which aims to apply automation, AI and ML to support modern network operations ...

November 04, 2019

IT outages happen to companies across the globe, regardless of location, annual revenue or size. Even the most mammoth companies are at risk of downtime. Increasingly over the past few years, high-profile IT outages — defined as when the services or systems a business provides suddenly become unavailable — have ended up splashed across national news headlines ...

October 31, 2019

APM tools are ideal for an application owner or a line of business owner to track the performance of their key applications. But these tools have broader applicability to different stakeholders in an organization. In this blog, we will review the teams and functional departments that can make use of an APM tool and how they could put it to work ...

October 30, 2019

Enterprises depending exclusively on legacy monitoring tools are falling behind in business agility and operational efficiency, according to a new study, Prevalence of Legacy Tools Paralyzes Enterprises' Ability to Innovate conducted by Forrester Consulting ...

October 29, 2019

Hyperconverged infrastructure is sometimes referred to as a "data center in a box" because, after the initial cabling and minimal networking configuration, it has all of the features and functionality of the traditional 3-2-1 virtualization architecture (except that single point of failure) ...

October 28, 2019

Hyperconvergence is a term that is gaining rapid interest across the manufacturing industry due to the undeniable benefits it has delivered to IT professionals seeking to modernize their data center, or as is a popular buzzword today ― "transform." Today, in particular, the manufacturing industry is looking to hyperconvergence for the potential benefits it can provide to its emerging and growing use of IoT and its growing need for edge computing systems ...

October 24, 2019

More than 92 percent of US respondents agree that Artificial Intelligence (AI) and Machine Learning (ML) will become important for how they run their digital systems ...