International Data Corporation (IDC) released the latest results from its Worldwide Semiannual System Management Software Tracker. The Tracker monitors more than 110 vendors globally in a total of 49 countries, providing biannual market size, vendor share, and forecast data for the six functional markets that comprise the system management software market in IDC's software taxonomy.
"The system management software market achieved double-digit growth during the first half of 2011; this was an improvement of almost 70% compared to the results from a year ago," said Wilvin Chee, Associate VP, Worldwide Software Trackers.
"The Change and Configuration Management (CCM) and Workload Scheduling and Automation (WSA) markets maintained the best growth among the functional, but the strongest gains were in the Event Management market, fueled significantly by the US, Japan, and CEMA region."
Among the six functional markets, three had revenues of more than $1 billion for the first half of 2011 (1H11). These were CCM, WSA, and Performance Management.
All three markets experienced very strong growth in the US, while other regions such as Western Europe and CEMA also had good year-over-year growth.
Canada and Asia/Pacific (excluding Japan) had somewhat lower growth in 1H11 compared to previous cycles, but maintained double-digit momentum. Japan and Latin America held steady growth in most markets.
"The first half 2011 results show continued healthy growth in worldwide system management software revenue," said Tim Grieser, Program VP, Enterprise System Management Software. "Growth was fueled by increases in IT spending due to the continuing economic recovery and associated hardware refresh and upgrade cycles, and new investments in managing virtualized and cloud infrastructures. Automation to simplify and optimize IT operational costs was a key factor."
IBM, BMC, and HP held the top 3 spots in terms of revenue share in 1H11, though none were able to generate growth exceeding the market average.
IBM and BMC had solid growth in the WSA market while HP achieved its best gains in CCM and Problem Management markets.
Meanwhile, a number of vendors, including Microsoft, Hitachi, NEC, VMWare, Symantec, and Dell, enjoyed above market average growth in 1H11. Microsoft, NEC, and VMware performed well in all the system management software markets where they compete.
IDC also observed that a total of 14 vendors achieved worldwide revenues of more than $100 million in 1H11. That was one more than a year ago; the newcomer being Citrix, which had strong growth, particularly in CCM, its primary market.
IDC's Worldwide Semiannual System Management Software Tracker provides total market size and vendor share for the following technology areas: event management; workload scheduling and automation; output management; performance management; change and configuration management; and problem management.
Measurement for this Tracker is total software revenue, which includes license plus maintenance plus SaaS and other subscription revenue. The Tracker covers up to 49 countries in total and monitors the performance of close to 120 vendors in the market.
Annual five-year market forecasts for this Tracker are updated semiannually and include five-year annual market projections. Forecasts are available at worldwide, regional, and country levels.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...