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xMatters Adds New Dashboard Widgets, Reports, ChatOps Integrations and More

xMatters announced new product advancements that provide DevOps teams comprehensive insights into incidents and their triggering events, better support post-mortem reporting and automate resolution.

New xMatters platform features available today include dynamic event traffic and group performance dashboard widgets, the ability to view and export detailed context of incident response activities, and enhanced ChatOps integrations and automations with Microsoft Teams and Slack.

xMatters is also adding new DevOps steps to its visual workflow builder, Flow Designer, to better support inbound triggers coming from Splunk, as well as enhancements that empower developers to more efficiently build projects in Jenkins, either on premises or in the cloud.

“For our customers, digital business is their lifeblood and when that business is interrupted every second counts. This is more important as the pandemic-imposed way of working and doing business continues to place pressure on technical teams to respond quickly and keep digital services running,” said Troy McAlpin, CEO at xMatters. “Advances in xMatters analytics and automation provide the insights needed to seamlessly deliver uninterrupted customer experiences. Unlike other solutions that offer this as an add-on, these capabilities are baked into our platform and available to all customers today.”

New xMatters platform capabilities enable DevOps teams to easily understand the cause and impact of incidents in their environment and respond faster to reach a resolution. xMatters includes reporting and analytics in the fabric of its platform and is making it available to subscribers at all tiers to promote continuous learning.

New features include:

- Dynamic event traffic and group performance dashboard widgets identify hotspots in service architecture and efficiency challenges in the incident response and management process to support continuous improvement initiatives.

- Comprehensive incident response reports provide detailed context of all event activity, including who was on-call, who responded and play-by-play comments for more in-depth analysis in post-mortems.

- Enhanced ChatOps integrations and automations with Microsoft Teams and Slack to automate standard incident response tasks.

- New automated steps in xMatters visual workflow builder, Flow Designer, easily initiate DevOps workflows from Splunk signals and more efficiently use Jenkins for rollbacks, failovers and other essential tasks, on premises or in the cloud.

- New powerful search filters and views quickly find configuration issues with on-call users, groups and dynamic teams.

- Added mobile support for Android improves shift visibility, event management and collaboration for on-call teams from anywhere, on any device.

All new features announced today are available immediately

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xMatters Adds New Dashboard Widgets, Reports, ChatOps Integrations and More

xMatters announced new product advancements that provide DevOps teams comprehensive insights into incidents and their triggering events, better support post-mortem reporting and automate resolution.

New xMatters platform features available today include dynamic event traffic and group performance dashboard widgets, the ability to view and export detailed context of incident response activities, and enhanced ChatOps integrations and automations with Microsoft Teams and Slack.

xMatters is also adding new DevOps steps to its visual workflow builder, Flow Designer, to better support inbound triggers coming from Splunk, as well as enhancements that empower developers to more efficiently build projects in Jenkins, either on premises or in the cloud.

“For our customers, digital business is their lifeblood and when that business is interrupted every second counts. This is more important as the pandemic-imposed way of working and doing business continues to place pressure on technical teams to respond quickly and keep digital services running,” said Troy McAlpin, CEO at xMatters. “Advances in xMatters analytics and automation provide the insights needed to seamlessly deliver uninterrupted customer experiences. Unlike other solutions that offer this as an add-on, these capabilities are baked into our platform and available to all customers today.”

New xMatters platform capabilities enable DevOps teams to easily understand the cause and impact of incidents in their environment and respond faster to reach a resolution. xMatters includes reporting and analytics in the fabric of its platform and is making it available to subscribers at all tiers to promote continuous learning.

New features include:

- Dynamic event traffic and group performance dashboard widgets identify hotspots in service architecture and efficiency challenges in the incident response and management process to support continuous improvement initiatives.

- Comprehensive incident response reports provide detailed context of all event activity, including who was on-call, who responded and play-by-play comments for more in-depth analysis in post-mortems.

- Enhanced ChatOps integrations and automations with Microsoft Teams and Slack to automate standard incident response tasks.

- New automated steps in xMatters visual workflow builder, Flow Designer, easily initiate DevOps workflows from Splunk signals and more efficiently use Jenkins for rollbacks, failovers and other essential tasks, on premises or in the cloud.

- New powerful search filters and views quickly find configuration issues with on-call users, groups and dynamic teams.

- Added mobile support for Android improves shift visibility, event management and collaboration for on-call teams from anywhere, on any device.

All new features announced today are available immediately

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...