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Zenoss Announces Unlock Program for Cisco UCS Performance Manager

Zenoss announced that Cisco UCS Performance Manager customers can unlock a free upgrade to Zenoss Service Dynamics.

The Cisco-promoted Unlock Program immediately provides customer with broader function, enables expanded device support including Cisco ACI, and enables new integrations to IT tools including ServiceNow.

Zenoss developed Cisco UCS Performance Manager, which Cisco has sold under an OEM contract since 2014. UCS Performance Manager provides a subset of the features of the flagship Zenoss Service Dynamics product.

Customers in the Unlock Program can elect to continue using the software on their Cisco servers or migrate to the popular Zenoss as a Service (ZaaS) hosted offering. With ZaaS, customers receive full product benefits on managed cloud resources, with Zenoss specialists ensuring software operations, supporting customer software use, and maintaining and upgrading software versions.

Unlocking Zenoss Service Dynamics enables customers to move to the market-leading Zenoss software-defined IT operations platform.

New capabilities include:

- Broad device coverage with access to the full ZenPack catalog, supporting over 400 IT infrastructure device types

- Flexibility to add custom device types using the ZenPack Software Development Kit

- Improved availability from the patented Service Impact system, which rapidly identifies services that have been affected by an infrastructure incident

- Customizable reporting and data retention from the Analytics data warehouse

- Proven integration with other IT tools including ServiceNow, BMC Remedy, Dynatrace, SaltStack and many more

- Extended function with network topology maps, Docker support, process monitoring, synthetic transactions and more

- Expanded deployment options including remote data collectors

Rather than continue providing UCS Performance Manager as a standalone product, Cisco UCS unified fabric management capabilities are now fully integrated into Zenoss Service Dynamics.

"I'd like to welcome Cisco UCS Performance Manager customers to the Zenoss family," said Brian Wilson, Chief Customer Officer at Zenoss. "Working with Cisco, we determined that the best way to support the evolving needs of UCS Performance Manager needs was to unlock the full function available in Zenoss Service Dynamics."

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Zenoss Announces Unlock Program for Cisco UCS Performance Manager

Zenoss announced that Cisco UCS Performance Manager customers can unlock a free upgrade to Zenoss Service Dynamics.

The Cisco-promoted Unlock Program immediately provides customer with broader function, enables expanded device support including Cisco ACI, and enables new integrations to IT tools including ServiceNow.

Zenoss developed Cisco UCS Performance Manager, which Cisco has sold under an OEM contract since 2014. UCS Performance Manager provides a subset of the features of the flagship Zenoss Service Dynamics product.

Customers in the Unlock Program can elect to continue using the software on their Cisco servers or migrate to the popular Zenoss as a Service (ZaaS) hosted offering. With ZaaS, customers receive full product benefits on managed cloud resources, with Zenoss specialists ensuring software operations, supporting customer software use, and maintaining and upgrading software versions.

Unlocking Zenoss Service Dynamics enables customers to move to the market-leading Zenoss software-defined IT operations platform.

New capabilities include:

- Broad device coverage with access to the full ZenPack catalog, supporting over 400 IT infrastructure device types

- Flexibility to add custom device types using the ZenPack Software Development Kit

- Improved availability from the patented Service Impact system, which rapidly identifies services that have been affected by an infrastructure incident

- Customizable reporting and data retention from the Analytics data warehouse

- Proven integration with other IT tools including ServiceNow, BMC Remedy, Dynatrace, SaltStack and many more

- Extended function with network topology maps, Docker support, process monitoring, synthetic transactions and more

- Expanded deployment options including remote data collectors

Rather than continue providing UCS Performance Manager as a standalone product, Cisco UCS unified fabric management capabilities are now fully integrated into Zenoss Service Dynamics.

"I'd like to welcome Cisco UCS Performance Manager customers to the Zenoss family," said Brian Wilson, Chief Customer Officer at Zenoss. "Working with Cisco, we determined that the best way to support the evolving needs of UCS Performance Manager needs was to unlock the full function available in Zenoss Service Dynamics."

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...