Zyrion announced the availability of expanded Business Service Container Technology in its Traverse enterprise network management platform. The addition of this enhanced capability within Traverse enables IT organizations to more effectively monitor their private and public cloud infrastructure.
Zyrion’s performance management and monitoring technology enables mapping the different components of the cloud to supported business services. Zyrion’s monitoring approach starts by first looking at the performance and availability of business services, and then the underlying components within the cloud-computing infrastructure. Traditional approaches to performance monitoring focus only on the individual nodes and components in the IT infrastructure. Given that cloud infrastructure is a shared resource, individual technical performance indicators taken in isolation are not as meaningful. Zyrion helps organizations holistically monitor the performance of business services instead.
Business Service Containers within the Traverse platform are flexible, automated objects which represent business services in an organization. They allow an organization to create logical, business-oriented views of the overall physical and virtualized computing network. Users can define different SLAs for different containers, create fault-tolerant redundant models within a container, and have nested containers with cascading alarms.
Business Service Containers allow different departments and users to create views of the IT infrastructure that align with their roles, with full flexibility and access control that is essential for adoption within the enterprise. Most importantly, the Business Service Container model is overlaid on top of Traverse’s topology discovery/display model to provide service-relevant topology views, reduce alarm floods and enable rapid root cause analysis of service performance degradation or downtime.
“Business Service Container technology is the key innovation within the Traverse platform that enables BSM and service-oriented IT monitoring,” said Vikas Aggarwal, CEO of Zyrion. “It enables linking business services to the underlying IT infrastructure, and allows understanding the impact on business services when problems occur within the network. We continue to make significant investments in enhancing BSM relevant capabilities in our solution, given that over 80% of our customers utilize the BSM features in our product, and in almost all cases, senior managers are actively using the BSM technology and dashboards on a regular basis.”
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