IT Central Station, the online tech review hub, has recently posted a number of excellent reviews of top Application Performance Management (APM) vendors, including CA, New Relic, and Compuware. Check them out:
CA Reviews
Identifies the root causes of failures, detects problems not visible before, and notifies of deviations in IT behaviour – This reviewer lauds CA’s consolidation capabilities and how the product ensures qualitative management of his company’s IT infrastructure via a central events console.
On this point, he specifically says: “For us, the main benefit of CA Spectrum is the unification and correlation of events received across the entire IT infrastructure. This enables the operations staff to act centrally when dealing with alarms, whether from the network or from servers or applications.”
CA APM is beneficial for incident and problem diagnosis – This review focuses on the indispensability of CA APM – how the program saves time and offers in-depth insight into problem diagnoses and performance issues.
About the usability of the program, the reviewer states: “The workstation interface is very user friendly and the ability to create custom dashboards and alerts is great. CA APM is a tool that should be a must in current IT environment we live in.”
Proactive monitoring capabilities, changing the way you think and act – This review focuses on how CA helps identify and solve problems in a proactive, efficient manner.
Specifically: “That 5-10 minute gap between identifying something is going wrong to something [actually being] wrong is critical for reducing impact to customers…”
New Relic Reviews
Monitoring with NewRelic – This review focuses on the UX and product performance of New Relic. The reviewer rates both these aspects highly, calling the product “a tester’s best friend.”
According to this user, New Relic is deeply insightful: “It’s still early days using the tool but already we’ve had deep insight in to how the product runs in our environments which I’ve never been able to get from just one place.”
Compuware Reviews
The technical capabilities are strong and ease of use for technical drill downs is exceptionally good – A review that focuses on the capabilities of the Real-user-monitoring (RUM) and the ease of use of Compuware APM/dynaTrace RUM.
A few words about the company’s tech support team: “I’m very pleased with the attention that Compuware gives their customers and the support process. Their technical team is very knowledgeable and works to resolve issues quickly. I would add Compuware APM v12 (dynaTrace RUM) to any short list for evaluation.”
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APM Reviews: What Real Users are Saying on IT Central Station