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APM in the API Economy - Part 2

Julie Craig

The following is an edited excerpt from Application Performance Management (APM) in the Digital Enterprise: Managing Applications for Cloud, Mobile, IT, and eBusinessby Rick Sturm (CEO, Enterprise Management Associates), Carol Pollard and Julie Craig (Research Director for Applications, Enterprise Management Associates). The book is available now from Amazon.

This blog condenses some of the key concepts covered in Chapter 11, entitled Application Programming Interfaces and Connected Systems.

Start with APM in the API Economy - Part 1

API Management Tools

So how and where do tools fit into this picture? Tools help rein in this growth and complexity by addressing key functional questions supporting tools acquisitions.

API providers often find themselves asking:

■ How can we track usage growth and the impact of that growth on back-end systems for capacity planning purposes?

■ How do we ensure that only authorized users and applications connect to our systems?

■ How can our organization synchronize API development with traditional application development lifecycles since the two are often linked?

■ How can we secure API usage to ensure that sensitive data is protected?

■ How can we track usage of “for pay” services to correctly bill for access?

API consumers ask:

■ How do we find out about new APIs offered by our vendors and partners, and how do we then go about accessing them?

■ How do we know when the APIs our systems are accessing are modified by the provider?

■ We have hundreds of applications that access APIs—and some of them interact with one another. How do we measure end-to-end performance? And when one such application fails, how can we determine what changed, what's wrong, and how to fix it?

A large majority of both consumers and providers are monitoring performance and availability of applications accessing APIs from the perspective of the gateway. Although this is a good starting point, it is essentially a silo solution to a far broader and more complex problem.

API-connected applications, like any other tiered, distributed, or componentized applications, may have hundreds or thousands of potential failure points. From this perspective, simply monitoring the gateway is akin to monitoring server, network, or database silos. Such monitoring fails to address the touch points BETWEEN hardware and software elements that occur during application execution. In other words, it lacks the visibility to the entire end-to-end execution path that distinguishes application management from systems or silo management.

In the end, APM platforms — and API management systems -- should have mechanisms for incorporating gateway performance data into analytics, correlations, and dashboards. A few vendors are already addressing the API market with data-sharing capabilities and/or and products specifically designed to manage API-connected applications across each stage of the lifecycle. Lacking a single point of visibility and control to application execution (versus silo performance), full automation of the end-to-end monitoring/management function remains a fruitless quest.

EMA is currently in the process of launching new research into the automation and tools supporting the API Economy. This study, “Enterprise Management Strategies for the Connected Business: Hybrid Services and API Ecosystems Become Business as Usual”, will include both a user-facing survey and vendor “snapshots” encapsulating the types of tools and capabilities currently available in the enterprise management tools market.

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APM in the API Economy - Part 2

Julie Craig

The following is an edited excerpt from Application Performance Management (APM) in the Digital Enterprise: Managing Applications for Cloud, Mobile, IT, and eBusinessby Rick Sturm (CEO, Enterprise Management Associates), Carol Pollard and Julie Craig (Research Director for Applications, Enterprise Management Associates). The book is available now from Amazon.

This blog condenses some of the key concepts covered in Chapter 11, entitled Application Programming Interfaces and Connected Systems.

Start with APM in the API Economy - Part 1

API Management Tools

So how and where do tools fit into this picture? Tools help rein in this growth and complexity by addressing key functional questions supporting tools acquisitions.

API providers often find themselves asking:

■ How can we track usage growth and the impact of that growth on back-end systems for capacity planning purposes?

■ How do we ensure that only authorized users and applications connect to our systems?

■ How can our organization synchronize API development with traditional application development lifecycles since the two are often linked?

■ How can we secure API usage to ensure that sensitive data is protected?

■ How can we track usage of “for pay” services to correctly bill for access?

API consumers ask:

■ How do we find out about new APIs offered by our vendors and partners, and how do we then go about accessing them?

■ How do we know when the APIs our systems are accessing are modified by the provider?

■ We have hundreds of applications that access APIs—and some of them interact with one another. How do we measure end-to-end performance? And when one such application fails, how can we determine what changed, what's wrong, and how to fix it?

A large majority of both consumers and providers are monitoring performance and availability of applications accessing APIs from the perspective of the gateway. Although this is a good starting point, it is essentially a silo solution to a far broader and more complex problem.

API-connected applications, like any other tiered, distributed, or componentized applications, may have hundreds or thousands of potential failure points. From this perspective, simply monitoring the gateway is akin to monitoring server, network, or database silos. Such monitoring fails to address the touch points BETWEEN hardware and software elements that occur during application execution. In other words, it lacks the visibility to the entire end-to-end execution path that distinguishes application management from systems or silo management.

In the end, APM platforms — and API management systems -- should have mechanisms for incorporating gateway performance data into analytics, correlations, and dashboards. A few vendors are already addressing the API market with data-sharing capabilities and/or and products specifically designed to manage API-connected applications across each stage of the lifecycle. Lacking a single point of visibility and control to application execution (versus silo performance), full automation of the end-to-end monitoring/management function remains a fruitless quest.

EMA is currently in the process of launching new research into the automation and tools supporting the API Economy. This study, “Enterprise Management Strategies for the Connected Business: Hybrid Services and API Ecosystems Become Business as Usual”, will include both a user-facing survey and vendor “snapshots” encapsulating the types of tools and capabilities currently available in the enterprise management tools market.

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...