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30 Ways APM Should Evolve - Part 5

APMdigest asked the top minds in the industry what they feel is the most important way Application Performance Management (APM) tools must evolve. The recommendations on this list provide a rare look into the long-term future of APM technology. Part 5 covers the impact of APM on the Business.

Start with 30 Ways APM Should Evolve - Part 1

Start with 30 Ways APM Should Evolve - Part 2

Start with 30 Ways APM Should Evolve - Part 3

Start with 30 Ways APM Should Evolve - Part 4

20. ALIGN IT TRANSACTIONS WITH BUSINESS OBJECTIVES

APM must evolve to be more of a solution that analyzes how the business is impacted by IT. Currently, APM solutions focus on the technical details around latency or failures in infrastructure. Rarely, are these solutions usable by the IT liaison to the business, or the business itself. The next step in APM evolution should be to map business objectives or milestones to IT transactions and provide feedback to the business on the status of these objectives – whether they are compliance, order volume or process execution related.
Charley Rich
VP Product Management and Marketing, Nastel Technologies

21. FOCUS ON BUSINESS SERVICES

One key area which APM vendors have to recognize is a current weakness that must be quickly addressed is that the compelling business driver is not just ensuring the health, availability, and performance of "applications" but the business services which they support ... IT organizations are demanding a full stack, business service-oriented solution. The first vendors that get there with a complete story (and, more importantly, a complete set of capabilities) will be favored to win the long-term APM vendor race.
Bob Johnson
CMO, Optanix

Read Bob Johnson's blog: APM Evolution: Business Service Performance

22. DRIVING BUSINESS ANALYTICS

APM will be a driver for business analytics and this is currently the only way to really evolve APM technology. Supporting new technologies is no longer a USP but merely a way to survive.
APM agents have a real advantage in the way they can enrich business analytics via intelligent instrumenting and analyzing the data that they see.
Coen Meerbeek
Online Performance Consultant and Founder of Blue Factory Internet

23. SUPPORT FOR LOB

From looking at the product reviews of APM solutions on IT Central Station, I see that APM users want their tools to better serve the needs of the Line of Business (LOB). Reviewers of APM solutions, whether they are DevOps managers, applications owners, CIOs or operations managers, express the need for their APM tools to offer value to their peers in the LOB. Their wish lists include improved analytics, proactive monitoring of business transactions, and integration with business dashboards – all features that will enable APM to better align with the business.
Russell Rothstein
Founder and CEO, IT Central Station

Click here to read the latest APM product reviews on IT Central Station

24. SUPPORT FOR EMPLOYEES

Application Performance Management tools must be designed for today's consumerization of IT to provide the ease-of-use that employees crave but without forsaking the security IT teams demand for protection and compliance. Quite simply, these tools must help employees easily get the job done, especially since today's modern enterprise faces increasing IT complexity that forces teams to do more with less, while at the same time provide IT teams secure control over what is sent in and out of their organizations. It is crucial that these tools meet the demands of modern business because any potential security issue or non-compliant transfer can end up creating a situation of non-compliance and cost the company thousands of dollars or worse.
Jeff Loeb
CMO, Ipswitch

Read 30 Ways APM Should Evolve - Part 6, covering development and DevOps.

Hot Topics

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

30 Ways APM Should Evolve - Part 5

APMdigest asked the top minds in the industry what they feel is the most important way Application Performance Management (APM) tools must evolve. The recommendations on this list provide a rare look into the long-term future of APM technology. Part 5 covers the impact of APM on the Business.

Start with 30 Ways APM Should Evolve - Part 1

Start with 30 Ways APM Should Evolve - Part 2

Start with 30 Ways APM Should Evolve - Part 3

Start with 30 Ways APM Should Evolve - Part 4

20. ALIGN IT TRANSACTIONS WITH BUSINESS OBJECTIVES

APM must evolve to be more of a solution that analyzes how the business is impacted by IT. Currently, APM solutions focus on the technical details around latency or failures in infrastructure. Rarely, are these solutions usable by the IT liaison to the business, or the business itself. The next step in APM evolution should be to map business objectives or milestones to IT transactions and provide feedback to the business on the status of these objectives – whether they are compliance, order volume or process execution related.
Charley Rich
VP Product Management and Marketing, Nastel Technologies

21. FOCUS ON BUSINESS SERVICES

One key area which APM vendors have to recognize is a current weakness that must be quickly addressed is that the compelling business driver is not just ensuring the health, availability, and performance of "applications" but the business services which they support ... IT organizations are demanding a full stack, business service-oriented solution. The first vendors that get there with a complete story (and, more importantly, a complete set of capabilities) will be favored to win the long-term APM vendor race.
Bob Johnson
CMO, Optanix

Read Bob Johnson's blog: APM Evolution: Business Service Performance

22. DRIVING BUSINESS ANALYTICS

APM will be a driver for business analytics and this is currently the only way to really evolve APM technology. Supporting new technologies is no longer a USP but merely a way to survive.
APM agents have a real advantage in the way they can enrich business analytics via intelligent instrumenting and analyzing the data that they see.
Coen Meerbeek
Online Performance Consultant and Founder of Blue Factory Internet

23. SUPPORT FOR LOB

From looking at the product reviews of APM solutions on IT Central Station, I see that APM users want their tools to better serve the needs of the Line of Business (LOB). Reviewers of APM solutions, whether they are DevOps managers, applications owners, CIOs or operations managers, express the need for their APM tools to offer value to their peers in the LOB. Their wish lists include improved analytics, proactive monitoring of business transactions, and integration with business dashboards – all features that will enable APM to better align with the business.
Russell Rothstein
Founder and CEO, IT Central Station

Click here to read the latest APM product reviews on IT Central Station

24. SUPPORT FOR EMPLOYEES

Application Performance Management tools must be designed for today's consumerization of IT to provide the ease-of-use that employees crave but without forsaking the security IT teams demand for protection and compliance. Quite simply, these tools must help employees easily get the job done, especially since today's modern enterprise faces increasing IT complexity that forces teams to do more with less, while at the same time provide IT teams secure control over what is sent in and out of their organizations. It is crucial that these tools meet the demands of modern business because any potential security issue or non-compliant transfer can end up creating a situation of non-compliance and cost the company thousands of dollars or worse.
Jeff Loeb
CMO, Ipswitch

Read 30 Ways APM Should Evolve - Part 6, covering development and DevOps.

Hot Topics

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...