The EMA Radar for Advanced Performance Analytics (APA) Use Cases: Q4 2012, by EMA VP Dennis Drogseth, was published today.
Advanced Performance Analytics (APA), as Enterprise Management Associates (EMA) defines it, brings real-time or near real-time "big data" to IT operations, architects, service managers and even applications development, as well as IT executives and non-IT business stakeholders.
APA has evolved out of classic service performance management, but with a twist – rather than siloed approaches to monitoring and analysis, APA demands more eclectic data collection, huge levels of analytical scalability and strong insights into cross-domain and/or business outcomes.
APA analytics are optimized for true real-time and often predictive requirements in managing and optimizing the performance and outcomes of IT business services, including application services, VoIP or rich media, as well as other services. It differs from classic warehousing in that discovery, modeling, techniques for data collection and prioritization, and the use of “trusted sources” for relevant KPIs provide a level of efficiency for IT service management that most classic Big Data approaches cannot.
This Radar also focuses on application transactions, or other IT business service interactions, for many of the vendors included in this report to provide added context for understanding business outcomes.
Additionally, this Radar targets three distinct use cases. These are:
- Technical Performance Analytics – focused on optimizing the resiliency of critical application and business services.
- Business Impact – including user experience, customer experience, business process impacts, business activity management.
- Change Impact and Capacity Optimization/Planning – which share requirements in terms of understanding interdependencies across the application/service infrastructure.
A record 22 vendors are included in this industry assessment including:
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