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IT Trends 2018: The Intersection of Hype and Performance - Part 1

Leon Adato

According to Google, in the time it takes you to read this sentence, a website will lose 53% of its visitors if the page hasn't loaded. This confirms what most of us have known for a while: IT performance is more important than ever in today's digital economy. It's crucial to an organization's bottom line, as high bounce rates can result in lost money, while improved performance can save time and money.

Also well known is that emerging technologies like artificial intelligence (AI), machine learning (ML), and blockchain are disrupting the industry. With that said, while they may be top of mind for the c-suite, in many cases, IT professionals are focused on more urgent, basic performance problems. The SolarWinds IT Trends Report 2018: The Intersection of Hype and Performance investigates how IT professionals view the current state of technology and digital transformation.

Overall, the 2018 key findings show:

Hybrid IT and cloud computing will remain IT professionals' top priority for the next five years as these elements meet today's business needs while serving as the foundation for trends like machine learning and AI.

■ 94 percent of IT professionals surveyed indicate hybrid IT or cloud as one of the top five most important technologies in their IT organization's technology strategy today, with 51 percent listing it as their number one most important technology.

■ When ranking most important technologies today, and for digital transformation over the next three to five years, as well as technologies with the greatest potential to provide productivity/efficiency benefits and ROI, IT professionals ranked hybrid IT and cloud as number one across the board (by weighted rank).

At the same time, IT professionals are prioritizing internal investments in containers as a proven solution to the challenges of hybrid IT and cloud computing, and a key enabler of innovation.

■ 44 percent of respondents ranked containers as the most important technology priority today, and 38 percent of respondents ranked containers as the most important technology priority three to five years from now.

■ Concurrently, AI and ML investments are expected to increase in importance over the next three to five years – 37 percent of respondents indicate that AI is the biggest priority and 31 percent of respondents indicate that ML is the biggest priority three to five years from now (compared to 29 percent and 21 percent today, respectively).

The results of the IT Trends survey suggest a dissonance between the views of IT professionals and their senior managers on priorities for IT investment over the next three to five years.

■ On the weighted list of technologies IT professionals believe are needed for an IT organization's digital transformation over the next three to five years, AI did not make the top five. This contrasts with a recent CEO survey, which found that 81 percent of CEOs consider AI and machine learning to be a priority for their business, up from just 54 percent in 2016 (Fortune).

While IT professionals continue prioritizing hybrid IT and cloud computing, adoption of these technologies has made it challenging to optimize performance of their systems and applications.

■ 58 percent of IT professionals surveyed indicated that by weighted rank, hybrid IT/cloud presents the greatest challenges when it comes to implementation, roll-out, and day-to-day performance.

■ Nearly half (47 percent) of all IT professionals surveyed think that their IT environments are not operating at optimal levels.

■ Over half of all IT professionals surveyed spend less than 25 percent of their time proactively optimizing performance.

■ Nearly half of IT professionals spend 50 percent or more of their time reactively maintaining and troubleshooting their IT environment.

Many IT professionals cite a lack of organizational strategy and inadequate investment in areas such as user training as the most common barriers to system optimization.

■ Of IT professionals indicating their environments are not optimized, 43 percent ranked inadequate organizational strategy as one of the top three barriers to achieving optimization. To achieve true performance and work toward a successful digital transformation, IT professionals require deeper strategic collaboration with business leaders.

If IT professionals want to be instrumental to their organization's successful digital transformation journey, they should continue prioritizing a hybrid IT environment while simultaneously developing new skillsets and leveraging emerging technologies.

Start with: IT Trends 2018: The Intersection of Hype and Performance - Part 2, offering recommendations on how to manage the intersection of hype and performance.

Methodology: The 2018 IT Trends Report is based on a survey of IT practitioners, managers, and directors at public- and private-sector small, mid-size, and enterprise organizations, fielded in December 2017 by C White Consulting on behalf of SolarWinds. 803 respondents from North America, Australia, Germany, Hong Kong, Singapore, and the United Kingdom were surveyed, as reported on the SolarWinds IT Trends Index.

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As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

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2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

IT Trends 2018: The Intersection of Hype and Performance - Part 1

Leon Adato

According to Google, in the time it takes you to read this sentence, a website will lose 53% of its visitors if the page hasn't loaded. This confirms what most of us have known for a while: IT performance is more important than ever in today's digital economy. It's crucial to an organization's bottom line, as high bounce rates can result in lost money, while improved performance can save time and money.

Also well known is that emerging technologies like artificial intelligence (AI), machine learning (ML), and blockchain are disrupting the industry. With that said, while they may be top of mind for the c-suite, in many cases, IT professionals are focused on more urgent, basic performance problems. The SolarWinds IT Trends Report 2018: The Intersection of Hype and Performance investigates how IT professionals view the current state of technology and digital transformation.

Overall, the 2018 key findings show:

Hybrid IT and cloud computing will remain IT professionals' top priority for the next five years as these elements meet today's business needs while serving as the foundation for trends like machine learning and AI.

■ 94 percent of IT professionals surveyed indicate hybrid IT or cloud as one of the top five most important technologies in their IT organization's technology strategy today, with 51 percent listing it as their number one most important technology.

■ When ranking most important technologies today, and for digital transformation over the next three to five years, as well as technologies with the greatest potential to provide productivity/efficiency benefits and ROI, IT professionals ranked hybrid IT and cloud as number one across the board (by weighted rank).

At the same time, IT professionals are prioritizing internal investments in containers as a proven solution to the challenges of hybrid IT and cloud computing, and a key enabler of innovation.

■ 44 percent of respondents ranked containers as the most important technology priority today, and 38 percent of respondents ranked containers as the most important technology priority three to five years from now.

■ Concurrently, AI and ML investments are expected to increase in importance over the next three to five years – 37 percent of respondents indicate that AI is the biggest priority and 31 percent of respondents indicate that ML is the biggest priority three to five years from now (compared to 29 percent and 21 percent today, respectively).

The results of the IT Trends survey suggest a dissonance between the views of IT professionals and their senior managers on priorities for IT investment over the next three to five years.

■ On the weighted list of technologies IT professionals believe are needed for an IT organization's digital transformation over the next three to five years, AI did not make the top five. This contrasts with a recent CEO survey, which found that 81 percent of CEOs consider AI and machine learning to be a priority for their business, up from just 54 percent in 2016 (Fortune).

While IT professionals continue prioritizing hybrid IT and cloud computing, adoption of these technologies has made it challenging to optimize performance of their systems and applications.

■ 58 percent of IT professionals surveyed indicated that by weighted rank, hybrid IT/cloud presents the greatest challenges when it comes to implementation, roll-out, and day-to-day performance.

■ Nearly half (47 percent) of all IT professionals surveyed think that their IT environments are not operating at optimal levels.

■ Over half of all IT professionals surveyed spend less than 25 percent of their time proactively optimizing performance.

■ Nearly half of IT professionals spend 50 percent or more of their time reactively maintaining and troubleshooting their IT environment.

Many IT professionals cite a lack of organizational strategy and inadequate investment in areas such as user training as the most common barriers to system optimization.

■ Of IT professionals indicating their environments are not optimized, 43 percent ranked inadequate organizational strategy as one of the top three barriers to achieving optimization. To achieve true performance and work toward a successful digital transformation, IT professionals require deeper strategic collaboration with business leaders.

If IT professionals want to be instrumental to their organization's successful digital transformation journey, they should continue prioritizing a hybrid IT environment while simultaneously developing new skillsets and leveraging emerging technologies.

Start with: IT Trends 2018: The Intersection of Hype and Performance - Part 2, offering recommendations on how to manage the intersection of hype and performance.

Methodology: The 2018 IT Trends Report is based on a survey of IT practitioners, managers, and directors at public- and private-sector small, mid-size, and enterprise organizations, fielded in December 2017 by C White Consulting on behalf of SolarWinds. 803 respondents from North America, Australia, Germany, Hong Kong, Singapore, and the United Kingdom were surveyed, as reported on the SolarWinds IT Trends Index.

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...