Looking Back at 2017 APM Predictions - Did They Come True? Part 2
January 10, 2018

Jonah Kowall
Kentik

Share this

We don't often enough look back at the prior year’s predictions to see if they actually came to fruition. That is the purpose of this analysis. I have picked out a few key areas in APMdigest's 2017 Application Performance Management Predictions, and analyzed which predictions actually came true.

Start with Looking Back at 2017 APM Predictions - Did They Come True? Part 1, to see which predictions did not come true.

The following predictions were spot on, and outline key shifts in the landscape for 2017:

Confusion around AIOps


GARTNER RENAMED IT, WHICH WAS THE PLAN ALL ALONG

AIOps tools today are not a reality, but hopefully it will happen over time

Any time there is a shift in technologies, where vendors are moving from an older technology concept to a newer one Gartner adapts the market definition. In the case of ITOA, as the core concept was reporting on data, which needed to, and eventually moved towards automated analysis of data via machine learning (ML). At the time of advancements in ML Gartner shifted the definition from ITOA to Algorithmic IT Operations (AIOps). Vendors began adopting and applying these new capabilities, and AIOps was becoming a reality. The next phase is automating these analyses and taking action on the data and insights. Hence Gartner changed it to Artificial Intelligence for IT Operations and expanded the scope significantly. AIOps tools today are not a reality (see reasons above), but hopefully it will happen over time. This shift was always the plan at Gartner, but something which needed to evolve over a couple of years. The adoption of ML has been rapid, but we are a far cry from true AI today, even when vendors claim they may have it. They do not, at least not unless they are IBM, Google, Facebook, or a very small handful of other companies. Most vendors in the IT Operations space are not yet taking advantage of public cloud providers’ AI platforms.

Better predictive analysis and machine learning

This one was spot on, we've seen a speedy adoption of more advanced ML, and better predictive capabilities in most products on the market. Although some vendors have had baselining for over a decade, now all products do some form of baselining in the monitoring space. Much more work is being done to improve capabilities, and it's about time!

APM products increasing scale


BUT STILL LACK MARKET LEADING TIME SERIES FEATURES

In 2017 APM products have begun to scale much more efficiently than in the past (with a couple of exceptions), but there is still a lack of market-leading time-series features in APM products, especially when looking at granular data (second level). There is yet another set of tools used for scalable and well-visualized time series from commercial entities and open source projects. I expect this to change eventually, but for now, we have fragmentation in this area.

APM tools evolve to support serverless


BUT EARLY

This prediction came true in 2017, but defining what "support" of serverless (which I prefer to call FaaS) entails is a nebulous term. Most APM tools support collecting events from the code, which require code changes. Code changes are not ideal for those building or managing FaaS, but that's the current state. FaaS vendors are quite closed in exposing the internals of their systems, and some have provided proprietary methods of tracing them. I predict this opens up in 2-3 years to allow a more automated way of monitoring FaaS.

APM in DevOps Toolchain


AND INCREASING

This one has been true for the last 4+ years in fact, but as toolchains increase in complexity the integration of APM into both CI and CD pipelines continues to mature. In the CI/CD space, more advanced commercial solutions include better integration with APM tools as part of their products. Increased polish is needed, and will continue over the coming years.

Hybrid application management


HAS BEEN TRUE FOR YEARS

Hybrid has been typical for a while now and hence is not a prediction but a historical observation. APM tools running at the application layer have been managing across infrastructure for years, I would guess 8+ years, in fact. Today's applications are increasingly hybrid, meaning they encompass several infrastructures, languages, and frameworks. Due to this diversity, APM is critical in managing highly distributed interconnected applications.

APM + IoT


BUT HAS BEEN HAPPENING FOR YEARS, AND NOW PRODUCTS BEGIN TO EMERGE

The measurement of IoT usage and performance is an accurate prediction, another one which is correct, and became even more real with the launch of several IoT product capabilities within leading APM tools. I began seeing this about three years ago with the connected car and set-top boxes specifically. Since connected cars and set-top boxes have a decent amount of computing resources are instrumented with end-user monitoring (browser/javascript/or other APIs) or the running code on the device are treated as a typical end-user or application component within APM tools. The solution providers of these products who discovered this early were able to offer better and more predictable experiences, via observation. This is the reason specific IoT products were introduced in 2017. Great prediction!

Please provide feedback on my assessment on twitter @jkowall or LinkedIn, and if you enjoyed reading this let me know and I’ll be happy to provide my analysis of the 2018 APMdigest predictions next year!

Jonah Kowall is CTO of Kentik
Share this

The Latest

September 19, 2019

You must dive into various aspects or themes of services so that you can gauge authentic user experience. There are usually five main themes that the customer thinks of when experiencing a service ...

September 18, 2019

Service desks teams use internally focused performance-based metrics more than many might think. These metrics are essential and remain relevant, but they do not provide any insight into the user experience. To gain actual insight into user satisfaction, you need to change your metrics. The question becomes: How do I efficiently change my metrics? Then, how do you best go about it? ...

September 17, 2019

The skills gap is a very real issue impacting today's IT professionals. In preparation for IT Pro Day 2019, celebrated on September 17, 2019, SolarWinds explored this skills gap by surveying technology professionals around the world to understand their needs and how organizations are addressing these needs ...

September 16, 2019

Top performing organizations (TPOs) in managing IT Operations are experiencing significant operational and business benefits such as 5.9x shorter average Mean Time to Resolution (MTTR) per incident as compared to all other organizations, according to a new market study from Digital Enterprise Journal ...

September 12, 2019

Multichannel marketers report that mobile-friendly websites have emerged as a dominant engagement channel for their brands, according to Gartner. However, Gartner research has found that too many organizations build their mobile websites without accurate knowledge about, or regard for, their customer's mobile preferences ...

September 11, 2019

Do you get excited when you discover a new service from one of the top three public clouds or a new public cloud provider? I do. But every time you feel excited about new cloud offerings, you should also feel a twinge of fear. Because in the tech world, each time we introduce something new we also add a new point of failure for our application and potentially a service we are stuck with. This is why thinking about the long-tail cloud for your organization is important ...

September 10, 2019

A solid start to migration can be approached three ways — all of which are ladder up to adopting a Software Intelligence strategy ...

September 09, 2019

Many aren't doing the due diligence needed to properly assess and facilitate a move of applications to the cloud. This is according to the recent 2019 Cloud Migration Report which revealed half of IT leaders at banks, insurance and telecommunications companies do not conduct adequate risk assessments prior to moving apps over to the cloud. Essentially, they are going in blind and expecting everything to turn out ok. Spoiler alert: It doesn't ...

September 05, 2019

Research conducted by Aite Group uncovered more than 80 global eCommerce sites that were actively being compromised by Magecart groups, according to a new report, In Plain Sight II: On the Trail of Magecart ...

September 04, 2019

In this blog, I'd like to expand beyond the TAP and look at the role Packet Brokers play in an organization's visibility architecture. Here are 5 common mistakes that are made when deploying Packet Brokers, and how to avoid them ...