6 Reasons Every NetOps Team Should Use a Packet-Based Analytics Solution - Part 1
June 26, 2018

Jay Botelho
LiveAction

Share this

Today's networks are driving more digital change than ever before, which is putting increased pressure on those responsible for deploying, monitoring and maintaining them. As a result, there's a premium on actionable real-time visibility into networks and application performance issues.

NetOps teams are now expected to proactively identify problems before they impact the organization, and if problems do arise, to solve them in real time to minimize the effects on the end user. The goal is to provide actionable network transaction-based monitoring, rapid root-cause analysis and integrated packet-level forensics in a single solution, so teams can quickly identify latency, communication and capacity issues.

However, extracting insight from the flood of information traveling through today's high-speed networks is a constant challenge faced by those responsible for network performance and reliability. Statistical summaries and aggregated data are traditionally just a starting point for further investigation into problems. And historically, packet data has not scaled for high-speed real-time monitoring. As a result, a new breed of solution has been born that simultaneously provides the precision of packet-based analytics with the speed of flow-based monitoring (at a reasonable cost).

The end result is actionable visibility, which helps teams focus on the biggest problem areas, which essentially requires four elements.

First, the data must be acquired from wire data, a datacenter, the cloud or the edge.

Next, the network and data must be monitored for end-user experience in true real time.

Third, the team must be ready to investigate a problem or issue, from traffic to trace files.

And finally, a certain level of the packet data must be retained so teams can troubleshoot. How can this level of network visibility be put into action?

Here are 6 reasons to use these new NPM/APM analytics solutions:

1. Find out quickly if it's the application or the network

When problems emerge, you need to solve them fast. Understanding if this is an application or a network issue – and having the packet data to back up that claim – is critical to eliminating debates and war room discussions.

For example, see at a glance which transactions on the networks are experiencing the worst network and the worst application latency, from network-wide down to an individual server. When you see application latency that is outside of the norm, a single click can provide the actual packet data comprising the network transaction. This is the best data possible for determining the root cause of the problem. Often times application errors can quickly be identified in the packet payload data.

2. Gain visibility into the line of business

For many companies, the business is the application(s) they run. For example, an online retailer is defined by the performance of the web servers and associated web applications driving the storefront. Visibility into key performance indicators for these specific applications, including network and application latency and transaction quality for each and every transaction, drives real-time response that keeps the storefront running at its maximum potential.

3. Speed to resolution

Every second counts when the network or an application has a problem. Having the ability to navigate fluidly in real-time at up to 35 Gbps of network traffic, and then immediately click through to specific packet data dramatically speeds resolution time. Plus, the less time the network team or IT spends troubleshooting, the more time they can spend on projects to improve the network, like cloud migrations or building data warehouses.

Read 6 Reasons Every NetOps Team Should Use a Packet-Based Analytics Solution - Part 2 for 3 more reasons to use the new NPM/APM analytics solutions.

Jay Botelho is Director of Engineering at LiveAction
Share this

The Latest

February 13, 2020

Over the last few decades, IT departments have decreased budgets in part because of recession. As a result, they have are being asked to do more with less. The increase in work has amplified the need for automation ...

February 12, 2020

Many variables must align for optimum APM, and security is certainly among them. I offer the following APM predictions for 2020, which revolve around the reality that we will definitely begin to see much deeper integration of WAN technology on the security front. Look for this integration to take shape in the following ways ...

February 11, 2020

When it comes to growing a successful company, research shows it isn't about getting the most out of employees, but delivering an experience that empowers them to be and do their best. And according to Priming a New Era of Digital Wellness, a new study conducted by Quartz Insights in partnership with Citrix Systems, technology is the secret to doing so ...

February 10, 2020

Only 11% of website decision-makers feel that they have complete insight into the scripts that they use on their websites. However, industry estimates state that about 70% of the code on a website comes from a third-party library or service. Research highlights a clear need to raise awareness of the potential threats associated with the vulnerabilities inherent in third-party code ...

February 06, 2020

The ever-increasing access and speeds offered by today's modern networks offer many advantages to businesses and consumers, but also make the integrity of their performance and security more paramount than ever before. Organizations are struggling to manage the constant fluctuations in network conditions and security threats. This has prompted many to explore how automation can help to streamline network management and security processes ...

February 05, 2020

The demand to deliver a consistently positive and innovative customer experience is something that many companies — more specifically, their DevOps teams — are currently grappling with. While the ability to push out multiple features a week may appear as a great accomplishment for DevOps teams, our survey showed that 82% commonly discover bugs in production ...

February 04, 2020

Ensuring reliable data security is a critical part of Application Performance Management (APM) — or at least it should be. The fact is, as a result of our need for speed, increasingly development teams are confronted with the problem of releasing applications faster without compromising security ...

February 03, 2020

To effectively deliver a great CX requires that the CX team, which represents the business requirements, and the IT/ digital team, which represents the technological possibilities and can execute on those, collaborate effectively. To better understand this dynamic, Cyara fielded research on the state of collaboration between IT/digital teams and CX professionals in North America ...

January 30, 2020

In response to noisier and more complex IT environments, operations teams are growing in size and using more monitoring tools. But timely outage detection, investigation and resolution are still a major challenge ...

January 29, 2020

This year, enterprises that have not yet moved to the cloud will need to take a look at their current strategy and make critical decisions as moving to the cloud is now a business imperative. Embracing a cloud native strategy will create new and exciting business opportunities and insights, however, there are also many complexities and obstacles standing in the way of success. The following are five critical elements needed for long term cloud native transformation success ...