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The PADS Framework for Compliance and Security - Part 1

Gabriel Lowy

The PADS (Performance Analytics Decision Support) Framework recommends a more strategic approach to user experience and application performance. Providing superior user experience consistently is a clear competitive differentiator on the path to achieving the three components of higher return on investment (ROI). These components are:

1. Reducing costs

2. Enhancing productivity

3. Generating incremental revenue streams

But deeper intelligence into the application delivery chain can also help companies meet compliance and security requirements more effectively in order to achieve their risk management objectives. Industries such as healthcare and financial services are under increasing regulatory pressure to demonstrate systems efficacy and security for protecting sensitive personal information and resilience against market disruptions.

Below we highlight new regulations in these two industries that underscore the risks companies face when they don’t have a good handle on user experience or application performance across the application delivery chain.

Healthcare: Pressure to Improve Patient Outcomes at Lower Costs

Major reforms are driving the healthcare community to leverage technology in a manner that provides for a timely and secure exchange of information related to patient care.  The Affordable Care Act has resulted in upgrades to existing data exchange services, deployment of new ones, and the incorporation of mobile access and communication between providers and patients.

Among the drivers are new measures that estimate the effectiveness of health plans. The National Committee for Quality Assurance's Healthcare Effectiveness Data and Information Set (HEDIS) sets performance metrics on provider quality of care. The data required to calculate HEDIS scores come from many different sources, such as clinical applications and pharmacy and medical data claims systems.

Many health providers and plans have been focused on the International Classification of Diseases, Tenth Edition (ICD-10). ICD 10 is a clinical cataloging system that went into effect for the U.S. healthcare industry on Oct. 1, 2015. Providers, coders, IT professionals, insurance carriers, government agencies and others use ICD codes to properly note diseases on health records, track epidemiological trends, and assist in medical reimbursement decisions. These codes must be consistent across systems to ensure proper classification in diagnoses.

Providers are also occupied with Meaningful Use stage 2 (MU2), which is the second phase of the Meaningful Use incentive program. MU2 is designed for eligible providers to demonstrate their progress toward meaningful patient engagement using state-of-the-art healthcare IT and methods best suited to their practice.

The Centers for Medicare and Medicaid Services (CMS) established criteria that eligible professionals, hospitals and critical access hospitals must meet in order to continue to participate in Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs.

Common themes of healthcare reform are patient engagement and the information exchange with external stakeholders. These include secure communication with patients, collaboration with other providers and an exchange of information with registries. Each organization is required to track, monitor and report on their efforts to meaningfully use technology to meet quality of service measures.

The Health Insurance Portability and Accountability Act (HIPAA) defines electronic personal health information and what covered entities and business associates must do to secure and protect it via the Security Rule. This includes conducting annual assessments of security and compliance with 42 specific safeguards, covering Administration, such as policies and procedures, Physical, such as access to the workplace where personal health information (PHI) is commonly used, and Technical, such as encrypting PHI data at rest and on the move.

Stellar user experience and application performance among and between constituent systems are critical to ensure systems efficacy and accurate scoring, as well as consistent diagnoses to reduce errors and improve patient outcomes. It also facilitates regulatory compliance for all stakeholders throughout the healthcare ecosystem.

Read The PADS Framework for Compliance and Security - Part 2, covering the global securities market.

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As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

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IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

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2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

The PADS Framework for Compliance and Security - Part 1

Gabriel Lowy

The PADS (Performance Analytics Decision Support) Framework recommends a more strategic approach to user experience and application performance. Providing superior user experience consistently is a clear competitive differentiator on the path to achieving the three components of higher return on investment (ROI). These components are:

1. Reducing costs

2. Enhancing productivity

3. Generating incremental revenue streams

But deeper intelligence into the application delivery chain can also help companies meet compliance and security requirements more effectively in order to achieve their risk management objectives. Industries such as healthcare and financial services are under increasing regulatory pressure to demonstrate systems efficacy and security for protecting sensitive personal information and resilience against market disruptions.

Below we highlight new regulations in these two industries that underscore the risks companies face when they don’t have a good handle on user experience or application performance across the application delivery chain.

Healthcare: Pressure to Improve Patient Outcomes at Lower Costs

Major reforms are driving the healthcare community to leverage technology in a manner that provides for a timely and secure exchange of information related to patient care.  The Affordable Care Act has resulted in upgrades to existing data exchange services, deployment of new ones, and the incorporation of mobile access and communication between providers and patients.

Among the drivers are new measures that estimate the effectiveness of health plans. The National Committee for Quality Assurance's Healthcare Effectiveness Data and Information Set (HEDIS) sets performance metrics on provider quality of care. The data required to calculate HEDIS scores come from many different sources, such as clinical applications and pharmacy and medical data claims systems.

Many health providers and plans have been focused on the International Classification of Diseases, Tenth Edition (ICD-10). ICD 10 is a clinical cataloging system that went into effect for the U.S. healthcare industry on Oct. 1, 2015. Providers, coders, IT professionals, insurance carriers, government agencies and others use ICD codes to properly note diseases on health records, track epidemiological trends, and assist in medical reimbursement decisions. These codes must be consistent across systems to ensure proper classification in diagnoses.

Providers are also occupied with Meaningful Use stage 2 (MU2), which is the second phase of the Meaningful Use incentive program. MU2 is designed for eligible providers to demonstrate their progress toward meaningful patient engagement using state-of-the-art healthcare IT and methods best suited to their practice.

The Centers for Medicare and Medicaid Services (CMS) established criteria that eligible professionals, hospitals and critical access hospitals must meet in order to continue to participate in Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs.

Common themes of healthcare reform are patient engagement and the information exchange with external stakeholders. These include secure communication with patients, collaboration with other providers and an exchange of information with registries. Each organization is required to track, monitor and report on their efforts to meaningfully use technology to meet quality of service measures.

The Health Insurance Portability and Accountability Act (HIPAA) defines electronic personal health information and what covered entities and business associates must do to secure and protect it via the Security Rule. This includes conducting annual assessments of security and compliance with 42 specific safeguards, covering Administration, such as policies and procedures, Physical, such as access to the workplace where personal health information (PHI) is commonly used, and Technical, such as encrypting PHI data at rest and on the move.

Stellar user experience and application performance among and between constituent systems are critical to ensure systems efficacy and accurate scoring, as well as consistent diagnoses to reduce errors and improve patient outcomes. It also facilitates regulatory compliance for all stakeholders throughout the healthcare ecosystem.

Read The PADS Framework for Compliance and Security - Part 2, covering the global securities market.

Hot Topics

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...