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Using FinOps to Elevate IT in the Age of AI

Bill Lobig
Bill Lobig is VP of Apptio / IBM IT Automation
IBM

From hardware and software investments, to the cost of supporting critical talent, IT spending is ubiquitous across industries, sectors and geographies. Worldwide, IT spending is projected to exceed five trillion this year – nearly an increase of 8% from 2023. Simply put, IT is a reality within any given organization.

However, your IT investments can be negatively impacted by high operational expenses and back-office inefficiencies, which, for some organizations, can cost up to 30% of their annual revenue. With business leadership keeping a close eye on budgets, every penny matters — and that's where FinOps can help keep IT spending in check while still allowing for innovation and investment.

Adapting to Today's Cost of Business

When an IT issue is not handled correctly, not only is innovation stifled, but stakeholder trust can also be impacted (such as when there's an IT outage or slowdowns in performance). When you add new technology investments and innovations into the mix, you have a recipe for disaster. The number of companies investing $10 million+ in AI is expected to double over the next year and cloud spend is poised for takeoff. Due to these increases, it will be critical for organizations to get their IT house in order now before new investments add chaos — and higher costs — to the mix.

FinOps Provides an Opportunity for IT to Show Value — Not Just Tell

When incorporating FinOps into an organization from both a technology and a culture perspective, organizations can reduce cloud costs by as much as 30%. This leaves ample room to reallocate funds and energy into new investments, provide more accurate forecasting, create more efficient workload planning, so IT teams can focus on innovating and creating new value rather than just managing existing applications and being burdened with day-to-day tactics.

How does this work?

According to the FinOps Foundation, organizations that have a mature FinOps posture can more effectively leverage automation, appropriately allocate their spend to the areas of the business that need it most and set very high KPIs to address the most difficult of use cases. With FinOps — in real time — the IT business can provide critical insights, information and recommendations to inform increasingly important spending decisions.

Connecting the Dots — from CFO to Developer

When discussing IT spend, the most commonly considered stakeholder in charge tends to be the CFO, the CEO or another revenue and business-centric leader. However, a FinOps framework creates a holistic and non-hierarchical platform across levels, functions and responsibilities encouraging collaboration and mutual understanding between finance and IT teams.

In today's enterprise, a developer can use company resources to modernize a company's application, an IT manager can leverage resources to provision onboard new employees, and a CIO can employ resources to invest in a new AI tool — all simultaneously. However, without an element of communication or strategy, these three roles will effectively cancel out the benefits of the others.

FinOps enables professionals at all levels of the organization to have equal visibility into overall IT spend. This common language allows leaders to make informed financial decisions at the individual level like never before.

Bill Lobig is VP, Product Management, IBM Automation

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Using FinOps to Elevate IT in the Age of AI

Bill Lobig
Bill Lobig is VP of Apptio / IBM IT Automation
IBM

From hardware and software investments, to the cost of supporting critical talent, IT spending is ubiquitous across industries, sectors and geographies. Worldwide, IT spending is projected to exceed five trillion this year – nearly an increase of 8% from 2023. Simply put, IT is a reality within any given organization.

However, your IT investments can be negatively impacted by high operational expenses and back-office inefficiencies, which, for some organizations, can cost up to 30% of their annual revenue. With business leadership keeping a close eye on budgets, every penny matters — and that's where FinOps can help keep IT spending in check while still allowing for innovation and investment.

Adapting to Today's Cost of Business

When an IT issue is not handled correctly, not only is innovation stifled, but stakeholder trust can also be impacted (such as when there's an IT outage or slowdowns in performance). When you add new technology investments and innovations into the mix, you have a recipe for disaster. The number of companies investing $10 million+ in AI is expected to double over the next year and cloud spend is poised for takeoff. Due to these increases, it will be critical for organizations to get their IT house in order now before new investments add chaos — and higher costs — to the mix.

FinOps Provides an Opportunity for IT to Show Value — Not Just Tell

When incorporating FinOps into an organization from both a technology and a culture perspective, organizations can reduce cloud costs by as much as 30%. This leaves ample room to reallocate funds and energy into new investments, provide more accurate forecasting, create more efficient workload planning, so IT teams can focus on innovating and creating new value rather than just managing existing applications and being burdened with day-to-day tactics.

How does this work?

According to the FinOps Foundation, organizations that have a mature FinOps posture can more effectively leverage automation, appropriately allocate their spend to the areas of the business that need it most and set very high KPIs to address the most difficult of use cases. With FinOps — in real time — the IT business can provide critical insights, information and recommendations to inform increasingly important spending decisions.

Connecting the Dots — from CFO to Developer

When discussing IT spend, the most commonly considered stakeholder in charge tends to be the CFO, the CEO or another revenue and business-centric leader. However, a FinOps framework creates a holistic and non-hierarchical platform across levels, functions and responsibilities encouraging collaboration and mutual understanding between finance and IT teams.

In today's enterprise, a developer can use company resources to modernize a company's application, an IT manager can leverage resources to provision onboard new employees, and a CIO can employ resources to invest in a new AI tool — all simultaneously. However, without an element of communication or strategy, these three roles will effectively cancel out the benefits of the others.

FinOps enables professionals at all levels of the organization to have equal visibility into overall IT spend. This common language allows leaders to make informed financial decisions at the individual level like never before.

Bill Lobig is VP, Product Management, IBM Automation

Hot Topics

The Latest

In MEAN TIME TO INSIGHT Episode 12, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses purchasing new network observability solutions.... 

There's an image problem with mobile app security. While it's critical for highly regulated industries like financial services, it is often overlooked in others. This usually comes down to development priorities, which typically fall into three categories: user experience, app performance, and app security. When dealing with finite resources such as time, shifting priorities, and team skill sets, engineering teams often have to prioritize one over the others. Usually, security is the odd man out ...

Image
Guardsquare

IT outages, caused by poor-quality software updates, are no longer rare incidents but rather frequent occurrences, directly impacting over half of US consumers. According to the 2024 Software Failure Sentiment Report from Harness, many now equate these failures to critical public health crises ...

In just a few months, Google will again head to Washington DC and meet with the government for a two-week remedy trial to cement the fate of what happens to Chrome and its search business in the face of ongoing antitrust court case(s). Or, Google may proactively decide to make changes, putting the power in its hands to outline a suitable remedy. Regardless of the outcome, one thing is sure: there will be far more implications for AI than just a shift in Google's Search business ... 

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In today's fast-paced digital world, Application Performance Monitoring (APM) is crucial for maintaining the health of an organization's digital ecosystem. However, the complexities of modern IT environments, including distributed architectures, hybrid clouds, and dynamic workloads, present significant challenges ... This blog explores the challenges of implementing application performance monitoring (APM) and offers strategies for overcoming them ...

Service disruptions remain a critical concern for IT and business executives, with 88% of respondents saying they believe another major incident will occur in the next 12 months, according to a study from PagerDuty ...

IT infrastructure (on-premises, cloud, or hybrid) is becoming larger and more complex. IT management tools need data to drive better decision making and more process automation to complement manual intervention by IT staff. That is why smart organizations invest in the systems and strategies needed to make their IT infrastructure more resilient in the event of disruption, and why many are turning to application performance monitoring (APM) in conjunction with high availability (HA) clusters ...

In today's data-driven world, the management of databases has become increasingly complex and critical. The following are findings from Redgate's 2025 The State of the Database Landscape report ...

With the 2027 deadline for SAP S/4HANA migrations fast approaching, organizations are accelerating their transition plans ... For organizations that intend to remain on SAP ECC in the near-term, the focus has shifted to improving operational efficiencies and meeting demands for faster cycle times ...

As applications expand and systems intertwine, performance bottlenecks, quality lapses, and disjointed pipelines threaten progress. To stay ahead, leading organizations are turning to three foundational strategies: developer-first observability, API platform adoption, and sustainable test growth ...