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Using Machine Learning Analytics to Help Meet SLAs

Jerry Melnick

The first post in this two-part series introduced machine learning analytics as a new way to find and fix the root cause of performance problems to help meet SLAs. This post explains three ways MLA can be used to better utilize resources for optimal performance.

The first way MLA helps make certain needed performance is delivered while optimally use resources is by providing the accurate information needed for IT to tune VM configurations settings. IT managers today have poor insight into the causes of poor application performance. To be extra careful, they often throw a lot of hardware at the problem in an attempt to avoid the possibility of starving the applications.

In many cases applications can be over provisioned by as much as 80 percent. Under provisioning VMs is less common but equally problematic and can lead to very poor performance. Traditional processes for right-sizing VMs, is time-consuming, error-prone and inaccurate. IT administrators need the skill, time, and tools to run multiple reports, and then manually assemble their findings to approximate the right settings.

In contrast, MLA continuously and automatically observes resource utilization patterns using real-time data from the environment to identify over- and undersized VMs and then recommends precise configuration settings to right-size the VM for performance. And if usage changes, MLA will dynamically update recommendations.

The second way MLA helps improves utilization and save money is by finding unused or wasted resources. Among the many advantages of virtualization is the ease with which VMs can be set up and torn down and how storage can be dynamically allocated. But when unused VM’s or storage snapshots are left to languish, they waste precious resources. And these situations can be extremely difficult to identify given some of these may be seemingly unused when in fact they are being used! Removing these in error could be disastrous, so IT leaves them there.

MLA solves this by observing patterns of behavior over time over multiple dimensions to identify which VM’s are truly inactive and which storage snapshots are safe to be freed up. It then recommends precisely how to recover the waste. Once again eliminating the guess work.

Some MLA systems also provide a complete summary of savings that could be achieved by removing wasted resources and right sizing VM’s. They provide comprehensive reports that include not only the saving in hardware resources, but also the savings in software licensing that can be achieved by reducing the number of hosts and VMs.

The third way machine learning analytics helps optimize resource allocations for peak performance is by identifying those applications that would benefit the most from storage acceleration through the use of all-flash arrays or host-based caching (HBC). Storage acceleration delivers substantial improvements in throughput performance by increasing I/O operations per second (IOPS). But to be successful, IT managers need to verify that a) the root cause of their performance issue is related to storage performance and b) that they have chosen the right VMs and configured the storage acceleration optimally. Today, most use a trial-and-error approach and best guess usually using simple single dimension measurements from storage tools.

Machine learning is ideal for delivering the right information to make the decisions regarding which VMs need acceleration and how best configure them. Some MLA systems are also able to perform a simulation to estimate the likely increase in IOPS, which enables the IT department to prioritize the implementation effort.

Machine learning analytics brings machine derived intelligence to task of optimally configuring the infrastructure taking the guesswork out of many aspects involved in meeting SLAs more efficiently and cost-effectively. And with the technology advancing rapidly, its future holds tremendous potential for many new and even more powerful capabilities.

Jerry Melnick is President and CEO of SIOS Technology.

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Using Machine Learning Analytics to Help Meet SLAs

Jerry Melnick

The first post in this two-part series introduced machine learning analytics as a new way to find and fix the root cause of performance problems to help meet SLAs. This post explains three ways MLA can be used to better utilize resources for optimal performance.

The first way MLA helps make certain needed performance is delivered while optimally use resources is by providing the accurate information needed for IT to tune VM configurations settings. IT managers today have poor insight into the causes of poor application performance. To be extra careful, they often throw a lot of hardware at the problem in an attempt to avoid the possibility of starving the applications.

In many cases applications can be over provisioned by as much as 80 percent. Under provisioning VMs is less common but equally problematic and can lead to very poor performance. Traditional processes for right-sizing VMs, is time-consuming, error-prone and inaccurate. IT administrators need the skill, time, and tools to run multiple reports, and then manually assemble their findings to approximate the right settings.

In contrast, MLA continuously and automatically observes resource utilization patterns using real-time data from the environment to identify over- and undersized VMs and then recommends precise configuration settings to right-size the VM for performance. And if usage changes, MLA will dynamically update recommendations.

The second way MLA helps improves utilization and save money is by finding unused or wasted resources. Among the many advantages of virtualization is the ease with which VMs can be set up and torn down and how storage can be dynamically allocated. But when unused VM’s or storage snapshots are left to languish, they waste precious resources. And these situations can be extremely difficult to identify given some of these may be seemingly unused when in fact they are being used! Removing these in error could be disastrous, so IT leaves them there.

MLA solves this by observing patterns of behavior over time over multiple dimensions to identify which VM’s are truly inactive and which storage snapshots are safe to be freed up. It then recommends precisely how to recover the waste. Once again eliminating the guess work.

Some MLA systems also provide a complete summary of savings that could be achieved by removing wasted resources and right sizing VM’s. They provide comprehensive reports that include not only the saving in hardware resources, but also the savings in software licensing that can be achieved by reducing the number of hosts and VMs.

The third way machine learning analytics helps optimize resource allocations for peak performance is by identifying those applications that would benefit the most from storage acceleration through the use of all-flash arrays or host-based caching (HBC). Storage acceleration delivers substantial improvements in throughput performance by increasing I/O operations per second (IOPS). But to be successful, IT managers need to verify that a) the root cause of their performance issue is related to storage performance and b) that they have chosen the right VMs and configured the storage acceleration optimally. Today, most use a trial-and-error approach and best guess usually using simple single dimension measurements from storage tools.

Machine learning is ideal for delivering the right information to make the decisions regarding which VMs need acceleration and how best configure them. Some MLA systems are also able to perform a simulation to estimate the likely increase in IOPS, which enables the IT department to prioritize the implementation effort.

Machine learning analytics brings machine derived intelligence to task of optimally configuring the infrastructure taking the guesswork out of many aspects involved in meeting SLAs more efficiently and cost-effectively. And with the technology advancing rapidly, its future holds tremendous potential for many new and even more powerful capabilities.

Jerry Melnick is President and CEO of SIOS Technology.

Hot Topics

The Latest

I've spent a lot of time in the channel, and one thing I keep coming back to is this: a partner program is only as good as what it looks like in the field. Many programs look great on paper, but when a partner is in front of a customer navigating a complex hybrid environment or trying to make the case for AI-powered observability, the gap between what a vendor promises and what it actually delivers becomes very clear, very fast ...

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...