APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The third installment covers the internal impacts of application performance on your teams.
Today, company productivity hinges on the smooth operation of numerous applications. Collaboration platforms, proprietary applications, business software — if any of these critical systems are interrrupted, productivity can grind to a halt. That's why it makes sense for companies to permanently monitor the performance of these vital technology tools, including applications, email systems, data backup solutions and security updates.
CEO, Paessler AG
Application performance is at the heart of business — today, almost every function in an organization depends on a piece of software, which creates direct dependency between application performance; productivity; and ultimately, revenue. To illustrate, a recent SolarWinds survey found that 93% of end users say application performance affects their ability to do their job, with 62% saying it's absolutely critical. To ensure peak application performance, IT needs to build a performance discipline with end-user performance as a shared goal across the entire team and with increased visibility into performance metrics and bottlenecks across each element of the application stack.
VP, Product Marketing and Strategy, SolarWinds
The rise of business critical and revenue critical mobile apps means that poor app performance has a direct impact on business performance. Failures with employee-facing apps can lead employees to abandon them, and revert to the previously inefficient and expensive processes. For example, an airlines bug grounded planes and forced the crew to return to the gate to print flight plans.
CEO and Co-Founder, Crittercism
10. QUALITY SERVICE
Application performance is one of the most critical elements for delivering quality service to end users. Every service disruption creates a negative impression about the company (or department) to each user, as it reduces effectiveness, productivity and trust. Similarly, falling short on application performance expectations can be very damaging to a business’ productivity and profitability. By limiting or eliminating performance issues, software teams can enhance the effectiveness of the application and focus development efforts directly on improvements to functionality.
CEO, eG Innovations
Unified Communications solutions are tools and processes that allow people to work together anytime across offices, cities and countries. Collaboration solutions are the lifeblood of every modern organization where rapid communication can make or break a business. Poor application performance can directly impact how people can effectively work together. Monitoring the quality of the experience ensures the best user experience and productive collaboration.
Ulrica de Fort-Menares
VP of Product Strategy, LiveAction
In today's on-demand market a poor application performance is not just a quality problem — it's a revenue impacting problem. The impacts of poor applications are many, from recurring downtime and revenue risks to losing customers and loyalty. One of the most important ones in my view is its effect on productivity and innovation. Application performance problems not only impact you, but also your IT development team. The more time the IT team spends to fix a broken application, the less it spends on thinking ahead on potential opportunities.
The Cloud Performance Benchmark from ThousandEyes compares global network performance and connectivity differences between the five major public cloud providers — Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Alibaba Cloud and IBM Cloud — proving that, when it comes to performance, not all clouds are created equal ...
For the past 10 years, the majority of CIOs have had a transformational focus (currently 42%), however, this year, there is strong momentum in CIOs taking on more strategic responsibilities (40%), according to the 2020 State of the CIO research from IDG's CIO ...
The tech world may be falling in love with artificial intelligence and automation, but when it comes to managing critical assets, old school tools like spreadsheets are still in common use. A new survey by Ivanti illustrates how these legacy tools are forcing IT to waste valuable time analyzing assets due to incomplete data ...
Over 70% of C-Suite decision makers believe business innovation and staff retention are driven by improved visibility into network and application performance, according to Rethink Possible: Visibility and Network Performance – The Pillars of Business Success, a survey
conducted by Riverbed ...
Modern enterprises rely upon their IT departments to deliver a seamless digital customer experience. Performance and availability are the foundational stepping stones to delivering that customer experience. Along those lines, this month we released a new research study titled the IT Downtime Detection and Mitigation Report that contains recommendations on how to best prevent, detect or mitigate brownouts and outages, given the context of today’s IT transformation trends ...
While Application Performance Management (APM) has become mainstream, with a majority of tech pros using APM tools regularly, there's work to be done to move beyond troubleshooting ...
Over the last few decades, IT departments have decreased budgets in part because of recession. As a result, they have are being asked to do more with less. The increase in work has amplified the need for automation ...
Many variables must align for optimum APM, and security is certainly among them. I offer the following APM predictions for 2020, which revolve around the reality that we will definitely begin to see much deeper integration of WAN technology on the security front. Look for this integration to take shape in the following ways ...
When it comes to growing a successful company, research shows it isn't about getting the most out of employees, but delivering an experience that empowers them to be and do their best. And according to Priming a New Era of Digital Wellness, a new study conducted by Quartz Insights in partnership with Citrix Systems, technology is the secret to doing so ...