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16 Ways Application Performance Impacts the Business - Part 3

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The third installment covers the internal impacts of application performance on your teams.

Start with 16 Ways Application Performance Impacts the Business - Part 1

Start with 16 Ways Application Performance Impacts the Business - Part 2

9. PRODUCTIVITY

Today, company productivity hinges on the smooth operation of numerous applications. Collaboration platforms, proprietary applications, business software — if any of these critical systems are interrrupted, productivity can grind to a halt. That's why it makes sense for companies to permanently monitor the performance of these vital technology tools, including applications, email systems, data backup solutions and security updates.
Dirk Paessler
CEO, Paessler AG

Application performance is at the heart of business — today, almost every function in an organization depends on a piece of software, which creates direct dependency between application performance; productivity; and ultimately, revenue. To illustrate, a recent SolarWinds survey found that 93% of end users say application performance affects their ability to do their job, with 62% saying it's absolutely critical. To ensure peak application performance, IT needs to build a performance discipline with end-user performance as a shared goal across the entire team and with increased visibility into performance metrics and bottlenecks across each element of the application stack.
Gerardo Dada
VP, Product Marketing and Strategy, SolarWinds

The rise of business critical and revenue critical mobile apps means that poor app performance has a direct impact on business performance. Failures with employee-facing apps can lead employees to abandon them, and revert to the previously inefficient and expensive processes. For example, an airlines bug grounded planes and forced the crew to return to the gate to print flight plans.
Andrew Levy
CEO and Co-Founder, Crittercism

10. QUALITY SERVICE

Application performance is one of the most critical elements for delivering quality service to end users. Every service disruption creates a negative impression about the company (or department) to each user, as it reduces effectiveness, productivity and trust. Similarly, falling short on application performance expectations can be very damaging to a business’ productivity and profitability. By limiting or eliminating performance issues, software teams can enhance the effectiveness of the application and focus development efforts directly on improvements to functionality.
Srinivas Ramanathan
CEO, eG Innovations

11. COLLABORATION

Unified Communications solutions are tools and processes that allow people to work together anytime across offices, cities and countries. Collaboration solutions are the lifeblood of every modern organization where rapid communication can make or break a business. Poor application performance can directly impact how people can effectively work together. Monitoring the quality of the experience ensures the best user experience and productive collaboration.
Ulrica de Fort-Menares
VP of Product Strategy, LiveAction

12. INNOVATION

In today's on-demand market a poor application performance is not just a quality problem — it's a revenue impacting problem. The impacts of poor applications are many, from recurring downtime and revenue risks to losing customers and loyalty. One of the most important ones in my view is its effect on productivity and innovation. Application performance problems not only impact you, but also your IT development team. The more time the IT team spends to fix a broken application, the less it spends on thinking ahead on potential opportunities.
Chris Smith
COO, Idera

Read 16 Ways Application Performance Impacts the Business - Part 4, the final installment of the list, covering business impacts you might not have thought about.

Hot Topics

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

16 Ways Application Performance Impacts the Business - Part 3

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The third installment covers the internal impacts of application performance on your teams.

Start with 16 Ways Application Performance Impacts the Business - Part 1

Start with 16 Ways Application Performance Impacts the Business - Part 2

9. PRODUCTIVITY

Today, company productivity hinges on the smooth operation of numerous applications. Collaboration platforms, proprietary applications, business software — if any of these critical systems are interrrupted, productivity can grind to a halt. That's why it makes sense for companies to permanently monitor the performance of these vital technology tools, including applications, email systems, data backup solutions and security updates.
Dirk Paessler
CEO, Paessler AG

Application performance is at the heart of business — today, almost every function in an organization depends on a piece of software, which creates direct dependency between application performance; productivity; and ultimately, revenue. To illustrate, a recent SolarWinds survey found that 93% of end users say application performance affects their ability to do their job, with 62% saying it's absolutely critical. To ensure peak application performance, IT needs to build a performance discipline with end-user performance as a shared goal across the entire team and with increased visibility into performance metrics and bottlenecks across each element of the application stack.
Gerardo Dada
VP, Product Marketing and Strategy, SolarWinds

The rise of business critical and revenue critical mobile apps means that poor app performance has a direct impact on business performance. Failures with employee-facing apps can lead employees to abandon them, and revert to the previously inefficient and expensive processes. For example, an airlines bug grounded planes and forced the crew to return to the gate to print flight plans.
Andrew Levy
CEO and Co-Founder, Crittercism

10. QUALITY SERVICE

Application performance is one of the most critical elements for delivering quality service to end users. Every service disruption creates a negative impression about the company (or department) to each user, as it reduces effectiveness, productivity and trust. Similarly, falling short on application performance expectations can be very damaging to a business’ productivity and profitability. By limiting or eliminating performance issues, software teams can enhance the effectiveness of the application and focus development efforts directly on improvements to functionality.
Srinivas Ramanathan
CEO, eG Innovations

11. COLLABORATION

Unified Communications solutions are tools and processes that allow people to work together anytime across offices, cities and countries. Collaboration solutions are the lifeblood of every modern organization where rapid communication can make or break a business. Poor application performance can directly impact how people can effectively work together. Monitoring the quality of the experience ensures the best user experience and productive collaboration.
Ulrica de Fort-Menares
VP of Product Strategy, LiveAction

12. INNOVATION

In today's on-demand market a poor application performance is not just a quality problem — it's a revenue impacting problem. The impacts of poor applications are many, from recurring downtime and revenue risks to losing customers and loyalty. One of the most important ones in my view is its effect on productivity and innovation. Application performance problems not only impact you, but also your IT development team. The more time the IT team spends to fix a broken application, the less it spends on thinking ahead on potential opportunities.
Chris Smith
COO, Idera

Read 16 Ways Application Performance Impacts the Business - Part 4, the final installment of the list, covering business impacts you might not have thought about.

Hot Topics

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...