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16 Ways Application Performance Impacts the Business - Part 4

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The fourth and final installment covers business impacts you might not have thought about.

Start with 16 Ways Application Performance Impacts the Business - Part 1

Start with 16 Ways Application Performance Impacts the Business - Part 2

Start with 16 Ways Application Performance Impacts the Business - Part 3

13. EXPENSES

Application performance and service assurance are critical to business success since they impact the OpEx and CapEx associated with managing performance. Increased OpEx and CapEx are closely associated with an inadequate monitoring tool strategy and proliferation of disparate data sets that inhibit end-to-end service visibility and prevent a common situational awareness for the IT organization. On the other hand, fast triage of application and service performance problems will reduce IT expenses and make employees more productive, and also allow businesses to compete and innovate with confidence.
Ron Lifton
Senior Solutions Marketing Manager, NetScout

14. CONNECTED APPLICATIONS

As applications continue to become more critical to the line of business, they are also becoming increasingly interconnected. These loosely coupled applications are often owned and developed by different teams in different locations in different organizations. Loose coupling helps achieve agility but it comes with additional risk. A single application may have a cascading effect which will have larger impact on the overall business. In 2016, the increasing inter-application dependencies will lead to increased outages and unexpected performance issues. Enterprises should look for ways to consolidate technology silos and monitoring silos to mitigate this risk.
Russ Elsner
Consulting Architect, Office of the CTO, ScienceLogic

15. STRATEGIC PARTNERSHIPS

Today's apps rely on more than just your own product or service, but multiple third parties to increase functionality and improve performance, such as incorporating payments, geolocation or social sharing APIs. A pronounced way that application performance impacts the business is by opening the door to these strategic partnerships and technical integrations. It's a two-sided coin — your app performance improves by incorporating more complementary third-party services, but when one of those services goes down or fails, even though your own infrastructure isn't to blame, your customers can have a poor experience. The ecosystem of third-party APIs is a boon to business development, but also puts more responsibility on the part of app developers and QA teams.
Neil Mansilla
VP of Developer Relations, Runscope

16. DIGITAL BUSINESS TRANSFORMATION

Historically, IT operations focus on availability and performance was motivated by responding to — or preventing — outages involving the physical infrastructure that supports applications. Given the rapid adoption of virtual and cloud infrastructures, and the automation and redundancy benefits they afford, organizations are increasingly focused on application performance and end-user experience. I love the expression "slow is the new down" as it succinctly captures the growing emphasis organizations are placing on applications and users as companies transform to becoming digital businesses.
Marcus MacNeill
VP, Product Management, Zenoss

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

16 Ways Application Performance Impacts the Business - Part 4

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The fourth and final installment covers business impacts you might not have thought about.

Start with 16 Ways Application Performance Impacts the Business - Part 1

Start with 16 Ways Application Performance Impacts the Business - Part 2

Start with 16 Ways Application Performance Impacts the Business - Part 3

13. EXPENSES

Application performance and service assurance are critical to business success since they impact the OpEx and CapEx associated with managing performance. Increased OpEx and CapEx are closely associated with an inadequate monitoring tool strategy and proliferation of disparate data sets that inhibit end-to-end service visibility and prevent a common situational awareness for the IT organization. On the other hand, fast triage of application and service performance problems will reduce IT expenses and make employees more productive, and also allow businesses to compete and innovate with confidence.
Ron Lifton
Senior Solutions Marketing Manager, NetScout

14. CONNECTED APPLICATIONS

As applications continue to become more critical to the line of business, they are also becoming increasingly interconnected. These loosely coupled applications are often owned and developed by different teams in different locations in different organizations. Loose coupling helps achieve agility but it comes with additional risk. A single application may have a cascading effect which will have larger impact on the overall business. In 2016, the increasing inter-application dependencies will lead to increased outages and unexpected performance issues. Enterprises should look for ways to consolidate technology silos and monitoring silos to mitigate this risk.
Russ Elsner
Consulting Architect, Office of the CTO, ScienceLogic

15. STRATEGIC PARTNERSHIPS

Today's apps rely on more than just your own product or service, but multiple third parties to increase functionality and improve performance, such as incorporating payments, geolocation or social sharing APIs. A pronounced way that application performance impacts the business is by opening the door to these strategic partnerships and technical integrations. It's a two-sided coin — your app performance improves by incorporating more complementary third-party services, but when one of those services goes down or fails, even though your own infrastructure isn't to blame, your customers can have a poor experience. The ecosystem of third-party APIs is a boon to business development, but also puts more responsibility on the part of app developers and QA teams.
Neil Mansilla
VP of Developer Relations, Runscope

16. DIGITAL BUSINESS TRANSFORMATION

Historically, IT operations focus on availability and performance was motivated by responding to — or preventing — outages involving the physical infrastructure that supports applications. Given the rapid adoption of virtual and cloud infrastructures, and the automation and redundancy benefits they afford, organizations are increasingly focused on application performance and end-user experience. I love the expression "slow is the new down" as it succinctly captures the growing emphasis organizations are placing on applications and users as companies transform to becoming digital businesses.
Marcus MacNeill
VP, Product Management, Zenoss

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...