APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The fourth and final installment covers business impacts you might not have thought about.
Start with 16 Ways Application Performance Impacts the Business - Part 1
Start with 16 Ways Application Performance Impacts the Business - Part 2
Start with 16 Ways Application Performance Impacts the Business - Part 3
13. EXPENSES
Application performance and service assurance are critical to business success since they impact the OpEx and CapEx associated with managing performance. Increased OpEx and CapEx are closely associated with an inadequate monitoring tool strategy and proliferation of disparate data sets that inhibit end-to-end service visibility and prevent a common situational awareness for the IT organization. On the other hand, fast triage of application and service performance problems will reduce IT expenses and make employees more productive, and also allow businesses to compete and innovate with confidence.
Ron Lifton
Senior Solutions Marketing Manager, NetScout
14. CONNECTED APPLICATIONS
As applications continue to become more critical to the line of business, they are also becoming increasingly interconnected. These loosely coupled applications are often owned and developed by different teams in different locations in different organizations. Loose coupling helps achieve agility but it comes with additional risk. A single application may have a cascading effect which will have larger impact on the overall business. In 2016, the increasing inter-application dependencies will lead to increased outages and unexpected performance issues. Enterprises should look for ways to consolidate technology silos and monitoring silos to mitigate this risk.
Russ Elsner
Consulting Architect, Office of the CTO, ScienceLogic
15. STRATEGIC PARTNERSHIPS
Today's apps rely on more than just your own product or service, but multiple third parties to increase functionality and improve performance, such as incorporating payments, geolocation or social sharing APIs. A pronounced way that application performance impacts the business is by opening the door to these strategic partnerships and technical integrations. It's a two-sided coin — your app performance improves by incorporating more complementary third-party services, but when one of those services goes down or fails, even though your own infrastructure isn't to blame, your customers can have a poor experience. The ecosystem of third-party APIs is a boon to business development, but also puts more responsibility on the part of app developers and QA teams.
Neil Mansilla
VP of Developer Relations, Runscope
16. DIGITAL BUSINESS TRANSFORMATION
Historically, IT operations focus on availability and performance was motivated by responding to — or preventing — outages involving the physical infrastructure that supports applications. Given the rapid adoption of virtual and cloud infrastructures, and the automation and redundancy benefits they afford, organizations are increasingly focused on application performance and end-user experience. I love the expression "slow is the new down" as it succinctly captures the growing emphasis organizations are placing on applications and users as companies transform to becoming digital businesses.
Marcus MacNeill
VP, Product Management, Zenoss
The Latest
In Part 1 of this two-part series, I defined multi-CDN and explored how and why this approach is used by streaming services, e-commerce platforms, gaming companies and global enterprises for fast and reliable content delivery ... Now, in Part 2 of the series, I'll explore one of the biggest challenges of multi-CDN: observability.
CDNs consist of geographically distributed data centers with servers that cache and serve content close to end users to reduce latency and improve load times. Each data center is strategically placed so that digital signals can rapidly travel from one "point of presence" to the next, getting the digital signal to the viewer as fast as possible ... Multi-CDN refers to the strategy of utilizing multiple CDNs to deliver digital content across the internet ...
We surveyed IT professionals on their attitudes and practices regarding using Generative AI with databases. We asked how they are layering the technology in with their systems, where it's working the best for them, and what their concerns are ...
40% of generative AI (GenAI) solutions will be multimodal (text, image, audio and video) by 2027, up from 1% in 2023, according to Gartner ...
Today's digital business landscape evolves rapidly ... Among the areas primed for innovation, the long-standing ticket-based IT support model stands out as particularly outdated. Emerging as a game-changer, the concept of the "ticketless enterprise" promises to shift IT management from a reactive stance to a proactive approach ...
In MEAN TIME TO INSIGHT Episode 10, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Generative AI ...
By 2026, 30% of enterprises will automate more than half of their network activities, an increase from under 10% in mid-2023, according to Gartner ...
A recent report by Enterprise Management Associates (EMA) reveals that nearly 95% of organizations use a combination of do-it-yourself (DIY) and vendor solutions for network automation, yet only 28% believe they have successfully implemented their automation strategy. Why is this mixed approach so popular if many engineers feel that their overall program is not successful? ...
As AI improves and strengthens various product innovations and technology functions, it's also influencing and infiltrating the observability space ... Observability helps translate technical stability into customer satisfaction and business success and AI amplifies this by driving continuous improvement at scale ...
Technical debt is a pressing issue for many organizations, stifling innovation and leading to costly inefficiencies ... Despite these challenges, 90% of IT leaders are planning to boost their spending on emerging technologies like AI in 2025 ... As budget season approaches, it's important for IT leaders to address technical debt to ensure that their 2025 budgets are allocated effectively and support successful technology adoption ...