Advanced IT Analytics, AIOps and Big Data - 7 Key Takeaways - Part 2
September 14, 2018

Dennis Drogseth
EMA

Share this

The goal of EMA's latest research was to look at how advanced IT analytics (AIA) — EMA's term for primarily what today is best known as "AIOps" — is being deployed. Here are the remaining four of my seven personal takeaways.

Start with Advanced IT Analytics, AIOps and Big Data - 7 Key Takeaways - Part 1

For a much more focused exploration of the "IT analytic universe," one that's all digestible within 45 minutes (including Q&A), register for the upcoming EMA webinar on October 10.

4. Capturing interdependencies and CMDB/CMS

Capturing interdependencies and CMDB/CMS both stood out in importance. As an average, respondents sought to capture nearly five interdependencies across the application/infrastructure, while 54% of respondents viewed the CMDB as "extremely important" to their analytics strategy, a surprising valuation that correlated strongly with success.

The implications of this may seem to contradict notions that the CMDB is "old hat" technology. Rather, what's indicated in these findings is that CMDB/CMS and application/infrastructure dependency mapping are technology areas that are both being reinvigorated by AIA/AIOps investments, while also providing valuable contexts for leveraging and optimizing analytic insights for a variety of use cases.

5. Security on the rise

Security is on the rise. Priorities in cloud, vendor selection, heuristics, and best practices all indicate that security is a leading and largely integrated concern in advanced IT analytics, and AIOps in particular. This was not altogether a surprise given similar findings inEMA's 2016 research (EMA Research: Advanced IT Analytics: A Look at Real-World Adoptions in the Real World, March 2016).

Moreover, it is both a welcome and a much-needed advance, as the trend toward a true SecOps (security + operations) integration across IT organizations is becoming ever more critical given rising vulnerabilities, as well as the growing demand for OpEx efficiencies across IT.

6. Top-down is winning strategy

Top-down for everything is the winning strategy. It is also the most pervasive. The executive suite (VP and above) was more likely to be successful, and more likely to drive AIA strategies, deployment and purchasing decisions.

The reasons for this make sense once AIA/AIOps is understood as a unifying technology that can help to bring IT silos closer together with shared data and common insights. But to realize this advantage fully, process issues, organizational barriers and even habits of mind can be transformed through improved dialog and leadership.

7. Advanced analytics show strong evolutionary values

Advanced analytics are showing strong evolutionary values compared to prior years. EMA research from early 2016 and 2014 (EMA Research: The Many Faces of Advanced Operations Analytics, September 2014) indicate strong growth in heuristics, data sources, integrations, stakeholder roles, and overall versatility in terms of function and purpose.

The implications are that AIA/AIOps solutions are evolving dramatically in terms of functionality, use-case and breadth.

Here, the progress wasn't surprising, but the degree of progress in terms of hard numbers actually was.

… and there's a lot more.

There was no "spoiler's alert" at the beginning because the real proof of the pudding is the hard data and the many other insights that I plan on sharing during the webinar in October.

But hopefully you'll find some of the discoveries mentioned here intriguing, and as always, I welcome your thoughts and comments at drogseth@emausa.com.

Dennis Drogseth is VP at Enterprise Management Associates (EMA)
Share this

The Latest

August 21, 2019

For the first time, a majority of companies are putting mission critical apps in the cloud, according to the latest report by Cloud Foundry Foundation ...

August 20, 2019

The cloud continues to transform IT in every industry. But in order to migrate to the cloud, embrace these new technologies and truly evolve their business, organizations need an underlying network that can support digital transformation ...

August 19, 2019

One common infrastructure challenge arises with virtual private networks (VPNs). VPNs have long been relied upon to deliver the network connectivity and security enterprises required at a price they could afford. Organizations still routinely turn to them to provide internal and trusted third-parties with "secure" remote access to isolated networks. However, with the rise in mobile, IoT, multi- and hybrid-cloud, as well as edge computing, traditional enterprise perimeters are extending and becoming blurred ...

August 15, 2019

The configuration management database (CMDB), along with its more federated companion, the configuration management system (CMS), has been bathed in a deluge of negative opinions from all fronts — industry experts, vendors, and IT professionals. But from what recent EMA research on analytics, ITSM performance and other areas is indicating, those negative views seem to be missing out on a real undercurrent of truth — that CMDB/CMS alignments, whatever their defects, strongly skew to success in terms of overall IT progressiveness and effectiveness ...

August 14, 2019

The on-demand economy has transformed the way we move around, eat, learn, travel and connect at a massive scale. However, with disruption and big aspirations comes big, complex challenges. To take these challenges head-on, on-demand economy companies are finding new ways to deliver their services and products to an audience with ever-increasing expectations, and that's what we'll look at in this blog ...

August 13, 2019

To thrive in today's highly competitive digital business landscape, organizations must harness their "digital DNA." In other words, they need to connect all of their systems and databases — including various business applications, devices, big data and any instances of IoT and hybrid cloud environments — so they're accessible and actionable. By integrating all existing components and new technologies, organizations can gain a comprehensive, trusted view of their business functions, thereby enabling more agile deployment processes and ensuring scalable growth and relevance over the long-term ...

August 12, 2019

Advancements in technology innovation are happening so quickly, the decision of where and when to transform can be a moving target for businesses. When done well, digital transformation improves the customer experience while optimizing operational efficiency. To get there, enterprises must encourage experimentation to overcome organizational obstacles. In other words ...

August 08, 2019

IoT adoption is growing rapidly, and respondents believe 30% of their company’s revenue two years from now will be due to IoT, according to the new IoT Signals report from Microsoft Corp ...

August 07, 2019

It's been all over the news the last few months. After two fatal crashes, Boeing was forced to ground its 737. The doomed model is now undergoing extensive testing to get it back into service and production. Large organizations often tell stakeholders that even though all software goes through extensive testing, this type of thing “just happens.” But that is exactly the problem. While the human component of application development and testing won't go away, it can be eased and supplemented by far more efficient and automated methods to proactively determine software health and identify flaws ...

August 06, 2019

Despite significant investment in AI, many companies are still struggling to stabilize and scale their AI initiatives, according to State of Development and Operations of AI Applications 2019 from Dotscience ...