Advanced IT Analytics, AIOps and Big Data - 7 Key Takeaways - Part 2
September 14, 2018

Dennis Drogseth
EMA

Share this

The goal of EMA's latest research was to look at how advanced IT analytics (AIA) — EMA's term for primarily what today is best known as "AIOps" — is being deployed. Here are the remaining four of my seven personal takeaways.

Start with Advanced IT Analytics, AIOps and Big Data - 7 Key Takeaways - Part 1

For a much more focused exploration of the "IT analytic universe," one that's all digestible within 45 minutes (including Q&A), register for the upcoming EMA webinar on October 10.

4. Capturing interdependencies and CMDB/CMS

Capturing interdependencies and CMDB/CMS both stood out in importance. As an average, respondents sought to capture nearly five interdependencies across the application/infrastructure, while 54% of respondents viewed the CMDB as "extremely important" to their analytics strategy, a surprising valuation that correlated strongly with success.

The implications of this may seem to contradict notions that the CMDB is "old hat" technology. Rather, what's indicated in these findings is that CMDB/CMS and application/infrastructure dependency mapping are technology areas that are both being reinvigorated by AIA/AIOps investments, while also providing valuable contexts for leveraging and optimizing analytic insights for a variety of use cases.

5. Security on the rise

Security is on the rise. Priorities in cloud, vendor selection, heuristics, and best practices all indicate that security is a leading and largely integrated concern in advanced IT analytics, and AIOps in particular. This was not altogether a surprise given similar findings inEMA's 2016 research (EMA Research: Advanced IT Analytics: A Look at Real-World Adoptions in the Real World, March 2016).

Moreover, it is both a welcome and a much-needed advance, as the trend toward a true SecOps (security + operations) integration across IT organizations is becoming ever more critical given rising vulnerabilities, as well as the growing demand for OpEx efficiencies across IT.

6. Top-down is winning strategy

Top-down for everything is the winning strategy. It is also the most pervasive. The executive suite (VP and above) was more likely to be successful, and more likely to drive AIA strategies, deployment and purchasing decisions.

The reasons for this make sense once AIA/AIOps is understood as a unifying technology that can help to bring IT silos closer together with shared data and common insights. But to realize this advantage fully, process issues, organizational barriers and even habits of mind can be transformed through improved dialog and leadership.

7. Advanced analytics show strong evolutionary values

Advanced analytics are showing strong evolutionary values compared to prior years. EMA research from early 2016 and 2014 (EMA Research: The Many Faces of Advanced Operations Analytics, September 2014) indicate strong growth in heuristics, data sources, integrations, stakeholder roles, and overall versatility in terms of function and purpose.

The implications are that AIA/AIOps solutions are evolving dramatically in terms of functionality, use-case and breadth.

Here, the progress wasn't surprising, but the degree of progress in terms of hard numbers actually was.

… and there's a lot more.

There was no "spoiler's alert" at the beginning because the real proof of the pudding is the hard data and the many other insights that I plan on sharing during the webinar in October.

But hopefully you'll find some of the discoveries mentioned here intriguing, and as always, I welcome your thoughts and comments at drogseth@emausa.com.

Dennis Drogseth is VP at Enterprise Management Associates (EMA)
Share this

The Latest

May 23, 2019

The first word in APM technology is "Application" ... yet for mobile, apps are entirely different. As the mobile app ecosystem is evolving and expanding from pure entertainment to more utilitarian uses, there's a rising need for the next generation of APM technology to stay ahead of the issues that can cause apps to fail ...

May 22, 2019

For application performance monitoring (APM), many in IT tend to focus a significant amount of their time on the tool that performs the analysis. Unfortunately for them, the battle is won or lost at the data access level. If you don’t have the right data, you can’t fix the problem correctly ...

May 21, 2019

Findings of the Digital Employee Experience survey from VMware show correlation between enabling employees with a positive digital experience (i.e., device choice/flexibility, seamless access to apps, remote work capabilities) and an organization's competitive position, revenue growth and employee sentiment ...

May 20, 2019

In today's competitive landscape, businesses must have the ability and process in place to face new challenges and find ways to successfully tackle them in a proactive manner. For years, this has been placed on the shoulders of DevOps teams within IT departments. But, as automation takes over manual intervention to increase speed and efficiency, these teams are facing what we know as IT digitization. How has this changed the way companies function over the years, and what do we have to look forward to in the coming years? ...

May 16, 2019

Although the vast majority of IT organizations have implemented a broad variety of systems and tools to modernize, simplify and streamline data center operations, many are still burdened by inefficiencies, security risks and performance gaps in their IT infrastructure as well as the excessive time it takes to manage legacy infrastructure, according to the State of IT Transformation, a report from Datrium ...

May 15, 2019

When it comes to network visibility, there are a lot of discussions about packet broker technology and the various features these solutions provide to network architects and IT managers. Packet brokers allow organizations to aggregate the data required for a variety of monitoring solutions including network performance monitoring and diagnostic (NPMD) platforms and unified threat management (UTM) appliances. But, when it comes to ensuring these solutions provide the insights required by NetOps and security teams, IT can spend an exorbitant amount of time dealing with issues around adds, moves and changes. This can have a dramatic impact on budgets and tool availability. Why does this happen? ...

May 14, 2019

Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught ...

May 13, 2019

A subtle, deliberate shift has occurred within the software industry which, at present, only the most innovative organizations have seized upon for competitive advantage. Although primarily driven by Artificial Intelligence (AI), this transformation strikes at the core of the most pervasive IT resources including cloud computing and predictive analytics ...

May 09, 2019

When asked who is mandated with developing and delivering their organization's digital competencies, 51% of respondents say their IT departments have a leadership role. The critical question is whether IT departments are prepared to take on a leadership role in which collaborating with other functions and disseminating knowledge and digital performance data are requirements ...

May 08, 2019

The Economist Intelligence Unit just released a new study commissioned by Riverbed that explores nine digital competencies that help organizations improve their digital performance and, ultimately, achieve their objectives. Here's a brief summary of 7 key research findings you'll find covered in detail in the report ...