The Essential Tools to Support Digital Transformation - Part 5
May 11, 2018
Share this

APMdigest asked experts from across the IT industry — from analysts and consultants to users and the top vendors — for their opinions on the essential tools to support digital transformation. Part 5 is all about data.

Start with The Essential Tools to Support Digital Transformation - Part 1

Start with The Essential Tools to Support Digital Transformation - Part 2

Start with The Essential Tools to Support Digital Transformation - Part 3

Start with The Essential Tools to Support Digital Transformation - Part 4

CONTENT MANAGEMENT AND RECORD MANAGEMENT

Digital transformation presents opportunities to rethink and reinvent workflows, business processes, and customer service. Enterprise content management and records management provides instantaneous digital access to relevant information, with minimal effort. From a records management standpoint, built-for-purpose content services apps allows to integrate and manage information from previously isolated processes and silos –— meaning policies can now be applied to a much larger content pool. Policy application can now be automated, metadata and classifications are determined in the background, based on rules specific to the business process. Productivity and satisfaction increase as all this interconnected and analyzed content can now be surfaced in the right context across an organization's value chains and citizen-facing services.
Stephen Ludlow
Senior Director, Enterprise Product Marketing, OpenText

DATA PROCESSING

Digital transformation is a vague phrase with an unclear definition. One thing that is clear is the competitive value of being able to process and analyze the vast amount of data being generated by modern systems in a timely and effective manner. One must-have tool for harnessing this data is a fast and general engine for large-scale data processing. This tool provides high performance access to these dynamic but complex data collections, and provides interactive functionality which enables you to make better decisions more quickly and with a higher degree of confidence.
Jeremy Garcia
Manager, Community and Open Source Programs, Datadog

DATA INTEGRATION

The crux of Digital Transformation is to obtain competitive advantage or improve efficiencies through actionable analytics. Thanks to on-demand access to powerful, scalable technologies, the cloud is ideally suited to consolidate data sets for high performance, integrated analytics. With efficient, continuous integration of high volumes of data between numerous sources and targets such as cloud infrastructures and increasingly ubiquitous data lakes, real-time data integration technology is the key enabler for Digital Transformation. The efficient and secure movement of data between sources and targets will allow organizations to derive more value from their data.
Mark Van de Wiel
CTO, HVR

DATA MANAGEMENT

The tool that is able to search, enrich and create useful information out of the petabytes of data that is being generated is the most important tool for digital transformation.You need to make sure you can measure what your users are doing but also be able to monitor and improve your infrastructure. Everything from the hardware to the software and the user needs to stored and correlated to make sure you can make the right decision.
Coen Meerbeek
Online Performance Consultant and Founder of Blue Factory Internet

CLOUD DATA MANAGEMENT

An organization that is truly committed to digital transformation must face the reality that a traditional on-premises data center is very often not the best venue for many types of digital initiatives. Digital transformation, therefore, inevitably leads to federated operations and infrastructure. Tools that enable the management of data and operations in a cross-cloud, multi-cloud environment are essential to long-term success in digital transformation.
Serge Shats
CTO, JetStream Software

DATA STORAGE

We see data storage as being the most crucial in digital transformation. Clearly, the most appropriate data storage solution evolves over the stages of the data life cycle. Not all stages are equal between the ingest or creation to the obsolescence and deletion of the data. Most critical is the active storage phase when the storage solution needs to deliver high performance to serve end-users in real time, be scalable to grow with expanding data sizes, reliable so it overcomes temporary hardware deficiencies and most importantly, cost effective.
Pierre Evenou
CEO, Rozo Systems

FOCUS ON DATA

The most important factor to successful digital transformation is not a tool or technology, it's a mindset: an openness to putting data at the center of strategy and discovering the technologies best suited to transforming the business. Digital transformation must center around a data-driven opportunity. When companies force digital transformation, they often rush changes to one (or two) of three key factors: people, processes or technology. Therein lies the risk: change without sufficient focus on the data can cause a ripple effect of roadblocks and silos. A data-centric approach brings together the right people, practices and technologies –— such as analytics tools, AI and machine learning platforms, distributed application models, and in particular new data protection and management approaches –— to swiftly and safely dig out valuable insights from multiple data types and sources. In the coming years, new edge, core and cloud architectures will lead to data being even more distributed and dynamic than today. Digital transformation that's data-driven will enable real-time analysis at the edge and ensure the right data is being retained and protected for later decision making.
Mark Bregman
SVP and CTO, NetApp

Read The Essential Tools to Support Digital Transformation - Part 6, covering the development process.

Share this

The Latest

September 19, 2019

You must dive into various aspects or themes of services so that you can gauge authentic user experience. There are usually five main themes that the customer thinks of when experiencing a service ...

September 18, 2019

Service desks teams use internally focused performance-based metrics more than many might think. These metrics are essential and remain relevant, but they do not provide any insight into the user experience. To gain actual insight into user satisfaction, you need to change your metrics. The question becomes: How do I efficiently change my metrics? Then, how do you best go about it? ...

September 17, 2019

The skills gap is a very real issue impacting today's IT professionals. In preparation for IT Pro Day 2019, celebrated on September 17, 2019, SolarWinds explored this skills gap by surveying technology professionals around the world to understand their needs and how organizations are addressing these needs ...

September 16, 2019

Top performing organizations (TPOs) in managing IT Operations are experiencing significant operational and business benefits such as 5.9x shorter average Mean Time to Resolution (MTTR) per incident as compared to all other organizations, according to a new market study from Digital Enterprise Journal ...

September 12, 2019

Multichannel marketers report that mobile-friendly websites have emerged as a dominant engagement channel for their brands, according to Gartner. However, Gartner research has found that too many organizations build their mobile websites without accurate knowledge about, or regard for, their customer's mobile preferences ...

September 11, 2019

Do you get excited when you discover a new service from one of the top three public clouds or a new public cloud provider? I do. But every time you feel excited about new cloud offerings, you should also feel a twinge of fear. Because in the tech world, each time we introduce something new we also add a new point of failure for our application and potentially a service we are stuck with. This is why thinking about the long-tail cloud for your organization is important ...

September 10, 2019

A solid start to migration can be approached three ways — all of which are ladder up to adopting a Software Intelligence strategy ...

September 09, 2019

Many aren't doing the due diligence needed to properly assess and facilitate a move of applications to the cloud. This is according to the recent 2019 Cloud Migration Report which revealed half of IT leaders at banks, insurance and telecommunications companies do not conduct adequate risk assessments prior to moving apps over to the cloud. Essentially, they are going in blind and expecting everything to turn out ok. Spoiler alert: It doesn't ...

September 05, 2019

Research conducted by Aite Group uncovered more than 80 global eCommerce sites that were actively being compromised by Magecart groups, according to a new report, In Plain Sight II: On the Trail of Magecart ...

September 04, 2019

In this blog, I'd like to expand beyond the TAP and look at the role Packet Brokers play in an organization's visibility architecture. Here are 5 common mistakes that are made when deploying Packet Brokers, and how to avoid them ...