APM

September 05, 2014

Today's common “hybrid” IT environment of legacy plus cloud plus custom is a pretty chaotic mash-up that is tough to manage, to say the least. One of the most difficult aspects, according to anecdotal evidence uncovered in our discussions with senior IT executives, is proactive visibility and control at the application level. Despite investments in tools and processes that are supposed to enable proactive and preventative support, senior IT executives say their day-to-day mode still tends to be crisis-driven and reactive. Additional layers of anecdotal or incidental feedback as well as “optical” or subjective input contribute to the reactivity ...

September 04, 2014

In order to properly manage your applications and user experience you need to start with monitoring them. Application monitoring is evolving — from its beginnings of simply pinging a server to see if it is up, to new, more sophisticated techniques which monitor every detail of a user interaction. How do you decide what techniques to use, should you abandon old methods for new? There are two main techniques used to monitor applications: Synthetic monitoring, also called directed monitoring, and Real monitoring, also called passive monitoring. What’s the difference between Synthetic monitoring and real application monitoring? ...

September 03, 2014

Enterprise content management applications were once viewed as “backend” systems that were primarily focused on archival or records management processes. However, their role in organizations have grown and evolved. A recent survey executed by AIIM and Reveille shows that 80% agree their content systems are now just as critical to their business operations as transactional systems. However, according to the same survey, the majority of respondents (57%) said they had nowhere near the same performance information about the content systems as they do for their transactional systems. Why the disconnect? What can be done to fix this? ...

August 29, 2014

Doug Roberts, Director of Enterprise Products at Fluke Networks, discusses Application Aware Network Performance Management (AANPM) and its relation to — and difference from — Application Performance Management (APM) and traditional Network Performance Management (NPM) ...

August 28, 2014

With the increasing proliferation of cloud-based applications and services, IT has to deal with newer management challenges such as high support costs and slow performance of applications. Almost 53% of IT professionals say that the biggest challenge with managing cloud services is troubleshooting or root cause analysis taking too long. To meet these new application management challenges, businesses need to use "cloud-ready" monitoring solutions that help pinpoint the actual problem and help reduce troubleshooting time. See the ManageEngine-EMA infographic for more interesting facts and figures ...

August 27, 2014

The good news - Cloud apps and services continue to gain traction in enterprises with both business users and IT departments. The bad - Big obstacles still remain including a lack of confidence about service performance and availability, a lack of management tools and continuing concerns about data security. These observations come from a recent survey of over 200 business executives and IT managers in North America to better understand their current and planned use of cloud-based applications and services, the drivers behind cloud adoption, and the obstacles that stand in their way. What may be surprising to the readers of APMdigest is the concern over cloud app performance and availability and the lack of good cloud management tools ...

August 26, 2014

Every vendor-hosted APM offering is different, and it is up to the consumer to go into the selection process with a clear understanding of what is most important to his/her company. For potential customers seeking a cloud option delivering a comprehensive, end to end APM perspective, the options are limited ...

August 22, 2014

Enterprise-grade APM solutions have traditionally had a reputation for being complex and difficult to deploy. Virtually every enterprise-sized company is supporting a mix of applications written in multiple languages, running on different OSs, anchored by exotic technologies such as caching and acceleration and increasingly extending into the public cloud. Monitoring each of these components in context to end-to-end execution can be a daunting proposition – which is why APM products tend to be more complex to deploy than, say, a server monitoring tool. That being said, an increasing number of IT organizations are seeking an alternative, and, not surprisingly, an increasing number of vendors are now offering "APM as a Service" ...

August 15, 2014

“It must be the network!” Network administrators hear this phrase all too often when an application is slow, data transfer is not fast enough or VoIP calls drop. But it is not always the network that is to blame. The database, hardware and operating system are also common culprits. And a major cause of poor application performance can be the application itself. As a network administrator, though, try telling this to the application developer or systems administrator and you’ll find yourself engaged in an epic battle ...

August 14, 2014

At the time when we were looking for a monitoring solution (2006-2007), APM as we know it today had yet to be defined. There was no Gartner MQ; real-user-monitoring (RUM) was too high level; “agent monitoring” brought concerns of overhead and complexity; instrumenting the application meant to ARM it (i.e. Application Response Measurement); and transaction tagging was a pipe dream. This created a fierce debate on the risks and rewards of agent vs. agentless monitoring. So, when we were developing our monitoring approach, our first priority was to do no harm, then collect performance metrics ...

August 07, 2014

We now live in the age of the consumer, and the ability to engage with companies wherever, whenever is expected by all. Well-performing mobile apps are becoming synonymous with quality customer service, and companies are increasingly distinguished by the various mobile applications they can (or cannot) provide for their customers. How do small businesses, which often lack large budgets to properly monitor and manage a myriad of different consumer-facing apps, compete with larger competitors? By tapping into APM capabilities via the cloud, smaller companies can implement advanced app management strategies without an extensive physical IT infrastructure - and the money required to manage it. Here's a look into how APM Software-as-a-Service provides SMBs with the tools needed to evolve into the mobile businesses customers are demanding ...

August 01, 2014

Because the typical IT environment is comprised of hundreds of applications leveraging hundreds of platforms and networks, a new generation of Application Management software that is application- and platform-agnostic will become increasingly valuable. Here is what we believe are the five requirements of this new breed of software ...

July 31, 2014

Bill Berutti, President, Performance & Availability, BMC Software, presents a vision of the future for Application Performance Management involving SaaS, mobility, cloud and Social IT ...

July 30, 2014

Our digital businesses depend on the user experiences delivered by our application. APM helps us proactively measure the end user experience, understand an applications flow through our architecture, and monitor the infrastructures that deliver the application: services, software, networks, servers and databases. And this has helped make us much better, yet we are still faced with many challenges ...

July 29, 2014

Bill Berutti, President, Performance & Availability, BMC Software, talks about the strategic direction of BMC's Performance & Availability product line group and the Application Performance Management (APM) market today ...

July 23, 2014

At the Interop conference in April 2014, Riverbed conducted a short survey to determine whether and how application performance problems might affect an organization’s business. 80% of respondents indicated that slow business-critical applications negatively affect business performance ...

July 22, 2014

We live in a time when applications reign supreme. More and more of our interactions with business are done digitally via an app. Your software is now the face of your business. But how does your current software reflect on your brand and reputation? Does it give you competitive edge against more nimble, newer challengers? Recently, CA Technologies and Forrester conducted a survey to evaluate the impact of software modernization on a number of key business metrics.The findings were fascinating, and require us to rethink the way we develop, deploy, and refresh enterprise software ...

July 21, 2014

In my previous blog, Two APM Takeaways from Velocity Santa Clara 2014, I talked about fragmentation of solutions as a major trend in the APM space. Most vendors are providing a singular solution for some part of performance management, but yet, very few are able to provide a unified solution. In this post I want to extend this discussion to focus on what this means for DevOps ...

July 16, 2014

Nearly 90 percent surveyed stopped using an app due to poor performance, according to The App Attention Span study, conducted by AppDynamics in partnership with the Institute of Management Studies (IMS) at Goldsmiths, University of London. The App Attention Span investigated the impact of the increasing importance and use of mobile devices on aspects of people’s behavior, and the corresponding business implications. It reveals that, as people’s attention spans for poor-performing apps shorten, the stakes are high for any business that depends on its website or mobile app ...

July 10, 2014

Monitoring application performance on the surface and the currents below is a great way to build a performance baseline and provide application fluency. Ironically, the deep dive tools sets in place today still may not provide all the insight you need to quickly resolve anomalous behavior ...

July 07, 2014

Last week my team and I spent several days at the Velocity conference for web application and performance. As we spent time talking to customers, attending sessions and visiting vendors I was struck by a couple of interesting trends that seemed to stand out ...

June 30, 2014

The concept — or perhaps the allure — of a “single pane of glass” or a unified dashboard by which IT departments can see the health of and control their IT environment has been around for at least 30 years ...

June 30, 2014

Michael Azoff, Principal Analyst at Ovum, discusses his discoveries while researching the Ovum Decision Matrix on APM 2014-15 ...

June 27, 2014

Almost three-fourths of organizations surveyed have a service availability goal of over 99.91% for mission critical systems, yet more than half of the companies had an outage in the past 3 months, according to Continuity Software's 3rd annual Service Availability Benchmark Survey ...

June 24, 2014

The ability to view things from the end user perspective and to drill down into the code level deep dive can be extremely powerful, and the information gathered from this ability provides DevOps teams with an instant view into the direct root cause of any user experience problem they may not otherwise have noticed ...

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