Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught.
Survey findings from over 400 IT professionals showed that security remains the top priority (70%) in obtaining real-time actionable data. Other key priorities get secondary consideration as they suffer from siloed departments. Automation (46%), user productivity and troubleshooting (42%) and customer experience (41%) have to take a back seat as IT focuses attention on data that may indicate a critical risk. Additionally the survey found that application deployment takes IT teams the most time to perform, followed by backup and data protection.
Conversely, the survey found that onboarding/offboarding suffers the least (20%) due to siloes, an indication IT and HR have found a way to work far more closely with integrated goals.
Key findings of the report were:
■ Only 10% of respondents said the data they receive is actionable within minutes.
■ More than half of IT professionals (51%) report they have to work with their data for days, weeks or more, before it's actionable.
■ One in three respondents said they have the resources to act on their data but more than half (52%) said they only sometimes have the resources.
■ 15% of IT professionals say they have too many data sources to count.
■ 37% of professionals said they have about 11-25 different sources for data.
Siloed Organizations Slow Down Data Action and Performance
To improve performance, notably application deployment, automation and troubleshooting user productivity issues, IT professionals need a more unified approach when working across organizational departments and existing silos. Security remains a major data insights requirement, but it's also important to note that IT organizations need to find better ways to work with their data or it will continue to impact other critical IT priorities.
Organizations need to start erasing siloes and enabling IT teams to have more insight into departments. Better access to application data, for example, will help IT to use the data resources enterprises are paying for, and realize value from the investment.
The Latest
To achieve maximum availability, IT leaders must employ domain-agnostic solutions that identify and escalate issues across all telemetry points. These technologies, which we refer to as Artificial Intelligence for IT Operations, create convergence — in other words, they provide IT and DevOps teams with the full picture of event management and downtime ...
APMdigest and leading IT research firm Enterprise Management Associates (EMA) are partnering to bring you the EMA-APMdigest Podcast, a new podcast focused on the latest technologies impacting IT Operations. In Episode 2 - Part 1 Pete Goldin, Editor and Publisher of APMdigest, discusses Network Observability with Shamus McGillicuddy, Vice President of Research, Network Infrastructure and Operations, at EMA ...
CIOs have stepped into the role of digital leader and strategic advisor, according to the 2023 Global CIO Survey from Logicalis ...
Synthetic monitoring is crucial to deploy code with confidence as catching bugs with E2E tests on staging is becoming increasingly difficult. It isn't trivial to provide realistic staging systems, especially because today's apps are intertwined with many third-party APIs ...
Recent EMA field research found that ServiceOps is either an active effort or a formal initiative in 78% of the organizations represented by a global panel of 400+ IT leaders. It is relatively early but gaining momentum across industries and organizations of all sizes globally ...
Managing availability and performance within SAP environments has long been a challenge for IT teams. But as IT environments grow more complex and dynamic, and the speed of innovation in almost every industry continues to accelerate, this situation is becoming a whole lot worse ...
Harnessing the power of network-derived intelligence and insights is critical in detecting today's increasingly sophisticated security threats across hybrid and multi-cloud infrastructure, according to a new research study from IDC ...
Recent research suggests that many organizations are paying for more software than they need. If organizations are looking to reduce IT spend, leaders should take a closer look at the tools being offered to employees, as not all software is essential ...
Organizations are challenged by tool sprawl and data source overload, according to the Grafana Labs Observability Survey 2023, with 52% of respondents reporting that their companies use 6 or more observability tools, including 11% that use 16 or more.
An array of tools purport to maintain availability — the trick is sorting through the noise to find the right one. Let us discuss why availability is so important and then unpack the ROI of deploying Artificial Intelligence for IT Operations (AIOps) during an economic downturn ...
