IT Professionals Say Fast Actionable Data Remains a Myth
May 14, 2019

Rex McMillan
Ivanti

Share this

Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught.

Survey findings from over 400 IT professionals showed that security remains the top priority (70%) in obtaining real-time actionable data. Other key priorities get secondary consideration as they suffer from siloed departments. Automation (46%), user productivity and troubleshooting (42%) and customer experience (41%) have to take a back seat as IT focuses attention on data that may indicate a critical risk. Additionally the survey found that application deployment takes IT teams the most time to perform, followed by backup and data protection.

Conversely, the survey found that onboarding/offboarding suffers the least (20%) due to siloes, an indication IT and HR have found a way to work far more closely with integrated goals.

Key findings of the report were:

■ Only 10% of respondents said the data they receive is actionable within minutes.

■ More than half of IT professionals (51%) report they have to work with their data for days, weeks or more, before it's actionable.

■ One in three respondents said they have the resources to act on their data but more than half (52%) said they only sometimes have the resources.

■ 15% of IT professionals say they have too many data sources to count.

■ 37% of professionals said they have about 11-25 different sources for data.

Siloed Organizations Slow Down Data Action and Performance

To improve performance, notably application deployment, automation and troubleshooting user productivity issues, IT professionals need a more unified approach when working across organizational departments and existing silos. Security remains a major data insights requirement, but it's also important to note that IT organizations need to find better ways to work with their data or it will continue to impact other critical IT priorities.

Organizations need to start erasing siloes and enabling IT teams to have more insight into departments. Better access to application data, for example, will help IT to use the data resources enterprises are paying for, and realize value from the investment.

Rex McMillan is Principal Product Manager at Ivanti.
Share this

The Latest

July 18, 2019

Organizations that are working with artificial intelligence (AI) or machine learning (ML) have, on average, four AI/ML projects in place, according to a recent survey by Gartner, Inc. Of all respondents, 59% said they have AI deployed today ...

July 17, 2019

The 11th anniversary of the Apple App Store frames a momentous time period in how we interact with each other and the services upon which we have come to rely. Even so, we continue to have our in-app mobile experiences marred by poor performance and instability. Apple has done little to help, and other tools provide little to no visibility and benchmarks on which to prioritize our efforts outside of crashes ...

July 16, 2019

Confidence in artificial intelligence (AI) and its ability to enhance network operations is high, but only if the issue of bias is tackled. Service providers (68%) are most concerned about the bias impact of "bad or incomplete data sets," since effective AI requires clean, high quality, unbiased data, according to a new survey of communication service providers ...

July 15, 2019

Every internet connected network needs a visibility platform for traffic monitoring, information security and infrastructure security. To accomplish this, most enterprise networks utilize from four to seven specialized tools on network links in order to monitor, capture and analyze traffic. Connecting tools to live links with TAPs allow network managers to safely see, analyze and protect traffic without compromising network reliability. However, like most networking equipment it's critical that installation and configuration are done properly ...

July 11, 2019

The Democratic presidential debates are likely to have many people switching back-and-forth between live streams over the coming months. This is going to be especially true in the days before and after each debate, which will mean many office networks are likely to see a greater share of their total capacity going to streaming news services than ever before ...

July 10, 2019

Monitoring of heating, ventilation and air conditioning (HVAC) infrastructures has become a key concern over the last several years. Modern versions of these systems need continual monitoring to stay energy efficient and deliver satisfactory comfort to building occupants. This is because there are a large number of environmental sensors and motorized control systems within HVAC systems. Proper monitoring helps maintain a consistent temperature to reduce energy and maintenance costs for this type of infrastructure ...

July 09, 2019

Shoppers won’t wait for retailers, according to a new research report titled, 2019 Retailer Website Performance Evaluation: Are Retail Websites Meeting Shopper Expectations? from Yottaa ...

June 27, 2019

Customer satisfaction and retention were the top concerns for a majority (58%) of IT leaders when suffering downtime or outages, according to a survey of top IT leaders conducted by AIOps Exchange. The effect of service interruptions on customers outweighed other concerns such as loss of revenue, brand reputation, negative press coverage, or the impact on IT Ops teams.

June 26, 2019

It is inevitable that employee productivity and the quality of customer experiences suffer as a consequence of the poor performance of O365. The quick detection and rapid resolution of problems associated with O365 are top of mind for any organization to keep its business humming ...

June 25, 2019

Employees at British businesses rate computer downtime as the most significant irritant at their current workplace (41 percent) when asked to pick their top three ...