IT Professionals Say Fast Actionable Data Remains a Myth
May 14, 2019

Rex McMillan
Ivanti

Share this

Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught.

Survey findings from over 400 IT professionals showed that security remains the top priority (70%) in obtaining real-time actionable data. Other key priorities get secondary consideration as they suffer from siloed departments. Automation (46%), user productivity and troubleshooting (42%) and customer experience (41%) have to take a back seat as IT focuses attention on data that may indicate a critical risk. Additionally the survey found that application deployment takes IT teams the most time to perform, followed by backup and data protection.

Conversely, the survey found that onboarding/offboarding suffers the least (20%) due to siloes, an indication IT and HR have found a way to work far more closely with integrated goals.

Key findings of the report were:

■ Only 10% of respondents said the data they receive is actionable within minutes.

■ More than half of IT professionals (51%) report they have to work with their data for days, weeks or more, before it's actionable.

■ One in three respondents said they have the resources to act on their data but more than half (52%) said they only sometimes have the resources.

■ 15% of IT professionals say they have too many data sources to count.

■ 37% of professionals said they have about 11-25 different sources for data.

Siloed Organizations Slow Down Data Action and Performance

To improve performance, notably application deployment, automation and troubleshooting user productivity issues, IT professionals need a more unified approach when working across organizational departments and existing silos. Security remains a major data insights requirement, but it's also important to note that IT organizations need to find better ways to work with their data or it will continue to impact other critical IT priorities.

Organizations need to start erasing siloes and enabling IT teams to have more insight into departments. Better access to application data, for example, will help IT to use the data resources enterprises are paying for, and realize value from the investment.

Rex McMillan is Principal Product Manager at Ivanti.
Share this

The Latest

May 26, 2020

Nearly 3,700 people told GitLab about their DevOps journeys. Respondents shared that their roles are changing dramatically, no matter where they sit in the organization. The lines surrounding the traditional definitions of dev, sec, ops and test have blurred, and as we enter the second half of 2020, it is perhaps more important than ever for companies to understand how these roles are evolving ...

May 21, 2020

As cloud computing continues to grow, tech pros say they are increasingly prioritizing areas like hybrid infrastructure management, application performance management (APM), and security management to optimize delivery for the organizations they serve, according to SolarWinds IT Trends Report 2020: The Universal Language of IT ...

May 20, 2020

Businesses see digital experience as a growing priority and a key to their success, with execution requiring a more integrated approach across development, IT and business users, according to Digital Experiences: Where the Industry Stands ...

May 19, 2020

Fully 90% of those who use observability tooling say those tools are important to their team's software development success, including 39% who say observability tools are very important ...

May 18, 2020

As our production application systems continuously increase in complexity, the challenges of understanding, debugging, and improving them keep growing by orders of magnitude. The practice of Observability addresses both the social and the technological challenges of wrangling complexity and working toward achieving production excellence. New research shows how observable systems and practices are changing the APM landscape ...

May 14, 2020
Digital technologies have enveloped our lives like never before. Be it on the personal or professional front, we have become dependent on the accurate functioning of digital devices and the software running them. The performance of the software is critical in running the components and levers of the new digital ecosystem. And to ensure our digital ecosystem delivers the required outcomes, a robust performance testing strategy should be instituted ...
May 13, 2020

The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...

May 12, 2020

In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...

May 11, 2020

The Internet of Things (IoT) is changing the world. From augmented reality advanced analytics to new consumer solutions, IoT and the cloud are together redefining both how we work and how we engage with our audiences. They are changing how we live, as well ...

May 07, 2020

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...