IT Professionals Say Fast Actionable Data Remains a Myth
May 14, 2019

Rex McMillan
Ivanti

Share this

Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught.

Survey findings from over 400 IT professionals showed that security remains the top priority (70%) in obtaining real-time actionable data. Other key priorities get secondary consideration as they suffer from siloed departments. Automation (46%), user productivity and troubleshooting (42%) and customer experience (41%) have to take a back seat as IT focuses attention on data that may indicate a critical risk. Additionally the survey found that application deployment takes IT teams the most time to perform, followed by backup and data protection.

Conversely, the survey found that onboarding/offboarding suffers the least (20%) due to siloes, an indication IT and HR have found a way to work far more closely with integrated goals.

Key findings of the report were:

■ Only 10% of respondents said the data they receive is actionable within minutes.

■ More than half of IT professionals (51%) report they have to work with their data for days, weeks or more, before it's actionable.

■ One in three respondents said they have the resources to act on their data but more than half (52%) said they only sometimes have the resources.

■ 15% of IT professionals say they have too many data sources to count.

■ 37% of professionals said they have about 11-25 different sources for data.

Siloed Organizations Slow Down Data Action and Performance

To improve performance, notably application deployment, automation and troubleshooting user productivity issues, IT professionals need a more unified approach when working across organizational departments and existing silos. Security remains a major data insights requirement, but it's also important to note that IT organizations need to find better ways to work with their data or it will continue to impact other critical IT priorities.

Organizations need to start erasing siloes and enabling IT teams to have more insight into departments. Better access to application data, for example, will help IT to use the data resources enterprises are paying for, and realize value from the investment.

Rex McMillan is Principal Product Manager at Ivanti.
Share this

The Latest

December 08, 2022

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry and related technologies will evolve and impact business in 2023. Part 4 covers monitoring, site reliability engineering and ITSM ...

December 07, 2022

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry and related technologies will evolve and impact business in 2023. Part 3 covers OpenTelemetry ...

December 06, 2022

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry and related technologies will evolve and impact business in 2023. Part 2 covers more on observability ...

December 05, 2022

The Holiday Season means it is time for APMdigest's annual list of Application Performance Management (APM) predictions, covering IT performance topics. Industry experts — from analysts and consultants to the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM, observability, AIOps and related technologies will evolve and impact business in 2023. Part 1 covers APM and Observability ...

December 01, 2022

You could argue that, until the pandemic, and the resulting shift to hybrid working, delivering flawless customer experiences and improving employee productivity were mutually exclusive activities. Evidence from Catchpoint's recently published Site Reliability Engineering (SRE) industry report suggests this is changing ...

November 30, 2022

There are many issues that can contribute to developer dissatisfaction on the job — inadequate pay and work-life imbalance, for example. But increasingly there's also a troubling and growing sense of lacking ownership and feeling out of control ... One key way to increase job satisfaction is to ameliorate this sense of ownership and control whenever possible, and approaches to observability offer several ways to do this ...

November 29, 2022

The need for real-time, reliable data is increasing, and that data is a necessity to remain competitive in today's business landscape. At the same time, observability has become even more critical with the complexity of a hybrid multi-cloud environment. To add to the challenges and complexity, the term "observability" has not been clearly defined ...

November 28, 2022

Many have assumed that the mainframe is a dying entity, but instead, a mainframe renaissance is underway. Despite this notion, we are ushering in a future of more strategic investments, increased capacity, and leading innovations ...

November 22, 2022

Most (85%) consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel, according to the Black Friday Consumer Report from Perforce Software. As brands head into a highly profitable time of year, starting with Black Friday and Cyber Monday, it's imperative development teams prepare for peak traffic, optimal channel performance, and seamless user experiences to retain and attract shoppers ...

November 21, 2022

From staffing issues to ineffective cloud strategies, NetOps teams are looking at how to streamline processes, consolidate tools, and improve network monitoring. What are some best practices that can help achieve this? Let's dive into five ...