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Larry Dragich of AAA Joins The BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

APMdigest welcomes Larry Dragich, Director of Enterprise Application Services at the Auto Club Group, to the APMdigest blogging team on The BSM Blog.

Larry Dragich, Director of Enterprise Application Services at the Auto Club Group (ACG), has 22 years of IT experience. He has served in an IT leadership role at the Auto Club Group (ACG) for the past nine years.

Larry has been working in the Application Performance Management (APM) space since 2006, when he built the Enterprise Systems Management team which is now the focal point for the IT performance monitoring and capacity planning activities at ACG.

Larry serves with overall accountability to optimize the capability of the IT infrastructure to deliver high availability and optimal performance. His team relies on a heterogeneous solution with multiple product suites playing key roles in the Application Performance Management space in order to gain visibility to support essential business services and processes.

Larry is actively involved with industry leaders sharing knowledge of APM technologies from best practices and technical workflows to resource allocation and approaches for implementation of APM Strategies.

He is also a contributing editor on Wikipedia focused on defining the APM space and how it ties into the critical ITIL processes many companies are now using.

You can contact Larry on LinkedIn.

Click here to read Larry Dragich's first blog: The Anatomy of APM – 4 Foundational Elements to a Successful Strategy

Click here to read Larry Dragich's recent article on APMdigest: Prioritizing Gartner's APM Model

The Latest

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Today, organizations are generating and processing more data than ever before. From training AI models to running complex analytics, massive datasets have become the backbone of innovation. However, as businesses embrace the cloud for its scalability and flexibility, a new challenge arises: managing the soaring costs of storing and processing this data ...

Larry Dragich of AAA Joins The BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

APMdigest welcomes Larry Dragich, Director of Enterprise Application Services at the Auto Club Group, to the APMdigest blogging team on The BSM Blog.

Larry Dragich, Director of Enterprise Application Services at the Auto Club Group (ACG), has 22 years of IT experience. He has served in an IT leadership role at the Auto Club Group (ACG) for the past nine years.

Larry has been working in the Application Performance Management (APM) space since 2006, when he built the Enterprise Systems Management team which is now the focal point for the IT performance monitoring and capacity planning activities at ACG.

Larry serves with overall accountability to optimize the capability of the IT infrastructure to deliver high availability and optimal performance. His team relies on a heterogeneous solution with multiple product suites playing key roles in the Application Performance Management space in order to gain visibility to support essential business services and processes.

Larry is actively involved with industry leaders sharing knowledge of APM technologies from best practices and technical workflows to resource allocation and approaches for implementation of APM Strategies.

He is also a contributing editor on Wikipedia focused on defining the APM space and how it ties into the critical ITIL processes many companies are now using.

You can contact Larry on LinkedIn.

Click here to read Larry Dragich's first blog: The Anatomy of APM – 4 Foundational Elements to a Successful Strategy

Click here to read Larry Dragich's recent article on APMdigest: Prioritizing Gartner's APM Model

The Latest

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Today, organizations are generating and processing more data than ever before. From training AI models to running complex analytics, massive datasets have become the backbone of innovation. However, as businesses embrace the cloud for its scalability and flexibility, a new challenge arises: managing the soaring costs of storing and processing this data ...