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What You Should Be Monitoring to Ensure Digital Performance - Part 3

APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 3 covers the development side.

Start with What You Should Be Monitoring to Ensure Digital Performance - Part 1

Start with What You Should Be Monitoring to Ensure Digital Performance - Part 2

CODE ERRORS

Code-level issues are a common cause of application slowness and have fueled the need for distributed transaction tracing, which can help isolate the exact line of code with errors. This type of monitoring can also be effectively applied in both pre- and post-production environments, enabling us to prevent performance issues before they impact end users as well as help isolate them when they do occur.
When this type of application monitoring is done in context of infrastructure dependencies, it helps distinguish if there are other issues affecting application code processing, such as a bottleneck in the application server, long-running database queries, slow third-party calls, or other issues that may be associated with the application ecosystem. Applications are the heart of IT workloads, and application performance monitoring is critical to effectively ensure the performance of digital services.
John Worthington
Director, Product Marketing, eG Innovations

Digital performance is complex and can be measured in many ways, but one critical consideration is how well does the application do what it is supposed to do? Is it meeting a functional performance metric for customer expectations? To ensure this, organizations need to look at the "fingerprint" of each error in code to discern its importance as well as look at the number of critical errors per release. This dictates the overall functional reliability of the code. It also requires you to be code-aware, monitoring from inside the application at runtime, not surrounding it or listening to the exhaust.
Tal Weiss
CTO and Co-Founder, OverOps

Most people already know to monitor the obvious things, like total latency to response. But my favorite monitor comes from Anatoly Mikhaylov's talk at DASH this year. He spoke about finding massive infrastructure costs hidden in error codes. Adding APM monitoring to the errors in your endpoints can show costs you wouldn't otherwise see.
Kirk Kaiser
APM Developer Advocate, Datadog

APPLICATION RELEASE

When automating you application release, it's important to remember what you need to monitor. This will allow you to go as fast as possible, but also make sure you are doing it efficiently. Monitor your lead time, success vs failure rate and mean time to recovery will ensure you focus on value rather than on effort.
Yaniv Yehuda
Co-Founder and CTO, DBmaestro

API

One key area to make sure you monitor: API calls. There aren't many applications I come across these days that do not include some 3rd-party API, be it for authentication, analytics, storage, or customer relationship management. Such API calls can so greatly impact digital performance that not monitoring them to identify things such as performance slowdowns and dependencies is a prescription for pain.
Jean Tunis
Senior Consultant and Founder of RootPerformance

Cloud, containers and microservices are creating increasingly ephemeral, modular and volatile IT environments. In these dynamic environments, traditional monitoring approaches fail. A modern monitoring approach is required to provide complete visibility into the applications, containers, host and underlying supporting infrastructure. This includes having visibility into the performance of and data returning from APIs which have become a key component to any microservices architecture. A modern monitoring approach includes the analytics and intelligence to understand how changes might impact the overall user experience and flexible monitoring techniques that don't overload the containerized application environment.
Amy Feldman
Director, Product Marketing, CA Technologies

Finding a tool that fits seamlessly into your workflows, setting performance benchmarks, validating payloads, and getting visibility into the performance of API transactions is critical to help teams get rapidly identify and fix issues in production so that the delivered digital experience matches the vision for end-users.
Anand Sundaram
VP of Product, AlertSite UXM, SmartBear

APIs are the fundamental building block of modern software. While engineering teams have built extensive monitoring systems to check the health of code execution paths, they have little visibility into what's going on with APIs. An API failure can bring down systems and without proper monitoring in place, it can be very hard to debug what's going on.
Abhinav Asthana
CEO, Postman

CONTAINERS

The nature of development means systems are going to spring into existence and then back out again often, and that this rapid change is OK, which means your monitoring needs to be OK with it. The ability to monitor containers, ephemeral services, and the like, is a must.
Leon Adato
Head Geek, SolarWinds

MICROSERVICES

Real users who recently reviewed APM solutions in the IT Central Station community recommend monitoring microservices. Click here to learn more.
Russell Rothstein
Founder and CEO, IT Central Station

Let's go to the extreme and say you could only monitor one thing — that one thing would be microservice response time. In this brave new world, it's actually quite difficult to understand how well your revenue-critical application is performing. While traditional metrics still matter (CPU, memory, disk, etc), your response time on a microservice-by-microservice basis is the thing that matters the most. This single metric will tell you more about the customer experience than anything else. It will indicate downtime or more subtle performance problems in your application. While this metric alone will not tell you "why" something is going on, it will tell you "what" is happening and allow you to quickly isolate a problem to a handful of services or some set of underlying infrastructure.
Apurva Davé
CMO, Sysdig

IO PATH

As you evolve and enhance your company's hybrid data center infrastructure to keep pace with your industry, understanding your unique workload I/O DNA is paramount to success. Real-time monitoring of the I/O path – from the virtual server to the storage array – is essential to ensuring digital performance. For mission-critical applications, understanding the performance of each and every transaction is the cornerstone of customer satisfaction and revenue assurance.
Len Rosenthal
CMO, Virtual Instruments

Read Len Rosenthal's new blog on APMdigest: Infrastructure Monitoring for Digital Performance Assurance.

Read What You Should Be Monitoring to Ensure Digital Performance - Part 4, covering the infrastructure, including the cloud and the network.

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

What You Should Be Monitoring to Ensure Digital Performance - Part 3

APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 3 covers the development side.

Start with What You Should Be Monitoring to Ensure Digital Performance - Part 1

Start with What You Should Be Monitoring to Ensure Digital Performance - Part 2

CODE ERRORS

Code-level issues are a common cause of application slowness and have fueled the need for distributed transaction tracing, which can help isolate the exact line of code with errors. This type of monitoring can also be effectively applied in both pre- and post-production environments, enabling us to prevent performance issues before they impact end users as well as help isolate them when they do occur.
When this type of application monitoring is done in context of infrastructure dependencies, it helps distinguish if there are other issues affecting application code processing, such as a bottleneck in the application server, long-running database queries, slow third-party calls, or other issues that may be associated with the application ecosystem. Applications are the heart of IT workloads, and application performance monitoring is critical to effectively ensure the performance of digital services.
John Worthington
Director, Product Marketing, eG Innovations

Digital performance is complex and can be measured in many ways, but one critical consideration is how well does the application do what it is supposed to do? Is it meeting a functional performance metric for customer expectations? To ensure this, organizations need to look at the "fingerprint" of each error in code to discern its importance as well as look at the number of critical errors per release. This dictates the overall functional reliability of the code. It also requires you to be code-aware, monitoring from inside the application at runtime, not surrounding it or listening to the exhaust.
Tal Weiss
CTO and Co-Founder, OverOps

Most people already know to monitor the obvious things, like total latency to response. But my favorite monitor comes from Anatoly Mikhaylov's talk at DASH this year. He spoke about finding massive infrastructure costs hidden in error codes. Adding APM monitoring to the errors in your endpoints can show costs you wouldn't otherwise see.
Kirk Kaiser
APM Developer Advocate, Datadog

APPLICATION RELEASE

When automating you application release, it's important to remember what you need to monitor. This will allow you to go as fast as possible, but also make sure you are doing it efficiently. Monitor your lead time, success vs failure rate and mean time to recovery will ensure you focus on value rather than on effort.
Yaniv Yehuda
Co-Founder and CTO, DBmaestro

API

One key area to make sure you monitor: API calls. There aren't many applications I come across these days that do not include some 3rd-party API, be it for authentication, analytics, storage, or customer relationship management. Such API calls can so greatly impact digital performance that not monitoring them to identify things such as performance slowdowns and dependencies is a prescription for pain.
Jean Tunis
Senior Consultant and Founder of RootPerformance

Cloud, containers and microservices are creating increasingly ephemeral, modular and volatile IT environments. In these dynamic environments, traditional monitoring approaches fail. A modern monitoring approach is required to provide complete visibility into the applications, containers, host and underlying supporting infrastructure. This includes having visibility into the performance of and data returning from APIs which have become a key component to any microservices architecture. A modern monitoring approach includes the analytics and intelligence to understand how changes might impact the overall user experience and flexible monitoring techniques that don't overload the containerized application environment.
Amy Feldman
Director, Product Marketing, CA Technologies

Finding a tool that fits seamlessly into your workflows, setting performance benchmarks, validating payloads, and getting visibility into the performance of API transactions is critical to help teams get rapidly identify and fix issues in production so that the delivered digital experience matches the vision for end-users.
Anand Sundaram
VP of Product, AlertSite UXM, SmartBear

APIs are the fundamental building block of modern software. While engineering teams have built extensive monitoring systems to check the health of code execution paths, they have little visibility into what's going on with APIs. An API failure can bring down systems and without proper monitoring in place, it can be very hard to debug what's going on.
Abhinav Asthana
CEO, Postman

CONTAINERS

The nature of development means systems are going to spring into existence and then back out again often, and that this rapid change is OK, which means your monitoring needs to be OK with it. The ability to monitor containers, ephemeral services, and the like, is a must.
Leon Adato
Head Geek, SolarWinds

MICROSERVICES

Real users who recently reviewed APM solutions in the IT Central Station community recommend monitoring microservices. Click here to learn more.
Russell Rothstein
Founder and CEO, IT Central Station

Let's go to the extreme and say you could only monitor one thing — that one thing would be microservice response time. In this brave new world, it's actually quite difficult to understand how well your revenue-critical application is performing. While traditional metrics still matter (CPU, memory, disk, etc), your response time on a microservice-by-microservice basis is the thing that matters the most. This single metric will tell you more about the customer experience than anything else. It will indicate downtime or more subtle performance problems in your application. While this metric alone will not tell you "why" something is going on, it will tell you "what" is happening and allow you to quickly isolate a problem to a handful of services or some set of underlying infrastructure.
Apurva Davé
CMO, Sysdig

IO PATH

As you evolve and enhance your company's hybrid data center infrastructure to keep pace with your industry, understanding your unique workload I/O DNA is paramount to success. Real-time monitoring of the I/O path – from the virtual server to the storage array – is essential to ensuring digital performance. For mission-critical applications, understanding the performance of each and every transaction is the cornerstone of customer satisfaction and revenue assurance.
Len Rosenthal
CMO, Virtual Instruments

Read Len Rosenthal's new blog on APMdigest: Infrastructure Monitoring for Digital Performance Assurance.

Read What You Should Be Monitoring to Ensure Digital Performance - Part 4, covering the infrastructure, including the cloud and the network.

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...