HP Launches Business Service Management 9.20
November 27, 2012
Share this

HP announces the latest version of HP BSM, which provides end-to-end visibility into the health of business services, powered by meaningful intelligence and analytics, helping IT increase its operational efficiency and reduce down time.

BSM 9.2 introduces the concept of “Operational Analytics” (OpsAnalytics), which provides customers the right intelligence to accurately predict and prevent problems, while also being able to analyze and search the massive amounts of data to quickly identify and diagnose issues. It combines the power of Operations Manager i (OMi), with the capabilities of Logger to help customers prevent or resolve any incident in their environment.

In addition, in this release, HP also introduces HP Virtualization Performance Viewer (vPV), a triage tool for virtualization administrators and subject matter experts (vSME) to diagnose and troubleshoot performance bottlenecks in virtualized environments.

Customers can download the free version of vPV to start using in production to gain immediate value.  

What’s cool and exciting about BSM 9.20?

OpsAnalytics delivers actionable intelligence about the health of IT services by automating the correlation and analysis of consolidated data, including machine data, logs, events, topology and performance information. It enables customers to:

- Remediate known problems before they occur with predictive analytics that forecast problems and prioritize issues based on business impact.

- Proactively solve unknown issues by collecting, storing and analyzing IT operational data including logs, machine data, performance data and events to automatically correlate service abnormalities with the problem source.

- Resolve incidents faster with knowledge built on historical analysis of prior similar events that contains search capabilities across logs and events.

HP BSM further helps clients maximizing IT investments with end-to-end visibility across heterogeneous environments, enabling clients to:

- Ensure service availability with a 360 degree view of IT performance, gathered by aggregating data from disparate sources into a single dashboard using out of the box connectors to a range of management frameworks, including IBM Tivoli, MS SCOM and Nagios.

- Resolve and improve performance of applications running in OpenStack and Python cloud environments with diagnostics that pinpoint performance bottlenecks.

- Improve availability of web and mobile applications through greater insight into client side performance issues.

Below is a quote from a BSM 9.20 beta customer:

“Lacking automated end-to-end monitoring of business services caused service outages, costing us approximately $400,000 annually,” said Aslan Demir, chief information officer, Kuveyt Turk Participation Bank. “We decided to implement HP BSM software and now monitor business services as a whole, resolving many problems without ever causing downtime.”

Share this

The Latest

April 25, 2024

The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...

April 24, 2024

Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...

April 23, 2024

While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...

April 22, 2024

In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...

April 19, 2024

In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...

April 18, 2024

A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...

April 17, 2024

In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...

April 16, 2024

Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...

April 15, 2024

Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...

April 11, 2024

Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...