Industry experts — from analysts and consultants to users and the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2018. Part 3 covers APM and monitoring.
APP COMPLEXITY CHALLENGES TRADITIONAL MONITORING
The demand to put software into production fueled by Digitalization (or Digitization, or Digital Transformation), combined with the complexity, scale and rate of change in virtualized environments, cloud based environments, containers and micro-services will break monitoring as we know it.
Founder, Chief Product and Strategy Officer, OpsDataStore
Experimentation is the mandatory 2018 New Year's resolution for any business wishing to prosper in the digital economy. As such, new development styles and container platforms supporting more rapid delivery will become the de facto application architectures. But there's a tradeoff. Dynamic distributed systems introduce unprecedented complexity that challenge traditional monitoring tools, processes and team structures. In response, successful teams will adopt modern approaches where monitoring is seen as less break-fix and more as a critical performance foundation; allowing businesses to confidently adopt and experiment with new solutions — be that containers, serverless computing, IoT … whatever comes next!
Director, Product Marketing, CA Technologies
COVERGENCE OF APM AND INFRASTRUCTURE MONITORING
As application architectures have become more distributed and heterogeneous, they are increasingly reliant on supporting infrastructure tiers: network, virtualization, storage, database, cloud, and so on. In 2018, we will see APM vendors expanding their monitoring capabilities to provide visibility of supporting IT infrastructure components. Application managers and IT teams will realize that they need contextual visibility into how an infrastructure problem affects application performance, and seek APM solutions that cross-correlate code-level and transaction-level performance with the health of the supporting physical, virtual, container and cloud infrastructures.
Sr. Product Marketing Manager, eG Innovations
Whereas infrastructure performance management (IPM) has traditionally collected data from virtual machines, servers and storage arrays, the new era of IPM will focus on the application. Since applications reside across various layers of network and storage environments, this "app-centric" version of IPM provides a different level of visibility into the performance, scalability and optimization of the infrastructure itself and the workloads that rely on it. This will also shift the focus from traditional metrics, such as infrastructure response times, to workload behavior analysis and intelligent placement.
CTO, Virtual Instruments
2018 will see the continued reinvention of IT Operations and refinement of DevOps practices. Rather than being an end-of-cycle and cost-centric function, leading teams will extend the notion of "shift-left" monitoring by actually developing, marketing and supporting easy to access, opt-in cloud monitoring services their colleagues and partners can use to profile the performance impacts of architecture, design and coding decisions before deployment. What will differentiate the leaders from the laggards in 2018, will be their use of modern monitoring techniques to improve in-house competitiveness and be ready to answer any questions on viability and relevance.
Director, Product Marketing, CA Technologies
According to reviews on IT Central Station, the popularity of cloud APM solutions increased throughout 2017. We expect to see this trend continue through 2018 as more companies migrate to the cloud.
Founder and CEO, IT Central Station
Visibility into what's happening in the public cloud will become a mainstream requirement of IT in 2018. As infrastructure as a service (IaaS) vendors have been ramping up capabilities, getting actionable visibility into what's really happening beyond the enterprise's network will be in much higher demand.
You can expect end-to-end performance monitoring to grow in strategic importance as companies move applications and services to hybrid cloud or multi-cloud. Maximizing business results requires understanding dependencies before, during and after migrating applications to the cloud. As complexity grows, so will the need to gain a top-down detailed picture of the IT environment to truly understand what is really happening with applications and services, both in real-time and historically. The IT organization will need pervasive visibility spanning on-premises and off-premises along with insights gained from smart data to deliver a satisfying user experience.
Senior Solutions Marketing Manager, NetScout
APPLICATION DEPENDENCY MAPPING
Application dependency mapping will continue improvement, adding visibility into how external/federated application resources are being consumed, highlighting the impact on the application. Improved visualizations and "data blending" techniques will provide better context to application monitoring.
Director of IT Operations Analytics, Trace3
Mobile is set to exceed 5 billion users by 2019. So as this channel becomes more and more important, monitoring the activity of users from their mobile devices, both via mobile web sites and native applications, will be increasingly crucial for the APM software market.
Solution Architect, Correlsense
Adoption of crowd sourcing techniques will yield improved insights into common application problems, resulting in a better end product for users.
Director of IT Operations Analytics, Trace3
REAL-TIME APM FOR IOT
The IoT has resulted in an exponential increase in the number of clients and in 2018 real-time monitoring will be a big issue for APM. Real-time monitoring is now essential and will be a huge challenge for APM and not just in 2018!
There will be continued interest in how APM solutions can help proactively monitor IoT-based services and applications. But what's important is that there is clear value differentiation on what APM can bring to the table in terms of IoT monitoring. In this respect, it's not just being able to understand device errors but understanding transactions created by IoT devices/sensors, then correlating and transforming this data into business information e.g. not just that a device is having an issue but who is the customer/user and how important are they to the company.
Director of Technology Strategy, AppDynamics
APM FOR BLOCKCHAIN
With the explosion of Bitcoin and the massive grown of cryptocurrency smart contracts, 2018 may well be entering the global adoption phase of blockchain technology, just as 1993 was for email. As businesses everywhere begin to stake a claim, this gold rush will lead to blockchain related performance bottlenecks, and APM solutions will need to begin monitoring blockchain synchronization and peer-to-peer performance, along with smart contract execution and transaction rates. Because these decentralized blockchain smart contracts will integrate directly into the web and mobile order processing, APM leaders will be in a race to offer such instrumentation, visibility, and performance analysis, as part of their complete "end to end" performance monitoring solutions.
CEO, HITS Inc
Read 2018 Application Performance Management Predictions - Part 4, covering the end-user experience.
The 11th anniversary of the Apple App Store frames a momentous time period in how we interact with each other and the services upon which we have come to rely. Even so, we continue to have our in-app mobile experiences marred by poor performance and instability. Apple has done little to help, and other tools provide little to no visibility and benchmarks on which to prioritize our efforts outside of crashes ...
Confidence in artificial intelligence (AI) and its ability to enhance network operations is high, but only if the issue of bias is tackled. Service providers (68%) are most concerned about the bias impact of "bad or incomplete data sets," since effective AI requires clean, high quality, unbiased data, according to a new survey of communication service providers ...
Every internet connected network needs a visibility platform for traffic monitoring, information security and infrastructure security. To accomplish this, most enterprise networks utilize from four to seven specialized tools on network links in order to monitor, capture and analyze traffic. Connecting tools to live links with TAPs allow network managers to safely see, analyze and protect traffic without compromising network reliability. However, like most networking equipment it's critical that installation and configuration are done properly ...
The Democratic presidential debates are likely to have many people switching back-and-forth between live streams over the coming months. This is going to be especially true in the days before and after each debate, which will mean many office networks are likely to see a greater share of their total capacity going to streaming news services than ever before ...
Monitoring of heating, ventilation and air conditioning (HVAC) infrastructures has become a key concern over the last several years. Modern versions of these systems need continual monitoring to stay energy efficient and deliver satisfactory comfort to building occupants. This is because there are a large number of environmental sensors and motorized control systems within HVAC systems. Proper monitoring helps maintain a consistent temperature to reduce energy and maintenance costs for this type of infrastructure ...
Shoppers won’t wait for retailers, according to a new research report titled, 2019 Retailer Website Performance Evaluation: Are Retail Websites Meeting Shopper Expectations? from Yottaa ...
Customer satisfaction and retention were the top concerns for a majority (58%) of IT leaders when suffering downtime or outages, according to a survey of top IT leaders conducted by AIOps Exchange. The effect of service interruptions on customers outweighed other concerns such as loss of revenue, brand reputation, negative press coverage, or the impact on IT Ops teams.
It is inevitable that employee productivity and the quality of customer experiences suffer as a consequence of the poor performance of O365. The quick detection and rapid resolution of problems associated with O365 are top of mind for any organization to keep its business humming ...
Employees at British businesses rate computer downtime as the most significant irritant at their current workplace (41 percent) when asked to pick their top three ...
The modern enterprise network is an entirely different beast today than the network environments IT and ops teams were tasked with managing just a few years ago. With the rise of SaaS, widespread cloud migration across industries and the trend of enterprise decentralization all playing a part, the challenges IT faces in adapting their management and monitoring techniques continue to mount ...