Cloud
Cloud computing represents a compelling way for IT teams to achieve superior agility, flexibility and cost-efficiency in delivering both customer- and employee-facing enterprise applications. But just because you’re using cloud services from one of the top service providers, that’s no guarantee of superior application performance, particularly when it comes to speed. Businesses must look beyond cloud deployment benefits and evaluate how moving web applications to the cloud may impact their end users’ experiences ...
As part of a series on cloud computing, Network World has named 10 Cloud Management Companies to Watch.
In today’s economy with sluggish job creation, there’s much talk about the change in skills required in today’s workforce. Drill down into the world of IT operations management, and there is an even greater shift happening, related not to the economy, but to cloud computing. The rapid adoption of private cloud architectures is creating ripple effects, not only on the way IT delivers services to its customers, but also on the types of skills IT requires to support these new architectures.
I saw a survey in an interesting article the other day by ZDNet blogger Joe McKendrick. McKendrick cites a new cloud survey for The Open Group. The survey indicated that many believe cloud will bring favorable ROI to IT shops, but they lack a mechanism to track results.
If it is your job to translate overhyped demands to take your business ‘To The Cloud!’ you know there is not enough reality in cloud computing. You cannot start from scratch, nor can you simply deploy dynamic virtualization and call it done. You must accommodate legacy investments, architectural spaghetti, ‘technical debt’, manual processes and more. So where do you start?
BSMdigest asked a variety of experts across the industry: What is the one piece of advice you would give someone about application performance management in the cloud? Several of these experts addressed the issue of application performance in the public cloud. Here are their answers ...
BSMdigest asked a variety of experts across the industry: What is the one piece of advice you would give someone about application performance management in the cloud?
Ariel Gordon, Neebula VP of Products and Co-Founder, talks about his new company and the role of BSM in today's dynamic IT environment.
Cloud computing requires a sophisticated approach to Business Service Management that enables you to track services from the data center and into the cloud. This post looks at 5 key capabilities that organizations must have in order to maintain visibility and control in the cloud ...
Why oh why do people seem to have such a preoccupation with cloud and Software as a service (SaaS), and why are they asking whether ITSM and ITIL are capable of working in these environments?
The rapidly expanding and maturing cloud industry on demonstration at Cloud Connect makes me believe that 2011 will be The Year of the Cloud. By this, I mean 2011 will be the breakout year for cloud computing, in which understanding and adoption of this new technology – and money and resources pumped into the sector – will expand exponentially ...
Kalyan Ramanathan, Director of BSM for HP, shares four predictions of how BSM will evolve in the cloud.
Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in hybrid environments.
Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in the cloud.
Moving services to the cloud promises to deliver increased agility at a lower cost -- but there are many risks along the way and greater complexity to manage when you get there. The following are five critical hurdles that you may face when implementing and operating a private cloud or hybrid cloud and how you can overcome them ...
In the research I mentioned in my earlier blog on “Operationalizing Cloud,” we looked at a lot more than technology adoption. We looked at organizational and process requirements as well.
And we also looked at change.
As it turned out, 70% percent of our respondents said the once begun, their cloud initiatives needed rethinking or redirection!!
To be honest, I wasn’t surprised.
EMA has just collected some new data regarding how IT organizations are seeking to assimilate cloud services from a top-down, service management perspective. The data gathered in December of 2010, spanned 155 global respondents with high percentages of executives (better than 50% director and above) – as the goal was to understand how senior management and cross-domain organizations that usually have senior executive leadership are leveraging cloud computing.
Bill Karpovich, CEO and Co-Founder of Zenoss, talks about his company's 2010 Virtualization and Cloud Computing Survey, which took the temperature of over 200 IT professionals about their reasons for using virtualization and the cloud: The conclusion that most piqued our interest here at Zenoss was that the number two concern about cloud computing, after security, was management/monitoring ...
Herb VanHook, Vice President of Strategy in the Office of the CTO at BMC, talks about BSM and cloud management.
Call it the “tail wagging the dog” but as I already indicated in my previous blog, cloud computing seems to be surprisingly good for service management -- both in terms of technology adoption and in terms of political and process-related transformation. This includes technologies like CMDB/CMS, IT Process Automation, User Experience Management and SLM, as well as integrated service desk and chargeback accounting – among other “bellwether technologies” – or technologies that reflect more advanced organizational and process readiness.
Vikas Aggarwal, founder and CEO of Zyrion, discusses Business Service Management in the cloud, and new BSM technologies and approaches for the modern datacenter.
Cloud is no longer just hype. It is real, and a main focus of many IT organizations for next year.
With 1500 CIOs in attendance, the Gartner Symposium was a major indicator about the adoption of cloud. One industry insider attending the conference told me, "Every company I've talked with is looking to at least put their non-essential apps with cloud providers asap. As time goes on they'll consider their more critical apps if possible."
This may sound like a biased opinion given that my area of focus is Business Service Management in multiple contexts, but I find all the attention to "cloud" as an ENDGAME in itself a little bit ridiculous.
Gary Read, CEO, Nimsoft, discusses Business Service Management in the public cloud and CA’s acquisition of Nimsoft.
The emergence of private and public cloud computing technologies is causing organizations to revisit their IT performance management strategies and evaluate if the solutions that they currently have in place can be as effective in these new environments ...
