October 16, 2011

Good application performance monitoring in the cloud involves repeatedly monitoring and testing a few key areas that act differently in most cloud environments than they do in traditional situations ...

October 14, 2011

CIOs increasingly find themselves orchestrating Data Center infrastructure and process re-organizations so they can respond with the speed and agility necessary to achieve evolving business goals. Old ways of operation won't work. Adapting to changing conditions and responding to evolving demands can’t happen quickly enough. The result is that CIOs are embracing Cloud-based solutions at nearly twice the rate than they did two years ago, which also brings its own problems.

September 23, 2011

The cloud can create more complexity and risk if an organization is unprepared to manage security, reliability, and transaction performance through the various physical and virtual layers ...

September 22, 2011

Chris Neal, CEO of BlueStripe, talks about the next generation of Application Performance Management tools.

September 21, 2011

The following are five key capabilities and offerings that help successful cloud service providers deliver the highest quality service, provide customers insight into usage and performance, and increase revenue ...

August 26, 2011

After spending more time than I might have liked relating just about everything I cover to cloud computing adoption – from CMDB/CMS systems, to cross-domain automation technologies, to BSM dashboards with advanced analytics, User Experience Management, to a service-centric vision of asset management, etc. – I have come to see cloud computing also has more than a few dark sides quite apart from the most obvious first-blush security and data control issues.

August 23, 2011

It seems that everyone in IT has caught “Cloud-fever” ... However, lost within the technology is the reality that someone is responsible for keeping the Cloud up and running. That someone is usually Operations personnel along with their fellow Systems, Network, Storage, and Security Engineers. The lifeline of these dedicated individuals is a unified monitoring and eventing system with a goal of providing relevant, functional, and timely alerts ...

August 16, 2011

As IT ramps up business agility with cloud computing, business users engage directly in cloud sourcing, and consumer-driven IT drives higher service expectations, IT must step up to support an agile cross-domain service model. Cloud computing puts management and security at the forefront, and managing business service is no exception. Rather than adding yet more manual labor, or continuing to focus on low-level change and configuration management, cloud drives an urgent need for a more flexible and dynamic management practice based on automated service operations management.

August 15, 2011

Cloud computing represents a compelling way for IT teams to achieve superior agility, flexibility and cost-efficiency in delivering both customer- and employee-facing enterprise applications. But just because you’re using cloud services from one of the top service providers, that’s no guarantee of superior application performance, particularly when it comes to speed. Businesses must look beyond cloud deployment benefits and evaluate how moving web applications to the cloud may impact their end users’ experiences ...

August 12, 2011

As part of a series on cloud computing, Network World has named 10 Cloud Management Companies to Watch.

July 26, 2011

In today’s economy with sluggish job creation, there’s much talk about the change in skills required in today’s workforce. Drill down into the world of IT operations management, and there is an even greater shift happening, related not to the economy, but to cloud computing. The rapid adoption of private cloud architectures is creating ripple effects, not only on the way IT delivers services to its customers, but also on the types of skills IT requires to support these new architectures.

June 27, 2011

I saw a survey in an interesting article the other day by ZDNet blogger Joe McKendrick. McKendrick cites a new cloud survey for The Open Group. The survey indicated that many believe cloud will bring favorable ROI to IT shops, but they lack a mechanism to track results.

June 21, 2011

If it is your job to translate overhyped demands to take your business ‘To The Cloud!’ you know there is not enough reality in cloud computing. You cannot start from scratch, nor can you simply deploy dynamic virtualization and call it done. You must accommodate legacy investments, architectural spaghetti, ‘technical debt’, manual processes and more. So where do you start?

June 15, 2011

BSMdigest asked a variety of experts across the industry: What is the one piece of advice you would give someone about application performance management in the cloud? Several of these experts addressed the issue of application performance in the public cloud. Here are their answers ...

June 15, 2011

BSMdigest asked a variety of experts across the industry: What is the one piece of advice you would give someone about application performance management in the cloud?

May 20, 2011

Ariel Gordon, Neebula VP of Products and Co-Founder, talks about his new company and the role of BSM in today's dynamic IT environment.

May 20, 2011

Cloud computing requires a sophisticated approach to Business Service Management that enables you to track services from the data center and into the cloud. This post looks at 5 key capabilities that organizations must have in order to maintain visibility and control in the cloud ...

May 05, 2011

Why oh why do people seem to have such a preoccupation with cloud and Software as a service (SaaS), and why are they asking whether ITSM and ITIL are capable of working in these environments?

March 18, 2011

The rapidly expanding and maturing cloud industry on demonstration at Cloud Connect makes me believe that 2011 will be The Year of the Cloud. By this, I mean 2011 will be the breakout year for cloud computing, in which understanding and adoption of this new technology – and money and resources pumped into the sector – will expand exponentially ...

March 18, 2011

Kalyan Ramanathan, Director of BSM for HP, shares four predictions of how BSM will evolve in the cloud.

March 18, 2011

Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in hybrid environments.

March 17, 2011

Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in the cloud.

March 16, 2011

Moving services to the cloud promises to deliver increased agility at a lower cost -- but there are many risks along the way and greater complexity to manage when you get there. The following are five critical hurdles that you may face when implementing and operating a private cloud or hybrid cloud and how you can overcome them ...

February 16, 2011

In the research I mentioned in my earlier blog on “Operationalizing Cloud,” we looked at a lot more than technology adoption. We looked at organizational and process requirements as well.

And we also looked at change.

As it turned out, 70% percent of our respondents said the once begun, their cloud initiatives needed rethinking or redirection!!

To be honest, I wasn’t surprised.

February 01, 2011

EMA has just collected some new data regarding how IT organizations are seeking to assimilate cloud services from a top-down, service management perspective. The data gathered in December of 2010, spanned 155 global respondents with high percentages of executives (better than 50% director and above) – as the goal was to understand how senior management and cross-domain organizations that usually have senior executive leadership are leveraging cloud computing.