Employee Experience

June 02, 2016

Employees experience a dramatic gap between the services they seek out in their personal lives vs. those they tolerate at work, according to ServiceNow's new report, Today’s State of Work: The Service Experience Gap ...

May 23, 2016

With the ever-changing business landscape, employees are more willing and able to evolve in their roles and lean into change if they are empowered with a positive, "frictionless" end user experience. During this period of business transformation, technology is seen primarily as an enabler for improved business and business change, therefore aligning IT with business goals and focusing on supporting business initiatives is now more critical than ever. But business transformation involves not only disruptive technologies such as cloud, virtualization and mobile, but also the people involved in the transformation ...

May 11, 2016

A recent enterprise mobility survey noted that respondents executing business mobility average two to three times the ROI over surveyed organizations that have not undertaken business mobility initiatives [and only run business apps on desktops or physical devices], according to the The Mobile Playbook, 3rd Annual Edition produced by EndUserExperience2Day ...

June 14, 2013

Exponential growth in the use of smart devices has led to significant and increased demand for bandwidth across 84 per cent of organizations surveyed globally, according to new research commissioned by BT and Cisco ...

January 24, 2013

Approximately 70% of companies surveyed believe BYOD can improve their work processes and help them work better in the future, while an estimated 59% believe they would be at a competitive disadvantage without BYOD, according to a new Dell BYOD survey ...

March 13, 2012

Lately both APM and UEM have received dramatic levels of attention across the industry -- with the common perception that UEM is a critical wing/adjunct of APM. I would argue that this is only a part of the picture. User Experience Management also has strong business impact, governance, service level and user productivity implications that transcend performance management ...

Pages