Web Performance
Shoppers consult three websites on average before making a purchase and poor website performance causes the shopper to go to a competitor, according to an extensive Harris Poll survey on website performance and mobile shopping sponsored by Riverbed Technology ...
Websites for the top 500 US retailers continue to slow down, a 13.7% drop since Spring 2012 ...
It’s a fact that online businesses lose out on revenue when customers abandon their transactions due to website performance problems. We learned this lesson first hand at Thomas Cook Online, but we also learned that with a performance monitoring solution that scrutinizes customer experience, we could not only improve the performance of our website but also recapture lost business ...
As the adoption and centrality of mobile business apps continue to grow, so does the need for enterprises and mobile carriers to ensure a flawless user experience. A recent report by Compuware highlights the increasingly high expectations that users have for accessing sites on mobile phones and tablets. 57% of surveyed users said that they would not recommend a business that had a bad mobile site. Moreover, 46% would not return to that website and 40% had turned to a competitor’s site after a disappointing experience. Clearly, bad performance is bad for business ...
Assuring user experience should be the top priority among Big Data projects for enterprises and cloud service providers. Megatrends such as mobile, cloud and social drive the need for application awareness via better visibility and control. With survey after survey showing availability as the number one priority, spending on user experience assurance, also known as APM, is expected to remain strong. However, only solutions that cover the entire application delivery chain from the end-user experience perspective will suffice ...
More than half (56%) of consumers who spend more than two hours per week shopping online have cancelled an order due to an error or slow response time ...
With Cyber Monday and the holidays fast approaching, IT admins are on alert considering what this means to their e-commerce business and online user experience. According to a survey SolarWinds conducted among 71 IT professionals, 42 percent deem Cyber Monday an issue that requires proactive planning and monitoring ...
If you're the type of person that puts off holiday shopping until the last minute, Christmas 2012 may still seem like forever away, but September 16 marked 100 days until the biggest retail holiday of the year - the time is NOW to have your business-critical applications and systems ready to handle the rush ...
Where web applications are concerned, consider that conversion rates increase 74 percent when page load times decrease from eight to two seconds. Conversely, some research reveals that when a supply chain management application is down, these businesses lose $11,000 per minute. This article will explore the business impact of application performance and why the end-user experience is the ultimate measure of success ...
With Christmas less than two weeks away, online sales have remained steady, but there are still a few peak online retail sales days left as retailers’ standard shipping deadlines for Christmas delivery will be on December 20 ...
Cyber Monday 2011 is on target to be the single highest online shopping day in history. There are several major performance challenges that online retailers must be prepared to meet on Cyber Monday and throughout the 2011 holiday shopping season ...
The consumer IT movement means that expectations for performance have changed dramatically. Developers and IT managers need to understand the requirements for “instant-on” apps. If an application stops working, the user will ditch it and go download something else. So what can you do to avoid mobile application meltdown and failed ROI ...
A significant departure between traditional systems management approaches and Business Service Management (BSM) is that BSM enables IT teams to view technology not purely in terms of the health of individual infrastructure and application components, but as a set of cross-silo services that directly impact the business. Today's BSM dashboards must deliver the role-specific information that organizations need, in order to guide decisions that collectively improve the quality of business-critical services. With this in mind, here are five dashboard must-haves for BSM ...
