Skip to main content

BSMdigest Becomes APMdigest

Pete Goldin
APMdigest

I am excited to announce that BSMdigest is now APMdigest.

As large enterprises continue to wrestle with virtualization and deploying private cloud infrastructure services, they are taking an increasingly application-centric view of IT performance. Accordingly, APM is playing a pivotal role in performance management, BSM and ITSM. The evolution of our online magazine to become APMdigest is a reflection of these changes in our industry.

APMdigest will strive to bring you excellent content from across the industry, as we always have. Since the beginning, our site had a focus on Application Performance Management as one of our primary topics, and this will continue to grow.

Part One and Part Two of our new interview with Gartner's Will Cappelli are great examples of our continued commitment to APM content.

APMdigest will continue BSMdigest's pursuit of content around end-user experience monitoring and analytics, which Will Cappelli points out are the two key functionalities within APM.

But we will also continue to provide articles, blogs and news about Business Service Management, and explore how BSM and APM are linked. The BSM Blog will remain as a venue of thought leadership on the subjects of BSM, APM, ITSM and all related topics. In addition, we will continue to cover all other IT performance monitoring and management topics, which has been our mission since the relaunch of BSMdigest last year.

In addition to the name change, we have also redesigned the site to make it easier for you to see more of our content at a glance, and choose the topics that interest you most. The redesign includes:

- A new home page with more links to more content.

- The Latest: a list on every page other than the home page, linking to the latest content posted to the site, including feature articles, Q&As, blogs, and vendor forum posts.

- A longer list of the newest Industry News entries in the left column, accessible from every page.

- A set of Hot Topics pages to suit your specific interests in APM, BSM and other issues, also in the left column, accessible from every page.

We are also establishing a new way to distribute our content. We are moving away from the "monthly issue" format, and instead we will publish feature articles regularly throughout the month. Our emails will now be sent out twice monthly, featuring all the latest articles, blogs, vendor forum posts, industry news, white papers and webinars posted on the site.

One final note: I am very proud to launch APMdigest with the support of two new Gold Sponsors. Previous BSMdigest sponsor HP Software is back, now as a Gold Sponsor of APMdigest, and VIAcode also joins as a Gold Sponsor. APMdigest welcomes these two sponsors, but I would also like to recognize the great support we have had from our charter Platinum Sponsor, Netuitive, and our two long-time Silver Sponsors, Zenoss and Zyrion. All three of these great companies have made this publication possible.

Click here to find out more about how to sponsor APMdigest.

Click here to read our official press release on the launch of APMdigest.

Click here for more specific information on how the rebranding as APMdigest will impact the publication.

The Latest

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.

The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...

BSMdigest Becomes APMdigest

Pete Goldin
APMdigest

I am excited to announce that BSMdigest is now APMdigest.

As large enterprises continue to wrestle with virtualization and deploying private cloud infrastructure services, they are taking an increasingly application-centric view of IT performance. Accordingly, APM is playing a pivotal role in performance management, BSM and ITSM. The evolution of our online magazine to become APMdigest is a reflection of these changes in our industry.

APMdigest will strive to bring you excellent content from across the industry, as we always have. Since the beginning, our site had a focus on Application Performance Management as one of our primary topics, and this will continue to grow.

Part One and Part Two of our new interview with Gartner's Will Cappelli are great examples of our continued commitment to APM content.

APMdigest will continue BSMdigest's pursuit of content around end-user experience monitoring and analytics, which Will Cappelli points out are the two key functionalities within APM.

But we will also continue to provide articles, blogs and news about Business Service Management, and explore how BSM and APM are linked. The BSM Blog will remain as a venue of thought leadership on the subjects of BSM, APM, ITSM and all related topics. In addition, we will continue to cover all other IT performance monitoring and management topics, which has been our mission since the relaunch of BSMdigest last year.

In addition to the name change, we have also redesigned the site to make it easier for you to see more of our content at a glance, and choose the topics that interest you most. The redesign includes:

- A new home page with more links to more content.

- The Latest: a list on every page other than the home page, linking to the latest content posted to the site, including feature articles, Q&As, blogs, and vendor forum posts.

- A longer list of the newest Industry News entries in the left column, accessible from every page.

- A set of Hot Topics pages to suit your specific interests in APM, BSM and other issues, also in the left column, accessible from every page.

We are also establishing a new way to distribute our content. We are moving away from the "monthly issue" format, and instead we will publish feature articles regularly throughout the month. Our emails will now be sent out twice monthly, featuring all the latest articles, blogs, vendor forum posts, industry news, white papers and webinars posted on the site.

One final note: I am very proud to launch APMdigest with the support of two new Gold Sponsors. Previous BSMdigest sponsor HP Software is back, now as a Gold Sponsor of APMdigest, and VIAcode also joins as a Gold Sponsor. APMdigest welcomes these two sponsors, but I would also like to recognize the great support we have had from our charter Platinum Sponsor, Netuitive, and our two long-time Silver Sponsors, Zenoss and Zyrion. All three of these great companies have made this publication possible.

Click here to find out more about how to sponsor APMdigest.

Click here to read our official press release on the launch of APMdigest.

Click here for more specific information on how the rebranding as APMdigest will impact the publication.

The Latest

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.

The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...