Feature Articles
Multisourced IT operating models are increasingly common and offer many potential benefits ... One way to address the challenges posed by multisourcing is through a discrete Service Integration and Management (SIAM) function. An effective SIAM function enables organizations to take advantage of the flexibility and innovation of multisourcing and standard services while delivering integrated services to the business ...
Online user reviews have completely changed the way we make buying decisions as consumers. We've decided to take the success of B2C social networking and review sites and apply them to the market for APM and other enterprise IT products - meaning to provide IT professionals with a community platform to share reviews and connect with each other to make the best buying decision ...
SaaS has received a lot of success and adoption in the past five years, unfortunately less in APM than other markets. With Cloud computing gaining momentum you're likely to see SaaS APM adoption increase significantly as more applications are deployed to the Cloud. Here's the top 5 advantages that SaaS-based APM can offer ...
APM can cost you money or save you money. It all depends on how you approach your deployment. Experts from across the industry have provided the following valuable tips on how you can save money and gain faster ROI on your APM deployment ...
Visibility in the cloud is essential, and you can't ensure a high level of user satisfaction unless you understand how users are experiencing access to cloud services. That requires monitoring performance from the user's perspective and following these six recommendations ...
One of the common questions that every IT manager asks on a regular basis is, “Why is my application so slow today when everything was fine yesterday?” APM is the only way to truly answer that question, and it is one of the must-have tools for every IT manager. With this APM imperative in mind, the following are 10 capabilities every IT manager should look for when choosing an APM solution ...
Where web applications are concerned, consider that conversion rates increase 74 percent when page load times decrease from eight to two seconds. Conversely, some research reveals that when a supply chain management application is down, these businesses lose $11,000 per minute. This article will explore the business impact of application performance and why the end-user experience is the ultimate measure of success ...
Moving to cloud computing does not have to be a leap of faith. Doing your homework can also prevent a bad decision, because moving an application into the cloud – while technically feasible and fairly easy – may not always reap the benefits you expect. Here are some items to consider before, during and after migrating an application to the cloud ...
With new technologies presenting a broader range of methods for network access and use, the complexities of supporting services across the enterprise are becoming even more challenging. With these challenges in mind, the following three key factors are certain to play significant roles in next-generation network management capabilities and solutions in the years to come ...
Infrastructure Management is so 1990s. Everyone has it. Could there be anything interesting left to say? Yes -- that it is more critical than ever. It may still be just the plumbing but the demands on it are only growing and yesterday’s point solutions won't do the job ...
As companies look to maintain a competitive advantage, IT professionals are increasingly being charged with adopting a business-focused mindset. The role of an IT manager is no longer simply ensuring that systems and networks are functioning properly – they now need to be adept at anticipating business needs and having a recommendation on how to address them ...
If an attacker were bogging down your apps, how would you know? You wouldn't, unless you bridge the gap between ops and security ...
Operational complexity in virtualized, scale-out, and cloud environments and composite Web-based applications will drive demand for automated analytic performance management and optimization tools that can quickly discover, filter, correlate, remediate, and ideally prevent performance and availability slowdowns, outages, and other service-interrupting incidents ...
At BlueStripe, we surveyed 126 IT operations and production support executives at enterprise-level organizations. We were interested about the range of applications they’re responsible for, the most pressing challenges, and if their management tools were effective enough for them to do their jobs. The executives responded with a clear “no” on the latter inquiry. Here’s a summary of the survey results ...
End-user behavior learning technology provides the business with a view into how each end-user interacts with their online business services to ensure a superior user experience. The business learns about user experiences based on past online activity, and quickly and proactively adjusts to meet expected levels of service regardless of the conditions or variables ...
Once a decision to try out VDI is made, the primary focus is to benchmark the performance of physical desktops, model their usage, predict the virtualized user experience and based on the results, determine which desktops can be virtualized and which can't ...
As a continuation of the APMdigest list of predictions for 2012, industry experts offer a range of predictions specifically on cloud management, and Application Performance Management in the cloud ...
The quality of an end user's experience of an application is becoming an ever more important consideration in the APM world. Increasingly, multiple applications and loosely coupled infrastructure components are coming together to contribute to the end user's experience. Understanding how all those applications and components are interacting at the point where the user is engaging them is crucial to an understanding of the user's experience ...
Industry experts from analyst and consulting firms and all the top vendors offer thoughtful, insightful, and sometimes controversial predictions on how Application Performance Management and related BSM and ITSM technologies will change and impact business in 2012 ...
Instead of throwing applications “over the fence” blindly to operations, a fluid and much more effective DevOps process inserts transparency, efficiency and ownership into the art of developing, releasing and the production use of critical applications. It also binds the two traditionally siloed teams together. The following are six critical steps IT can take to improve DevOps collaboration and ultimately the business bottom line, profitability ...
Storage arrays are faster and easier to configure, but with applications riding on top of virtualization using shared storage, arrays are often the hidden cause of application performance issues ...
If you’ve been thinking that your application is a candidate for the cloud then you need to obtain a real understanding of the performance capabilities and discuss with your cloud suppliers just what they can do to maintain or increase your current performance ...
Neebula conducted a Business Service Management survey, covering 84 companies that have recently completed BSM projects. The majority of BSM projects took too long to complete, did not succeed to maintain accurate service models, and most of all, failed to meet their objectives ...
APMdigest followers will already have read the article on Gartner's 5 Dimensions of APM. We'd like to look at this matter from a different angle: What are the important issues and goals to consider when evaluating a suite of APM solutions -- from one or more vendors -- to ensure that your APM solution will help IT operate at the new speed of business?
Gartner's recently published Magic Quadrant for Application Performance Monitoring defines “five distinct dimensions of, or perspectives on, end-to-end application performance” which are essential to APM ...
