Feature Articles

November 18, 2021

Most (83%) of nearly 1,500 business and IT decision makers believe that at least 25% of their workforce will remain hybrid post-pandemic, according to the Riverbed | Aternity Hybrid Work Global Survey 2021. While all indicators signal hybrid work environments are the future, most organizations are not fully prepared to deliver a seamless hybrid work experience ...

November 15, 2021

Most (83%) companies would suffer business damage during the first 24 hours of an outage and thereafter, according to Pivoting to Risk-Driven Security Operations, a report from Netenrich based on a global survey of IT and security professionals ...

November 10, 2021

More than half (60%) of workers said new software had occasionally or frequently frustrated them within the past 24 months, according to a new survey by Gartner ...

November 02, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 6 is the final installment in the series ...

November 01, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 5 is all about data ...

October 28, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 4 covers root cause analysis and automation ...

October 27, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 3 covers abilities AIOps gives to IT Operations, such as speed and efficiency ...

October 26, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 2 covers capabilities supported by AIOps, such as visibility and alerting ...

October 25, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. The goal of the list is to explore and showcase just how many different advantages AIOps can produce and how many different perspectives the IT community has of AIOps — and hopefully to give you a greater vision of the potential for AIOps to impact your IT Operations ...

October 21, 2021

Scaling DevOps and SRE practices is critical to accelerating the release of high-quality digital services. However, siloed teams, manual approaches, and increasingly complex tooling slow innovation and make teams more reactive than proactive, impeding their ability to drive value for the business, according to a new report from Dynatrace, Deep Cloud Observability and Advanced AIOps are Key to Scaling DevOps Practices ...

October 20, 2021

Over three quarters (79%) of database professionals are now using either a paid-for or in-house monitoring tool, according to a new survey from Redgate Software ...

October 19, 2021

Gartner announced the top strategic technology trends that organizations need to explore in 2022. With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs' priorities must reflect the same business imperatives, which run through each of Gartner's top strategic tech trends for 2022 ...

October 14, 2021

Businesses are embracing artificial intelligence (AI) technologies to improve network performance and security, according to a new State of AIOps Study, conducted by ZK Research and Masergy ...

October 07, 2021
Noel Wurst

SmartBear recently released the results of its 2021 State of Software Quality | Testing survey. I doubt you'll be surprised to hear that a "lack of time" was reported as the number one challenge to doing more testing, especially as release frequencies continue to increase. However, it was disheartening to see that a lack of time was also the number one response when we asked people to identify the biggest blocker to professional development ...

October 06, 2021

The role of the CIO is evolving with an increased focus on unlocking customer connections through service innovation, according to the 2021 Global CIO Survey. The study, which questions 1000 CIOs from around the world, reveals the shift in the role of the CIO with the majority of CIO respondents stating innovation, operational efficiency, and customer experience as their top priorities ...

October 05, 2021

The perception of IT support has dramatically improved thanks to the successful response of service desks to the pandemic, lockdowns and working from home, according to new research from the Service Desk Institute (SDI), sponsored by Sunrise Software ...

September 21, 2021

After a year of unprecedented challenges and change, tech pros responding to this year’s survey, IT Pro Day 2021 survey: Bring IT On from SolarWinds, report a positive perception of their roles and say they look forward to what lies ahead ...

September 15, 2021

On average, data innovators release twice as many products and increase employee productivity at double the rate of organizations with less mature data strategies, according to the State of Data Innovation report from Splunk ...

September 14, 2021

While 90% of respondents believe observability is important and strategic to their business — and 94% believe it to be strategic to their role — just 26% noted mature observability practices within their business, according to the 2021 Observability Forecast ...

August 24, 2021

IT budgets have held up quite well despite the pandemic, and the majority of IT executives (63%) were actually accelerating or maintaining their digital transformation initiatives, according to a 2020 study by OpsRamp study of 230 IT operations executives in the US and UK. The same IT ops pros said they were focused on buying tools that enabled compelling customer and employee experiences ...

August 23, 2021

Engineering trust, accelerating growth and sculpting change are the three overarching trends on the Gartner, Inc. Hype Cycle for Emerging Technologies, 2021 that will drive organizations to explore emerging technologies such as nonfungible tokens (NFT), sovereign cloud, data fabric, generative AI and composable networks to help secure competitive advantage ...

August 09, 2021

Artificial Intelligence (AI) technology has hit the mainstream, as 93% of businesses are currently exploring or deploying some level of AI in ITSM, according to a new survey by IDC and Freshworks ...

August 03, 2021

Four new trends in cloud computing are continuing to expand the breadth of cloud offerings and capabilities, accelerating growth across all segments in the public cloud services market, according to Gartner, Inc. The four trends are: cloud ubiquity, regional cloud ecosystems, sustainability and carbon-intelligent cloud, and cloud infrastructure and platform service (CIPS) providers' automated programmable infrastructure ...

July 22, 2021

In response to the global pandemic, companies have given their workforce the tools they need to work remote. And research shows it has increased their engagement and productivity. But these gains are on the brink of being wiped out. According to a new study from Citrix Systems, Inc., employees feel they've been given too many tools and not enough efficient ways to execute. And it's hindering their ability to get things done ...

June 29, 2021

With every organization now being a digital organization, observability should be viewed as a core competency, not a cutting-edge differentiator, according to The State of Observability 2021, a report from Splunk ...

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