APM
ExtraHop Networks announced a new report from TRAC Research detailing the performance management challenges organizations face in today's increasingly dynamic and complex IT environments.
CA Technologies announced the results of sponsored research that shows a strong relationship between use of an executive dashboard and the revenue growth of the overall business.
Jonah Kowall, Research Director in Gartner's IT Operations Research group, discusses additional new requirements for the Magic Quadrant, as well as the challenges of APM ...
Jonah Kowall, Research Director in Gartner's IT Operations Research group, discusses SaaS APM - the new requirement for the 2012 Magic Quadrant for APM ...
Jonah Kowall, Research Director in Gartner's IT Operations Research group, discusses the Cool Vendors in Application Performance Monitoring report, and emerging technologies in APM ...
I was struck by the title of a recent blog post, Customer as Enemy, by Gartner Research Director Aneel Lakhani ...
Application Developers are responsible for the design, configuration, implementation, integration, and tuning of all the applications running on the network - from the interface, to the underlying components, to the various services behind them. These are all factors which inevitably affect the end user experience and the customer's impression of the business ...
Quocirca conducted a research project across the USA and Europe to investigate what would be top of mind for CIOs and their management teams in 2012. We asked respondents to select their top 5 priorities from a list of 15 hot IT issues. These ranged from desktop upgrades, through various types of cloud deployment and network issues to improving the way applications are delivered ...
If done right, APM can save you money in a variety of ways. Experts from across the industry have provided some insight on the many – and sometimes unexpected – ways APM can save your organization money ...
Back in March I wrote a blog entitled "The Many Dimensions of User Experience Management", in which I suggested that UEM was not in any way just a subset of APM or application performance management, but part of a larger continuum inclusive of business impact, user productivity and even portfolio planning ...
Multisourced IT operating models are increasingly common and offer many potential benefits ... One way to address the challenges posed by multisourcing is through a discrete Service Integration and Management (SIAM) function. An effective SIAM function enables organizations to take advantage of the flexibility and innovation of multisourcing and standard services while delivering integrated services to the business ...
There is a trend towards Cloud and SaaS (Software-as-a-Service) offerings for Service Management tools ... One of the key advantages outlined by the tools vendors is the ability to get the software up and running in a matter of days or weeks, which is definitely attractive to those who normally experience projects which take 6-12 months to do this ...
The IT Operations team is the closest to the metal when it comes to supporting end-to-end application performance. They are the ones everyone depends on to keep up with the rapidly shifting landscape of the latest technologies and solutions, developing capabilities that support automated discovery, configuration, and systems-wide performance management ...
This blog is the corollary to The Anatomy of APM which outlines four foundational elements of a successful APM strategy: Top Down Monitoring, Bottom Up Monitoring, Reporting, and Incident Management. Here I provide a deeper context on how the event-to-incident flow is structured ...
Of all the stakeholders in the business, Applications Support is truly the team in the trenches. They have to hold the line against the toughest, most challenging and important members of the whole IT ecosystem - application users ...
Online user reviews have completely changed the way we make buying decisions as consumers. We've decided to take the success of B2C social networking and review sites and apply them to the market for APM and other enterprise IT products - meaning to provide IT professionals with a community platform to share reviews and connect with each other to make the best buying decision ...
A new study conducted by Ipanema Technologies and Easynet found that corporate networks across Europe are experiencing significant performance problems due to blind spots around applications.
Attendees at the Interop conference in Las Vegas proved what the majority already assumed to be true: there are numerous benefits to adopting cloud computing and cloud services. Yet a survey of 102 network engineers on the show floor revealed another fact: cloud causes some problems when trying to troubleshoot application performance ...
My latest research found that only about 65% of "commercial enterprise management products" purchased are currently in use -- the rest are languishing on a shelf somewhere, just waiting to be dusted off and deployed. Here are a few tips to ensure that your purchases don't end up in a back room collecting dust ...
SaaS has received a lot of success and adoption in the past five years, unfortunately less in APM than other markets. With Cloud computing gaining momentum you're likely to see SaaS APM adoption increase significantly as more applications are deployed to the Cloud. Here's the top 5 advantages that SaaS-based APM can offer ...
On May 8, 2012, EMA announced that it was combining my Business Service Management practice with Julie Craig’s Application Management practice – into the newly unified practice area Application and Business Services ...
APM can cost you money or save you money. It all depends on how you approach your deployment. Experts from across the industry have provided the following valuable tips on how you can save money and gain faster ROI on your APM deployment ...
Transaction-level monitoring matters more and more within enterprise operations environments - if for no other reason than so many different teams within the IT operations and application support ecosystems can benefit ... So who exactly are the team members that need transaction-level monitoring? These are some of the most critical members of the business. Their roles are inter-related and yet their responsibilities are sufficiently distinct ...
When rolling out an Application Performance Management (APM) solution, selection of your Manager of Managers (MoM) and how it will support the overall solution is critical ...
New applications bring the promise of increased productivity, happier end users and better business benefits. But if the new app stalls on the network, IT managers will only be hearing about the problems the technology causes. Here are a few fixes for often overlooked issues that can crop up when IT is rolling out a new application ...
