The APM Blog
In recent years, with the emergence of newer technologies ranging from the cloud to machine learning, IT modernization has evolved from a replacement of end-of-life infrastructure to an enabler of innovation and business value. It is a complex process that can take months or even years, but a recent survey shows that the effort begins to deliver measurable results almost as soon as an organization executes the first steps on its roadmap ...
Digital technologies have enveloped our lives like never before. Be it on the personal or professional front, we have become dependent on the accurate functioning of digital devices and the software running them. The performance of the software is critical in running the components and levers of the new digital ecosystem. And to ensure our digital ecosystem delivers the required outcomes, a robust performance testing strategy should be instituted ...
In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...
The results are in from Data-Driven IT Automation: A Vision for the Modern CIO. We were overall very pleased with the data, which was consistent and sometimes even revelatory ...
The prospect of a pandemic, as unsettling as it is, can serve as a forcing issue that ensures your IT operation be ready to deal with almost anything, from a natural disaster to severe weather or a local outbreak of flu or norovirus. Your first priority must be to protect your people ...
Any digital marketing strategy is underpinned on technology but making it a success needs additional efforts. These relate to changing an organization’s operating and business models, and its overall work culture. This also means engaging digital transformation services for integrating voluminous data to understand the customer behavior. Digital business transformation is about aligning your business with the requirements of the modern world ...
A widening gap between IT resources and the demands of managing the increasing scale and complexity of enterprise cloud ecosystems is evident, according to Top challenges for CIOs on the road to the AI-driven autonomous cloud, a new report based on a global survey of 800 CIOs conducted by Vanson Bourne and commissioned by Dynatrace ...
Cloud-based project management (PM) software has become increasingly popular in the last five years. In this blog, we'll dig into the data from our 2019 PM software user report and expand on the rise of cloud-based PM tools, highlighting who is using these tools and what they're using them for ...
EMA is about to embark on some new research entitled Data-Driven Automation: A Vision for the Modern CIO. We're trying to piece a puzzle together that so far we don't believe anyone to date has fully done — seek out where and how IT is moving toward integrated strategies for automation in context with real-world objectives and obstacles. We'll be looking at four use cases, each of will no doubt tell its own story ...
Many pitfalls await CIOs on the journey to the cloud. In fact, a majority of companies have been only partially successful, while some are outright failing. To learn more about this migration, Business Performance Innovation (BPI) Network surveyed IT and business executives and conducted in-depth interviews ...
Useful digital transformation means altering or designing new business processes, and implementing them via the people and technology changes needed to support these new business processes ...
The word "digital" is today thrown around in word and phrase like rice at a wedding and never do two utterances thereof have the same meaning. Common phrases like "digital skills" and "digital transformation" are explained in 101 different ways. The outcome of this is a predictable cycle of confusion, especially at business management level where often the answer to business issues is "more technology" ...
A brief introduction to Applications Performance Monitoring (APM), breaking it down to a few key points, followed by a few important lessons which I have learned over the years ...
As the data generated by organizations grows, APM tools are now required to do a lot more than basic monitoring of metrics. Modern data is often raw and unstructured and requires more advanced methods of analysis. The tools must help dig deep into this data for both forensic analysis and predictive analysis. To extract more accurate and cheaper insights, modern APM tools use Big Data techniques to store, access, and analyze the multi-dimensional data ...
According to a study by Forrester Research, an enhanced UX design can increase the conversion rate by 400%. If UX has become the ultimate arbiter in determining the success or failure of a product or service, let us first understand what UX is all about ...
OK, I admit it. "Service modeling" is an awkward term, especially when you're trying to frame three rather controversial acronyms in the same overall place: CMDB, CMS and DDM. Nevertheless, that's exactly what we did in EMA's most recent research: Service Modeling in the Age of Cloud and Containers. The goal was to establish a more holistic context for looking at the synergies and differences across all these areas ...
APM tools are your window into your application's performance — its capacity and levels of service. However, traditional APM tools are now struggling due to the mismatch between their specifications and expectations. Modern application architectures are multi-faceted; they contain hybrid components across a variety of on-premise and cloud applications. Modern enterprises often generate data in silos with each outflow having its own data structure. This data comes from several tools over different periods of time. Such diversity in sources, structure, and formats present unique challenges for traditional enterprise tools ...
Top performing organizations (TPOs) in managing IT Operations are experiencing significant operational and business benefits such as 5.9x shorter average Mean Time to Resolution (MTTR) per incident as compared to all other organizations, according to a new market study from Digital Enterprise Journal ...
Do you get excited when you discover a new service from one of the top three public clouds or a new public cloud provider? I do. But every time you feel excited about new cloud offerings, you should also feel a twinge of fear. Because in the tech world, each time we introduce something new we also add a new point of failure for our application and potentially a service we are stuck with. This is why thinking about the long-tail cloud for your organization is important ...
Over the last several years, EMA research found that enterprises are actively expanding their use of network automation tools.To understand these automation projects more fully, EMA has completed a new study, titled "Enterprise Network Automation for 2020 and Beyond" ...
