AIOps

September 10, 2020

How is the AIOps market evolving? The answer in five words is: "Toward increasing levels of diversity." In the EMA Radar Report AIOps: A Guide for Investing in Innovation, EMA examined 17 vendors with cross-domain AIOps capabilities, along with doing 31 deployment interviews, and discovered a high degree of variety in design, functionality and purpose ...

September 09, 2020

In 2020, our society is undergoing massive upheaval and businesses are being forced to adapt on the fly. During this period of crisis, the companies that make the necessary adjustments the quickest will succeed. We're already seeing it happen in the accelerated push toward digitization, as companies that smoothly digitize their customer experiences move forward and those that don't get left behind ...

September 08, 2020

In Episode 6, Mark Thiele, Co-Founder and CEO of Edgevana, joins the AI+ITOPS Podcast to discuss taking AIOps to the edge ...

September 02, 2020

Most business executives are worried about the competition taking them down. What they don't realize is, their own IT can do an equal amount of damage. Without realizing this fact, most organizations are one high-profile incident away from losing a lot of their customers ...

August 31, 2020

In Episode 5, Bhanu Singh, SVP of Engineering and DevOps at Opsramp, joins the AI+ITOPS Podcast to discuss the hype vs. the reality of AIOps — the expectations, the challenges and the real achievable value ...

August 24, 2020

In Episode 4, IBM Fellow Mac Devine, VP & CTO Strategic Customer Success, Watson Cloud Division of IBM, joins the AI+ITOPS Podcast to discuss the data-driven organization, the Big Data behind AIOps, and how to get the right data at the right time with the right insights ...

August 17, 2020

In Episode 3, cloud computing pioneer Mike Kavis, Managing Director at Deloitte Consulting, joins the AI+ITOPS Podcast to discuss the people and teams behind ITOps, DevOps, AIOps and CloudOps ...

August 10, 2020

In Episode 2, Jonah Kowall, CTO of Logz.io and former Gartner Research VP, joins the AI+ITOPS Podcast to discuss some of the hottest topics in ITOps today, including AIOps, Open Telemetry, Observability, and the challenges of Big Data in AI ...

August 03, 2020

APMdigest and The Field CTO joined forces to launch the AI+ITOPS Podcast. The mission of the podcast is to discuss the struggles faced by ITOps — such as digital transformation and the need to keep IT services "always on" — and explore how AI/ML, AIOps, APM and other ITOps and DevOps technologies can help. Episode 1 features guest Dennis Drogseth, VP at Enterprise Management Associates (EMA) ...

July 09, 2020

Enterprises that halted their cloud migration journey during the current global pandemic are two and a half times more likely than those that continued their move to the cloud to have experienced IT outages that negatively impacted their SLAs, according to Virtana's latest survey report The Current State of Hybrid Cloud and IT ...

June 25, 2020

I've had the opportunity to work with a number of organizations embarking on their AIOps journey. I always advise them to start by evaluating their needs and the possibilities AIOps can bring to them through five different levels of AIOps maturity. This is a strategic approach that allows enterprises to achieve complete automation for long-term success ...

June 24, 2020

Sumo Logic recently commissioned an independent market research study to understand the industry momentum behind continuous intelligence — and the necessity for digital organizations to embrace a cloud-native, real-time continuous intelligence platform to support the speed and agility of business for faster decision-making, optimizing security, driving new innovation and delivering world-class customer experiences. Some of the key findings include ...

May 06, 2020

The new normal includes not only periodic recurrences of Covid-19 outbreaks but also the periodic emergence of new global pandemics. This means putting in place at least three layers of digital business continuity practice ...

May 05, 2020

The global pandemic has radically changed how enterprise IT services are consumed, both in the short and long term. Here's how AIOps can help IT Ops teams ...

April 27, 2020

The economic impact of Covid-19 is morphing on a daily basis. Under these conditions, IT execs are quickly re-shifting all priorities and strategies to cope with palpable uncertainty over the next 12 months. OpsRamp recently conducted a survey to learn how IT leaders will cope in the coming months ...

April 16, 2020

Visualization, customization, and artificial intelligence (AI) shape the current APM market, but what can we expect to see in the future? What are the evolving trends in automation and monitoring tools that DevOps teams look out for? How can DevOps teams utilize APM solutions and get the most out of them? Read on to learn more ...

April 02, 2020

The results are in from Data-Driven IT Automation: A Vision for the Modern CIO. We were overall very pleased with the data, which was consistent and sometimes even revelatory ...

March 17, 2020

Application backend monitoring is the key to acquiring visibility across the enterprise's application stack, from the application layer and underlying infrastructure to third-party API services, web servers and databases, be they on-premises, in a public or private cloud, or in a hybrid model. By tracking and reporting performance in real time, IT teams can ensure applications perform at peak efficiency — and guarantee a seamless customer experience. How can IT operations teams improve application backend monitoring? By embracing artificial intelligence for operations — AIOps ...

February 13, 2020

Over the last few decades, IT departments have decreased budgets in part because of recession. As a result, they have are being asked to do more with less. The increase in work has amplified the need for automation ...

January 30, 2020

In response to noisier and more complex IT environments, operations teams are growing in size and using more monitoring tools. But timely outage detection, investigation and resolution are still a major challenge ...

January 23, 2020

EMA is about to embark on some new research entitled Data-Driven Automation: A Vision for the Modern CIO. We're trying to piece a puzzle together that so far we don't believe anyone to date has fully done — seek out where and how IT is moving toward integrated strategies for automation in context with real-world objectives and obstacles. We'll be looking at four use cases, each of will no doubt tell its own story ...

January 09, 2020

With AI on the edge, companies will more easily monitor desktops, tablets and other end-user devices. AIOps will enable IT to guide employees on improving productivity from the applications installed on their devices while delivering greater visibility and control around the entire IT environment ...

January 08, 2020

2020 will see AIOps adoption going mainstream as use cases crystallize for improving IT efficiencies and supporting faster decision-making. Expect AI-enhanced automation to become smarter and more contextual, move towards the edge, and used increasingly for customer and user experience analysis. Yet there are significant challenges and cautions, which will shape AI's development in not only IT but across business and society ...

December 16, 2019

Industry experts offer predictions on how APM and related technologies will evolve and impact business in 2020. Part 3 covers more about AIOps, AI and Machine Learning (ML) ...

December 02, 2019

xMatters recently released the results of its Incident Management in the Age of Customer-Centricity research study to better understand the range of various incident management practices and how the increased focus on customer experience has caused roles across an organization to evolve. Findings highlight the ongoing challenges organizations face as they continue to introduce and rapidly evolve digital services ...

Pages