Digital Transformation
The prospect of digital transformation for smaller retailers (and convenience stores in particular) often raises the traditional concerns about security, cost, or a lack of skilled IT staff — leading to the feeling that it's just too daunting to undertake. The good news is that retailers of any size can now begin their own digital transformation journey by selectively introducing technologies that quickly make their business more competitive. Here are five key steps smaller retailers can take to streamline their journey ...
A new technology role is emerging within organizations, "Business Technology," also called Business Applications or Business Systems. This is the team charged with rolling out apps, integrations, and automations in their companies, according to State of Business Technology Report ...
Many organizations are starting to realize the benefits of increased scale and velocity of application deployment in their businesses, according to the 2020 State of Application Services report from F5 Networks ...
Businesses globally face a "digital ceiling" when it comes to digital transformation, according to new research from Infosys Knowledge Institute (IKI). The study reveals that businesses must change their mindsets to achieve sophisticated levels of digital maturity ...
Most (93%) enterprises are undergoing some kind of digital transformation driven primarily by a desire to cut costs (77%) and improve customer experience (71%), according to the State of Enterprise Digital Transformation survey conducted by Hanover Research and commissioned by AHEAD. Yet of those surveyed, almost half (42%) are struggling to achieve success as they fall behind schedule or their efforts stall altogether ...
Digital transformation has widely become a strategic imperative for businesses with nearly all respondents (92%) currently undertaking initiatives or planning to in the next year, according to the 2020 Connectivity Benchmark Report from MuleSoft and Vanson Bourne. However, significant integration challenges exist for 85% of organizations — stalling digital transformation and negatively impacting revenue, speed to market and customer experiences ...
Modern enterprises rely upon their IT departments to deliver a seamless digital customer experience. Performance and availability are the foundational stepping stones to delivering that customer experience. Along those lines, this month we released a new research study titled the IT Downtime Detection and Mitigation Report that contains recommendations on how to best prevent, detect or mitigate brownouts and outages, given the context of today’s IT transformation trends ...
When it comes to growing a successful company, research shows it isn't about getting the most out of employees, but delivering an experience that empowers them to be and do their best. And according to Priming a New Era of Digital Wellness, a new study conducted by Quartz Insights in partnership with Citrix Systems, technology is the secret to doing so ...
To effectively deliver a great CX requires that the CX team, which represents the business requirements, and the IT/ digital team, which represents the technological possibilities and can execute on those, collaborate effectively. To better understand this dynamic, Cyara fielded research on the state of collaboration between IT/digital teams and CX professionals in North America ...
This year, enterprises that have not yet moved to the cloud will need to take a look at their current strategy and make critical decisions as moving to the cloud is now a business imperative. Embracing a cloud native strategy will create new and exciting business opportunities and insights, however, there are also many complexities and obstacles standing in the way of success. The following are five critical elements needed for long term cloud native transformation success ...
EMA is about to embark on some new research entitled Data-Driven Automation: A Vision for the Modern CIO. We're trying to piece a puzzle together that so far we don't believe anyone to date has fully done — seek out where and how IT is moving toward integrated strategies for automation in context with real-world objectives and obstacles. We'll be looking at four use cases, each of will no doubt tell its own story ...
Gartner highlighted the trends that infrastructure and operations (I&O) leaders must start preparing for to support digital infrastructure in 2020 ...
Industry experts offer predictions on how Digital Transformation will evolve and impact business in 2020 ...
Useful digital transformation means altering or designing new business processes, and implementing them via the people and technology changes needed to support these new business processes ...
xMatters recently released the results of its Incident Management in the Age of Customer-Centricity research study to better understand the range of various incident management practices and how the increased focus on customer experience has caused roles across an organization to evolve. Findings highlight the ongoing challenges organizations face as they continue to introduce and rapidly evolve digital services ...
For the past two years, Couchbase has been digging into enterprises' digital strategies. Can they deliver the experiences and services their end-users need? What pressure are they under to innovate and succeed? And what is driving investments in new technologies? ...
Adapting to new business requirements and technological shifts requires that IT Ops teams adopt a different viewpoint, and along with that, skills and culture. A survey by OpsRamp uncovered some common thinking among IT Operations leaders on how to address talent, budget, and data management pains amid digital disruption ...
Research conducted by ServiceNow shows that Gen Zs, now entering the workforce, recognize the promise of technology to improve work experiences, are eager to learn from other generations, and believe they can help older generations be more open‑minded ...
We're in the middle of a technology and connectivity revolution, giving us access to infinite digital tools and technologies. Is this multitude of technology solutions empowering us to do our best work, or getting in our way? ...
Enterprises depending exclusively on legacy monitoring tools are falling behind in business agility and operational efficiency, according to a new study, Prevalence of Legacy Tools Paralyzes Enterprises' Ability to Innovate conducted by Forrester Consulting ...
More than 92 percent of US respondents agree that Artificial Intelligence (AI) and Machine Learning (ML) will become important for how they run their digital systems ...
Progress has been made with digital transformation projects, however technology leaders are finding that running their digitally transformed organizations is challenging and they are under increased pressure to prove business value, according to a survey from New Relic ...
Digital transformation, migration to the enterprise cloud and increasing customer demands are creating a surge in IT complexity and the associated costs of managing it. Technical leaders around the world are concerned about the effect this has on IT performance and ultimately, their business according to a new report from Dynatrace, based on an independent global survey of 800 CIOs, Top Challenges for CIOs in a Software-Driven, Hybrid, Multi-Cloud World ...
