Feature Articles

December 15, 2011
David Hurwitz

Instead of throwing applications “over the fence” blindly to operations, a fluid and much more effective DevOps process inserts transparency, efficiency and ownership into the art of developing, releasing and the production use of critical applications. It also binds the two traditionally siloed teams together. The following are six critical steps IT can take to improve DevOps collaboration and ultimately the business bottom line, profitability ...

December 14, 2011
Jonathan Reeve

Storage arrays are faster and easier to configure, but with applications riding on top of virtualization using shared storage, arrays are often the hidden cause of application performance issues ...

December 05, 2011
Michael Sydor

If you’ve been thinking that your application is a candidate for the cloud then you need to obtain a real understanding of the performance capabilities and discuss with your cloud suppliers just what they can do to maintain or increase your current performance ...

December 05, 2011
Yuval Cohen

Neebula conducted a Business Service Management survey, covering 84 companies that have recently completed BSM projects. The majority of BSM projects took too long to complete, did not succeed to maintain accurate service models, and most of all, failed to meet their objectives ...

December 03, 2011
Raj Sabhlok and Suvish Viswanathan

APMdigest followers will already have read the article on Gartner's 5 Dimensions of APM. We'd like to look at this matter from a different angle: What are the important issues and goals to consider when evaluating a suite of APM solutions -- from one or more vendors -- to ensure that your APM solution will help IT operate at the new speed of business?

December 02, 2011
Pete Goldin

Gartner's recently published Magic Quadrant for Application Performance Monitoring defines “five distinct dimensions of, or perspectives on, end-to-end application performance” which are essential to APM ...

November 18, 2011
Zohar Gilad

The consumer IT movement means that expectations for performance have changed dramatically. Developers and IT managers need to understand the requirements for “instant-on” apps. If an application stops working, the user will ditch it and go download something else. So what can you do to avoid mobile application meltdown and failed ROI ...

November 17, 2011
Steve Tack

Mobile has arrived and is accelerating in a big way across industries like retail, financial services, travel and entertainment. To capitalize on the mobile web opportunity, you need to make your site's mobile user experience as fast, reliable, high-quality and user-friendly as possible ...

November 16, 2011
Zubair Aleem

Deciding to take the plunge and start Application Performance Management is a big first step. Choosing which application(s) to start monitoring is the next one. I suggest that Exchange is the perfect starting point ...

November 11, 2011
Charley Rich

Many things can, and will, go wrong during the development of an enterprise application. These issues underscore the importance of using test cycles to detect potential performance-robbing defects before the application is moved into production ...

October 18, 2011
Marc Borbas

As you start matching your list of requirements to the available products, you'll quickly realize that most APM systems are designed for different applications than the ones you want to build using AMQP ...

October 18, 2011
Edward Chaput de Saintonge

The trouble is the market rarely communicates the business value of APM. Typically, the focus is on the nuts and bolts, pitching at the technician. APM is much more than that. Managers who sit outside of IT need to know how it can reduce costs, drive productivity and motivate staff ...

October 18, 2011
Audrey Rasmussen

The difficulty of APM is that applications have many faces – kind of like multiple personalities ... The challenge is that each application has unique performance characteristics and user expectations that must be taken into account when managing performance ...

October 16, 2011
Roger Ruttiman

Good application performance monitoring in the cloud involves repeatedly monitoring and testing a few key areas that act differently in most cloud environments than they do in traditional situations ...

October 16, 2011
Hitesh Patel

By implementing ITIL best practices, companies in the public or private sector will experience positive results ... To better serve your customers and the organization where you reside, investing in ITIL could be the winning x-factor needed to jump-start this powerful journey ...

September 23, 2011
Zohar Gilad

The cloud can create more complexity and risk if an organization is unprepared to manage security, reliability, and transaction performance through the various physical and virtual layers ...

September 22, 2011
Sasha Gilenson

Today’s market environment demands businesses to change and adapt rapidly according to market dynamics, while still remaining in control. For business, these dynamics can mean sifting through what can amount to petabytes of data to act tactically and strategically ...

September 22, 2011
Richard Ptak

Today’s data center and business service operations and delivery environments are, and will continue to be, highly dynamic. They require active, intelligent and increasingly automated oversight and control of available assets (including infrastructure, processes, etc.) for reliable service delivery ...

September 21, 2011
Charley Rich

What you might not realize is that enterprises need to pay as much attention to keeping their middleware running smoothly as they do to their applications ...

September 21, 2011
Steve Harriman

The following are five key capabilities and offerings that help successful cloud service providers deliver the highest quality service, provide customers insight into usage and performance, and increase revenue ...

August 23, 2011
Steve Tack

A significant departure between traditional systems management approaches and Business Service Management (BSM) is that BSM enables IT teams to view technology not purely in terms of the health of individual infrastructure and application components, but as a set of cross-silo services that directly impact the business. Today's BSM dashboards must deliver the role-specific information that organizations need, in order to guide decisions that collectively improve the quality of business-critical services. With this in mind, here are five dashboard must-haves for BSM ...

August 23, 2011
Floyd Strimling

It seems that everyone in IT has caught “Cloud-fever” ... However, lost within the technology is the reality that someone is responsible for keeping the Cloud up and running. That someone is usually Operations personnel along with their fellow Systems, Network, Storage, and Security Engineers. The lifeline of these dedicated individuals is a unified monitoring and eventing system with a goal of providing relevant, functional, and timely alerts ...

August 23, 2011
Dan Turchin

Good mobile business applications are better than their PC counterparts because they are context-sensitive, aware of who is using them, and organized so essential features are easily accessible. The seven laws of effective mobile software design ensure that the mobile business applications used to manage IT in your enterprise provide the results you require ...

July 22, 2011
Dennis Drogseth - EMA

Dennis Drogseth, VP at EMA, wraps up his series of articles about CMDB/CMS.

July 20, 2011
Dennis Drogseth - EMA

Dennis Drogseth outlines CMDB/CMS use cases for Service Impact Management.