Downtime

June 15, 2017

40 percent of UK retail websites experience downtime during seasonal peaks, according to a recent study by Cogeco Peer 1 ...

June 14, 2017

Predictive analytics is a popular ITOA technology that you can leverage to improve your business by leaps and bounds. Predictive analytics analyzes relationships among various data points to predict behavioral trends, growth opportunities and risks, which can add critical value to your business. Here are a few questions to help you decide if predictive analytics is right for your business ...

May 16, 2017

Managing application performance today requires analytics. IT Operations Analytics (ITOA) is often used to augment or built into Application Performance Management solutions to process the massive amounts of metrics coming out of today's IT environment. But today ITOA stands at a crossroads as revolutionary technologies and capabilities are emerging to push it into new realms. So where is ITOA going next? With this question in mind, APMdigest asked experts across the industry — including analysts, consultants and vendors — for their opinions on the next steps for ITOA ...

April 28, 2017
Today 96 percent of organizations have Digital Transformation initiatives on their roadmap and more than half of those initiatives are in process now. However, there is a major disconnect between user expectations and what IT can deliver, and it is hindering innovation, according to a new survey by Veeam ...
February 15, 2017

IT departments often try to protect against downtime by focusing on the web application. Monitoring web application's performance helps identify malfunctions and their cause on a code level, so that the DevOps team can solve the problem. But, monitoring application performance only protects against application errors and ignores external factors such as network traffic, hardware, connectivity issues or bandwidth usage, all of which can have an impact performance and availability of a website ...

February 08, 2017

Industrial and technological revolutions happen because new manufacturing systems or technologies make life easier, less expensive, more convenient, or more efficient. It's been that way in every epoch – but Continuity Software's new study indicates that in the cloud era, there's still work to be done ...

January 24, 2017

It's an eye opener to see that while companies have implemented service management for the most part — more than 90 percent of companies reporting that they have an IT Service Management system (ITSM) — only 11 percent of companies stated that they have automated the process for organizing their response to IT outages and incidents, according to Everbridge's 2016 State of IT Incident Management report ...

November 21, 2016

Over the past few years, IT service management (ITSM) has become increasingly important to an organization's IT strategy, and companies are seeking new ways to improve IT service delivery and efficiency via better ITSM processes. Using advanced IT analytics, managers can identify blind spots and hidden gaps in their ITSM process as well as make accurate decisions by monitoring key metrics. Here is how advanced IT analytics can make the best of your IT service desk ...

November 01, 2016

The average European organization loses millions of pounds/euros every year from an average of three critical IT events (CIE) per month (36 per year), according to a report titled Masters of Machines III—Mitigating the Impact of Critical IT Events from analyst firm Quocirca ...

September 01, 2016

Do you know how much your organization risks with every potential outage? This infographic outlines the true cost of downtime ...

August 19, 2016

ScaleArc's Summer Blockbuster Survey found that 62 percent of Americans said they would be upset if they were purchasing movie tickets and the site or app went down, and 90 percent agreed that movie ticketing websites and apps should have no downtime this summer ...

July 19, 2016

While shoppers enjoy the bargains on Prime Day – a 24-hour sale on Amazon – few may realize that the success of such massive events hinges on network and application performance ...

February 08, 2016

Just seconds after her Super Bowl performance (and subsequent tour teaser), Beyonce found her website "slayed" by an onslaught of traffic and connection failures. This outage illustrates that even the biggest celebrities and brands can easily find their digital performance put to the test ...

January 08, 2016

If your critical business applications go down, or even run below peak level, your business pays a tremendous price. When a major IT incident occurs, engaging the right people quickly to restore service and manage communications is crucial. But security and business incidents occur so regularly that we aren't even surprised anymore when they happen. They come in the form of data breaches, malware attacks, power outages, intermittent service availability and performance degradation to name a few ...

December 10, 2015

The network is the unsung hero of any business; transporting information — actually, business value — to and from every resource, application, and employee, functioning quietly and invisibly in the background. Until there is a problem. The central network used to be the IT professional's primary concern. Now, remote and edge networks are a vital part of every organization. Savvy businesses monitor network performance and security all the way to the edge, giving them key insights on how to optimize business and improve operations. Let's look at 10 key insights worth monitoring from remote networks ...

November 30, 2015

E-shoppers rushed to the leading Nordic e-commerce sites when Black Friday started at midnight, forcing several of them to crash ...

April 30, 2015

Almost three-fourths (70%) of companies forget about documenting changes, up from 57% last year, according to Netwrix Corporation's 2015 State of IT Changes Survey. Undocumented changes pose a hidden threat to business continuity and the integrity of sensitive data. The survey shows that 67% of companies suffer from service downtime due to unauthorized or incorrect changes to system configurations, while the worst offenders are again enterprises in 73% of cases ...

April 20, 2015

We are starting to see an age where speed-of-thought analytical tools are helping to quickly analyze large volumes of data to uncover market trends, customer preferences, gain competitive insight and collect other useful business information. Likewise, utilizing ‘big data’ creates new opportunities to gain deep insight into operational efficiencies. Effective integration of big data analytics within corporate business processes is critical to harness the wealth of knowledge that can be extracted from corporate data. Here are five ways IT operations can use Big Data analytics to achieve operational efficiencies ...

April 17, 2015

Unscheduled downtime has a dramatic financial impact on businesses of all sizes, yet most businesses don't have adequate recovery technologies in place, according to an independent national survey of IT professionals conducted by Dimensional Research and commissioned by Axcient ...

February 04, 2015

IT is full of acronyms – so why should you care about Application-Aware Network Performance Management (AANPM)? Put simply, because it can save your organization time and money; help you manage your network, applications and services more effectively; and minimize downtime. The following are five reasons why AANPM matters in today’s enterprise networks ...

January 16, 2015

Of those surveyed, 82 percent of CIOs admit that they are unable to meet their business’s need for immediate, always-on access to IT services, according to the Veeam Data Center Availability Report 2014 ...

November 10, 2014

With Black Friday and Cyber Monday coming up, online retailers need to start preparing for an increased volume of website visitors and transactions. And, with more and more people turning to the Internet each year to purchase their goods and services, e-tailers must brace themselves for the biggest avalanche yet of online holiday shoppers. Remember the Target, Kohl’s and Walmart website crashes of holiday seasons past? Based on those incidents, e-tailers know they must ensure that downtime, performance issues or denial-of-service attacks don’t impact their service on those initial major holiday shopping days, and well into the holiday season, as that could hurt their bottom line or their business reputation ...

October 24, 2014

Traditional network vulnerabilities are causing more business impacts than most realize, resulting in revenue and job loss, according to a survey commissioned by Avaya ...

October 23, 2014

The challenge for the enterprise embracing the cloud is to build up the processes and resiliency necessary to build reliable systems from unreliable components. Otherwise, moving to the cloud will mean that your customers are the first people to notice when you are experiencing downtime ...

October 02, 2014

Our connected world continues to transform into a mobile one. The network is a constant and fascinating companion, which grants us 24/7 access where communication is instant and takes place across an array of devices, unconstrained by physical barriers. As a result, the IT infrastructure is more critical than ever for business operations. Companies and organizations are calling upon a variety of technologies that are changing the face of today’s network — from mobile devices, to cloud services, to web-based applications ...

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