Downtime

April 20, 2015

We are starting to see an age where speed-of-thought analytical tools are helping to quickly analyze large volumes of data to uncover market trends, customer preferences, gain competitive insight and collect other useful business information. Likewise, utilizing ‘big data’ creates new opportunities to gain deep insight into operational efficiencies. Effective integration of big data analytics within corporate business processes is critical to harness the wealth of knowledge that can be extracted from corporate data. Here are five ways IT operations can use Big Data analytics to achieve operational efficiencies ...

April 17, 2015

Unscheduled downtime has a dramatic financial impact on businesses of all sizes, yet most businesses don't have adequate recovery technologies in place, according to an independent national survey of IT professionals conducted by Dimensional Research and commissioned by Axcient ...

February 04, 2015

IT is full of acronyms – so why should you care about Application-Aware Network Performance Management (AANPM)? Put simply, because it can save your organization time and money; help you manage your network, applications and services more effectively; and minimize downtime. The following are five reasons why AANPM matters in today’s enterprise networks ...

January 16, 2015

Of those surveyed, 82 percent of CIOs admit that they are unable to meet their business’s need for immediate, always-on access to IT services, according to the Veeam Data Center Availability Report 2014 ...

November 10, 2014

With Black Friday and Cyber Monday coming up, online retailers need to start preparing for an increased volume of website visitors and transactions. And, with more and more people turning to the Internet each year to purchase their goods and services, e-tailers must brace themselves for the biggest avalanche yet of online holiday shoppers. Remember the Target, Kohl’s and Walmart website crashes of holiday seasons past? Based on those incidents, e-tailers know they must ensure that downtime, performance issues or denial-of-service attacks don’t impact their service on those initial major holiday shopping days, and well into the holiday season, as that could hurt their bottom line or their business reputation ...

October 24, 2014

Traditional network vulnerabilities are causing more business impacts than most realize, resulting in revenue and job loss, according to a survey commissioned by Avaya ...

October 23, 2014

The challenge for the enterprise embracing the cloud is to build up the processes and resiliency necessary to build reliable systems from unreliable components. Otherwise, moving to the cloud will mean that your customers are the first people to notice when you are experiencing downtime ...

October 02, 2014

Our connected world continues to transform into a mobile one. The network is a constant and fascinating companion, which grants us 24/7 access where communication is instant and takes place across an array of devices, unconstrained by physical barriers. As a result, the IT infrastructure is more critical than ever for business operations. Companies and organizations are calling upon a variety of technologies that are changing the face of today’s network — from mobile devices, to cloud services, to web-based applications ...

May 22, 2014

Nearly half of survey respondents are plagued by regular IT performance and availability issues, according to IT Growth and Transformation, a survey of UK CIOs and IT leaders ...

May 08, 2014

The following are four reasons why you should utilize Application Performance Management (APM) tools ...

April 21, 2014

Tolerance for application downtime is decreasing, the cost of service slowdowns and interruptions is increasing, and the resources dedicated to manage the entire, complex, heterogeneous environment are flat at best if not shrinking. You don’t need a crystal ball to see that this is a recipe for disaster ...

March 14, 2014

Today's businesses are far more dependent on IT services than ever, and that's true whether you're talking about internal IT services used to drive strategic operations, or external IT services used to satisfy client and customer demand. Among the more daunting long-term potential consequences of downtime to the organization are these ...

January 02, 2014

The key 2014 trends in web and mobile performance: a new faster Internet – with optimized protocols ...

December 12, 2013

A recent poll on Business Service Reliability found that IT needs to put an increased focus on managing and measuring the customer experience to improve business outcomes ...

November 20, 2013

The headlines are filled with news of retail website failures and crashes – most recently with the launch of Obamacare and the continuing healthcare.gov crashes due to high visitor load. Some of this attention is due to the media's insatiable appetite for bad news, some of it is fueled by massive user dissatisfaction, but for the most part; websites are just simply failing more. Quite often, sites go down because organizations are not sufficiently prepared to manage the risks that exist because of the complexity that surrounds their sites ...

October 29, 2013

In this era of unprecedented complexity, it's virtually impossible for a modern website to eliminate all the risk associated with using third parties. However, there are proactive strategies an organization can implement to better manage and minimize their risk ...

October 28, 2013

What is the cost of downtime? The answer obviously depends on various factors such as the size of an organization, the industry, the duration of the outage and the number of people impacted. To provide a ballpark, though, the Uptime Institute Symposium estimates an average cost of $5,600 per minute. And it's not all about dollars and cents. Reputation, customer retention, employee satisfaction and overall confidence can be shaken by even a short outage ...

September 05, 2013

There’s a new, third wave of smarter, more sophisticated analytics hitting the APM market; these solutions are designed to help shorten the duration of outages and possibly prevent them by giving application operators earlier warnings of problems brewing beneath the surface ...

August 19, 2013

One of the main benefits from implementing a holistic APM solution is, that every stakeholder in delivering the end user experience, will have the same perspective and information to base their decisions and actions on, which ensures business continuity ...

August 14, 2013

This is quite possibly the most important list we have posted on APMdigest. The bottom-line business benefits are what APM is really all about, or should be all about, although the market can forget this at times. But the reality is that no company should be deploying Application Performance Management unless they are using it to drive bottom-line business benefits such as those on this list. The benefits on this list are the payoff, the end result, the ultimate reason for APM ...

March 19, 2013

Average downtime per outage across clouds, private data centers and traditional hosting providers is 7.5 hours, according to a new infographic created by RightScale ...

October 26, 2012

On October 23rd, Amazon suffered another notable and very public outage — one of several major service disruptions in 2012 ...

June 13, 2012

If done right, APM can save you money in a variety of ways. Experts from across the industry have provided some insight on the many – and sometimes unexpected – ways APM can save your organization money ...

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