IT Culture

April 09, 2019

Tech pros have one foot grounded in today's hybrid IT realities while also setting their sights on emerging technology, according to IT Trends Report 2019: Skills for Tech Pros of Tomorrow ...

March 21, 2019

Achieving audit compliance within your IT ecosystem can be an iterative process, and it doesn't have to be compressed into the five days before the audit is due. Following is a four-step process I use to guide clients through the process of preparing for and successfully completing IT audits ...

February 27, 2019

In an era of continuous change, a proactive and adaptive culture is a critical asset and CIOs will play a key role in establishing the right mindsets and practices. Gartner predicts that by 2021, CIOs will be as responsible for culture change as chief HR officers ...

February 26, 2019

Tech professionals in DevOps, web product manager (WPM), and developer roles demonstrate a lack of focus on priority business and career growth activities due to daily time spent troubleshooting application issues, according to a new report ...

January 11, 2019

I would like to highlight some of the predictions made at the start of 2018, and how those have panned out, or not actually occurred. I will review some of the predictions and trends from APMdigest's 2018 APM Predictions. Here is Part 2 ...

January 08, 2019

Monitoring and observability requirements are continuing to adapt to the rapid advances in public cloud, containers, serverless, microservices, and DevOps and CI/CD practices. As new technology and development processes become mainstream, enterprise adoption begins to increase, bringing its own set of security, scalability, and manageability needs. I sat down with Stephen Elliot, VP of Management Software and DevOps at IDC, to discuss where the market is headed, how legacy vendors will need to adapt, and how customers can get ahead of these trends to gain a competitive advantage ...

December 19, 2018

APMdigest invited industry experts to predict how APM and related technologies will evolve and impact business in 2019. Part 5 covers the evolution of ITOA and its impact on the IT team ...

December 06, 2018

Today there is an urgent need for Agents of Transformation, a new breed of technologist, primed to drive innovation and enable companies to thrive in the face of rapid technological advancement, according to The Agents of Transformation Report from AppDynamics, a Cisco company ...

October 24, 2018

Whether proactive or reactive in nature, war room sessions fundamentally come down to problem solving. But the ultimate goal is to eliminate these sessions altogether. However, sometimes problems still happen no matter how proactive you are. If you have to go to the war room, and you want to win, here are some key tips ...

October 23, 2018

For anyone that's been in a war room, there's no denying that it can be an intense place. Teams go to the war room to win. But, the ideal outcome is a solid plan or solution designed to deliver the best outcome while utilizing the least resources. What are some of the key triggers that drive IT teams into the war room and how can you prepare yourself to contribute in a positive way? ...

October 04, 2018

TEKsystems released the results of its 2018 Forecast Reality Check, measuring the current impact of market conditions on IT initiatives, hiring, salaries and skill needs. Here are some key results ...

September 28, 2018
I developed a Glossary, aimed at introducing topics and indicating where simple further reading can be found about the differences between CS and IT in their applicability to computing needs in today's workplace ...
September 27, 2018

I believe that in the UK and US there is a lack, nay absence, of pragmatic computing education which matches the needs of the current business world of information technology (IT) ...

September 18, 2018

To celebrate IT Professionals Day 2018 (this year on September 18), the SolarWinds IT Pro Day 2018: A World Powered by Tech Pros survey explores a "Tech PROactive" world where technology professionals have the time, resources, and ability to use their technology prowess to do absolutely anything ...

September 17, 2018

Are digital war rooms obsolete because they're just a place for managers of siloed business units to find someone else to blame for a critical IT event such as a security breach? Far from it. Enterprises find these emergency response teams just as important, if not more important, than ever ...

September 04, 2018

While digital transformation may be the initiative du jour, newly released research shows IT pros are far more concerned about day-to-day performance and maintaining critical infrastructure than they are about shifting focus to IT innovation ...

August 27, 2018

The need for an improved end-user-experience starts with Digital Intelligence. That means IT Leaders need to understand and make decisions on what is happening within the ecosystem they support ...

June 08, 2018

As many IT workers develop greater technology skills and apply them to advance their careers, many digital workers in non-IT departments believe their CIO is out of touch with their technology needs. A Gartner, Inc. survey found that less than 50 percent of workers (both IT and non-IT) believe their CIOs are aware of digital technology problems that affect them ...

June 05, 2018

Digital Transformation requires more than just the latest technology, it's a mindset that iterative change is on the way and should be embraced. This also requires us to factor in the people and process parts of the equation and find ways to measure the end-user-experience (EUE). One way to do this is to sponsor an Application Performance Monitoring (APM) initiative that can provide visibility to the business, help communicate the progress, and highlight the impacts to the organization. ...

May 24, 2018

Customer service is king for IT decision-makers in the UK when it comes to the key checklist of what they look for in an IT vendor, according to a new study by Cogeco Peer 1. The vast majority of respondents (85%) believe that their organization’s most prominent current IT vendor can improve its service ...

May 18, 2018

The deeper intricacies of the site reliability engineer (SRE) role are still evolving, and to gain some insights into what the role actually entails we recently conducted a survey aimed at this growing group. The role may vary from organization to organization. The commonalities we identified include the following ...

May 15, 2018

APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation. Part 7, the last installment, offers some final thoughts about "tools" that are not necessarily technology ...

April 17, 2018

IT Transformation can result in bottom-line benefits that drive business differentiation, innovation and growth, according to new research conducted by Enterprise Strategy Group (ESG) ...

April 12, 2018

This is the third in a series of three blogs directed at recent EMA research on the digital war room. In this blog, we'll look at three areas that have emerged in a spotlight in and of themselves — as signs of changing times — let alone as they may impact digital war room decision making. They are the growing focus on development and agile/DevOps; the impacts of cloud; and the growing need for security and operations (SecOps) to team more effectively ...

April 05, 2018

The digital war room — physical, virtual or hybrid — is not in retreat but in fact is growing in scope to include greater participation from development and security. It's also becoming more proactive, with on average more than 30% of "major incidents" before they impacted business service performance. In this blog I'm providing a few additional highlights from the insights we got on digital war room organization and processes ...

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