IT Culture
Sometimes the results of your performance work contain bad (expensive, disruptive, or embarrassing) news. If that is the case, here are two suggestions that will make delivering that news easier and ultimately more useful for all involved ...
Although organizations are rapidly deploying emerging unified communications, cloud, mobile, and network technologies, network teams lack visibility into applications and end-user experience due to relying on legacy monitoring tools, according to the Sixth Annual State of the Network Global Study by Network Instruments ...
SolarWinds has released a new video in celebration of the sysadmin ...
Whether on vacation, working from home or on-the-go, an IT professional's work is rarely ever done. SolarWinds outlines five of the top IT challenges an IT pro may encounter when working remotely and offers practical tips for a real-time resolution ...
Operational silos are often preventing organizations from realizing the promise of improved business performance and highlighted the need for a broad set of integrated cloud applications, according to Oracle's Cloud for Business Managers: the Good, the Bad, and the Ugly report ...
While the majority of IT professionals are confident in their ability to respond to the needs of the business, almost a third still equated the visibility of their IT department into their company's business initiatives to a foggy day in London, according to the 2013 Cisco Global IT Impact Survey ...
CIOs must realize that innovation needs to go well beyond the technology used to manage big data, according to Gartner, Inc. To get maximum value, enterprises will need to seek and embrace innovation in the way business problems are analyzed with big data ...
IT managers from companies around the world are struggling with network and application performance issues as new technologies and high-bandwidth applications continue to consume network resources at an alarming rate, according to new research from Exinda and Aberdeen Group ...
The accelerating pace of technology change is forcing IT decision-makers to adopt new strategies that keep their existing technology investments from becoming a drag on business value ...
The number of US IT professionals considering leaving their job due to workplace stress has declined from 67% last year to 57% in 2013, a 10 point drop in one year, according to GFI Software's second annual IT Administrator Stress Survey.
The writing on the wall is bold: The role of the network team is changing ...
How many IT professionals does it take to fix an issue? The answer is five, working a combined average of 100 hours a week to fix unexpected IT issues, proving why IT continues to focus on efficiency ...
I promised that I'd make some recommendations for handling all the chaos that potentially occurs when you combine ecosystem interdependencies with a more consumer-driven IT operational model. I’ve decided to highlight seven key points relevant to the problem ...
The 2013 network priorities for typical midsized organizations are an exercise in pragmatic intelligence, as CIOs and senior network managers wrestle to simplify, streamline and consolidate in order to embrace the next phase of network innovation, according to Exinda ...
To begin a column, blog, or presentation with the idea that IT is undergoing a unique state of transformation may verge on cliché. And yet it’s still the truth. Moreover, this is a transformation that I would argue is more significant than the move to client/server off the mainframe, or even more significant than the advent of the Internet, itself. At least in terms of changing the role of IT and how IT needs to operate ...
Unified performance management breaks down the silo approach in which organizations tend to focus on a single issue within different groups, even if there may be huge implications ranging from the end user to the CEO. Instead of following the old approach of focusing on a single issue or user performance, the unified performance management strategy can be deployed across the enterprise in four key steps ...
IT is struggling to keep up with the resulting pace of service demand, according to a new survey by Serena of 200 IT professionals that focused on the current state of IT Service Management (ITSM), with a particular focus on what ITIL calls Service Transition ...
Building a bridge between IT and business starts with problem definition. Many times we can trace the gap between these functions to the fact that they both address different problems ...
We as an IT industry should be forcing the bridging of the IT and business gap. Why? The two should be one, like Peanut Butter & Jelly ...
We have been talking about this problem for years - the gap between IT and Business. All the experts have advised that bridging this gap should be a high priority for any company. The following is catalog of suggestions from across the APM industry on how to bring IT and Business closer together ...
The changing shape of IT is causing CIOs to question the role of IT in the organization and the part they will play in it, according to Gartner, Inc., which has identified four dominant futures for IT in the organization ...
I had a series of meetings recently with a senior finance director for a Central Government organization in the UK. His problem was simple; due to government cuts every department was being asked to show its value. After a few meetings the board were convinced that measuring application performance was a good KPI to measure. But they voiced their challenge - how to get the IT director to work with them ...
Aligning IT to the business has a few benefits for organizing hardware and software spending as well as where you and your staff’s time is spent. By understanding business goals and how IT services align to those goals you can prioritize how you ...
Convincing the astute executive who is cautious in making an impetuous decision on an APM investment can prove to be challenging. The following are three points to consider when presenting APM's panoramic view of the enterprise and articulating its benefits ...
In many organizations, security operations work in siloes to IT Operations. As a result, security vulnerabilities have to be handled twice: once by the SOC groups or security teams, and secondly by the IT Operations team who could not initially identify the issue. Consequently, you cannot establish any automation for information sharing or event correlation between security vulnerabilities and performance issues. Here are 10 tips for efficient SOC/NOC collaborate ...
