E-Commerce

February 05, 2016

As the Super Bowl approaches, an equally epic game is taking place in cyberspace. The Super Bowl is the "moment of truth" for the NFL, sports media, advertisers, restaurants (especially pizza joints), food delivery services and gambling sites. They have to be ready in order to capitalize on unpredictably "spiky" traffic and the transactions before, during and, for some, after the game. To better evaluate the impact of the Super Bowl on ecommerce and website traffic, SOASTA conducted a survey that examined the online and mobile habits and preferences of Americans watching this year's big game ...

January 22, 2016

Crittercism's new report, Extending the Mobile Enterprise, outlines practices for building effective and profitable m-commerce applications ...

January 21, 2016

Although half of all online travel bookings in the US are expected to occur via mobile device in 2016, 76% of the industry’s top 100 sites are slow to load, paralyzed by third-party scripts and trackers, and image-heavy, according to Radware's study titled 2015 State of the Union: Mobile Performance of the Top Travel Industry Sites: Do Your Customers Want To Take A Vacation From Your Slow Site?

January 11, 2016

According to comScore reported holiday season US retail e-commerce spending from desktop computers for the entire November-December 2015 holiday season, $56.4 billion was spent online on desktop computers, marking a 6-percent increase versus the corresponding days last year.

January 08, 2016

If your critical business applications go down, or even run below peak level, your business pays a tremendous price. When a major IT incident occurs, engaging the right people quickly to restore service and manage communications is crucial. But security and business incidents occur so regularly that we aren't even surprised anymore when they happen. They come in the form of data breaches, malware attacks, power outages, intermittent service availability and performance degradation to name a few ...

December 16, 2015

Though millions of people got a jump start on holiday shopping this year, millions more still have a lengthy list to finalize. According to the National Retail Federation’s final consumer holiday spending survey of the season, the average holiday shopper has completed 53.5 percent of their shopping, similar to the 52.9 percent seen this time last year.

December 15, 2015

It is the busiest time of the year in many retail industries, and there is a substantial uptick in customers looking to spend money. The National Retail Federation notes that online shoppers are expected to spend $105 billion during the 2015 holiday season. The following four tips can help online retailers get the most out of the holiday season traffic boom ...

December 14, 2015

Now that the holiday shopping season is in full swing, retailers and buyers alike must ensure that their resources are dependable. Not only will stores need to utilize advanced shopping technology, but also systems to support their apps and devices that are running on all cylinders ...

December 11, 2015

The greatly anticipated Star Wars: The Force Awakens opens in theaters December 18, and sci-fi fans around the world will be lining up to see the latest addition to the iconic series. And they are well prepared for the full Star Wars experience, according to the findings of the latest survey from SOASTA. The survey found that Star Wars fans are counting on website performance ...

December 04, 2015

We've all heard the statistics about the impact of page loading time – how the majority of visitors will leave your site if it does not load within a few seconds. But the poor performance of your website can have even greater – and potentially surprising – impacts on your business ...

December 03, 2015

comScore reported holiday season US retail e-commerce spending from desktop computers for the first 30 days of the November-December 2015 holiday season. For the holiday season-to-date, $27.9 billion has been spent online, marking a 6-percent increase versus the corresponding days last year.

December 02, 2015

The official comScore 2015 holiday season forecast is that total online retail spending for the November–December period will reach $70.1 billion, representing a 14-percent gain versus year ago.

November 30, 2015

Thanksgiving Day saw a 9-percent gain to $1.1 billion in spending. Black Friday followed with an even stronger spending day with $1.66 billion in desktop online sales.

November 30, 2015

Cyber Monday is here and it is instrumental to keep your e-commerce platform in perfect health. Key areas to keep an eye on are usage and load characteristics — they are gauges for interpreting how much work an online platform performs, and how well it performs under stress ...

November 25, 2015

Retailers are investing heavily in digital business this year, according to the 2015 Retail & Consumer Holiday Outlook from PwC. This holiday season, 77% of retailers expect a 16% increase in digital revenues over last holiday season. PwC expects online shopping leaders to gain a 40% to 50% increase in digital revenues this holiday season ...

November 24, 2015

In preparation for e-commerce's most critical time of year, APMdigest is focusing on application performance and the Holiday Shopping Season.

November 24, 2015

What attributes do consumers expect from shopping sites? It's a question of critical importance to Internet retailers. At this time of the year, retail and ecommerce businesses are bracing for 15% more holiday shoppers than last year. What can they do to ensure that they get a generous slice of the holiday pie? ...

November 23, 2015

The Black Friday digital swarm is approaching. Are you prepared? Sure your infrastructure is ready to scale, you've issued a production code freeze, and you're actively monitoring your applications with Application Performance Management (APM), but many organizations are overlooking one major component that can have a direct impact on Black Friday revenue: the mobile app ...

November 17, 2015

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The second installment covers some of your key corporate goals ...

November 16, 2015

Application Performance Management is a top priority for many IT organizations, and the companies they support. Achieving high application performance is not a goal unto itself, however. The reason application performance is so important is that it impacts business success in today's application-based economy. To explore this topic further, APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The goal of the list is to highlight how many diverse ways application performance impacts business results.

The list will be posted in four parts over the next four days. First, the list will cover the main impacts to business, and later installments will introduce you to less tangible — but no less real — impacts that you may not have considered. The first installment covers interactions with your customers ...

November 13, 2015

Tremendous temporary surges in Web purchase activity are a fact of life in retail. If prognosticators are right, e-retailers may be under more pressure to keep their sites up and running this holiday season. Unfortunately, e-commerce sites can fail to handle a highly concentrated number of transactions ...

November 12, 2015

We talked a lot about the outside in perspective on the performance: the external factors that can hamper your applications' perceived performance, but what about the most critical components of your web and mobile apps? I'm talking about APIs. Internal, external or 3rd party; APIs are most critical to your business ...

November 04, 2015

SOASTA launched a new index called the Consumer Performance Index (CPI), and our first use case: a benchmark study of presidential candidates' websites ...

November 02, 2015

eCommerce is ever-changing and so are the customers, who are the raison d'être of eCommerce. As you expand your offerings and start catering to different demographics, your competitive landscape becomes more complex. Now you are competition against the companies in your market as well as your historic self. Don't ignore your current and returning customers while running after the new ones. When a single second of page load delay and every instance of poor performance directly hits your bottom line, make baselining the first step of your performance optimization strategy ...

October 26, 2015

Mastering digital performance is one of the leading challenges of the web economy, and requires a joint effort between IT and the lines of business. It means measuring and managing the end-to-end transaction delivery and translating it into actionable information. This will allow you to deliver an engaging digital experience, thus maximizing revenue and improving brand loyalty. This gets a lot easier if you simply monitor a handful of key application performance metrics. This blog describes four good ones to get started with ...

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